Apologies for resurrecting an old thread but it seemed more apropriate than starting a new one even though the subject is now somewhat different to my original post.
Apologies also in advance for the long post but bear with me.
I have had the CRV for a few weeks now and it's a mix of disappointment and frustration. The car actually has a few issues - some may regard them as small, some not - but I'm less than happy and for a car with 11k on the clock I expected better so to me they are not small. In summary there is:
1 - A significant vibration through the car when it's idling even when warm. This is particularly prevalent when you are in the driver's seat.
2 - An intermittent noise from the gearbox/engine/drive units when the engine is under load. It doesn't happen all the time but is definitely linked to when you increase power and sounds 'mechanical'.
3 - The Tyre Pressure Mnitor has a mind of its own - I am assured there's a fix so not worried - just should have been fixed before I got it.
4 - Interior trim rattles - again minor but annoying.
I am not at all bothered by 3&4 as they are rectifiable but 1&2 I am. I took it to the dealers yesterday with all 4 of those issues due to be looked at. After having all day they had a stab at number 4 and didn't do a very good job either. When I asked about the others they simply informed me that the car has had a 'full health check'and that 'all was ok'. On pushing them they weren't committing to anything so either there is an issue or they simply haven't looked.
This may or not be relevant but, despite having FSH, the car trim (bottom of door panels, boot entrance lip etc) are quite badly marked and I can't help but wonder if the car has had a hard life, maybe as a hire car which many are. I bought it from a main dealer online - from the video and their description it seemed fine. First time I have ever bought a car 'blind' in my life. Never again.
Not being one to give up I am now booked in at a separate dealers next Tuesday with a very clear instruction as to what is wrong. Whilst I don't want to prejudge their initial approach to wanting to have a look was equally as apathetic as the first so I am not full of confidence but we shall see.
I had previously read glowing reports on Honda dealers (I am a previous Toyota owner and was a whisker away from going with my gut feel and buying a RAV4) but that's not proving my experience. The CRV is out of warranty in 7 months and I don't want issues after that hence the reason I need to consider my options reasonably quickly.
I may be ok next week and they may fix the issues (or reassure me that they are ok) in which case I am happy..ish as long as I am not just being fobbed off. However in the event that they can't or I am unconvinced then I have 2 options:
1 - Retain the car and continue to take it up with dealers. High energy/low reward.
2 - I have the option of exchanging the vehice for a slightly newer, immaculate, same spec, RAV4 obviously with much greater warranty left.
Whilst I don't particularly want to change for the sake of it I will admit that there's an element of 'trust' that I have in Toyota from long personal experience but don't want to make a rash decision or make one for the wrong reasons, if indeed that would be one. I am not at that stage yet and my head is still in the place that says 'fix the CRV' but neither have I the will to spend endless days in service departments.
Any advice on the situation and, also, whether the RAV4 would be a better/worse car to own than the CRV?
PS: Sorry again for the long post.
Edited by Kewsea on 03/08/2016 at 22:01
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