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URGENT ADVICE FOR THOSE MONITORING ENERGY BILLS - FoxyJukebox

A quickie--that I am happy to pass on to ALL ENERGY USING readers of this site. It goes like this.

If coming to the end of an energy tarriff period--it is best to wait until advised by your energy provider that this period has ended. Anticipating the end date yourself , seeking/negotiating a new tariff agreement will administratively knock their system flying and cause billing chaos . Their computer will say "whoops" , then "no".

Also--never ever change a tariff using an energy provider's chat line. This is unreliable. Do a self meter read, then ring an on line advisor once you have been advised ( in writing) of options at the end of your tariff period.I pass this advice on having had a great deal of my time wasted by talking to my provider(one of the big ones!) as my current tariff was about to end having not had any closing information options. This company , now has it's card marked-big time. YOU ARE WARNED

URGENT ADVICE FOR THOSE MONITORING ENERGY BILLS - Fatty_X

Thanks for your warning. Changing tariffs is always an argy-bargy. got heaps of problems with my bank account a few months ago.

URGENT ADVICE FOR THOSE MONITORING ENERGY BILLS - alan1302

Thanks for your warning. Changing tariffs is always an argy-bargy. got heaps of problems with my bank account a few months ago.

On the flip side - have used EON for years and never had a problem even with 3 house moves and going from pre-payment to normal meter and then back to pre payment and hoping to go back to a normal meter again!

Edited by alan1302 on 02/12/2015 at 20:43

URGENT ADVICE FOR THOSE MONITORING ENERGY BILLS - Cymrogwyllt

It seems to me that the co's take turns in bieng the 'best buy of the week/month' with the week/months' captures transferred to a far higher tarrif as a default.

URGENT ADVICE FOR THOSE MONITORING ENERGY BILLS - Palcouk

I have changed suppliers on numerous occassions over the years and never had any problems.

I generally use two of the well know comparison sites

URGENT ADVICE FOR THOSE MONITORING ENERGY BILLS - alan1302

I have changed suppliers on numerous occassions over the years and never had any problems.

I generally use two of the well know comparison sites

Sounds mainly like the original poster had an isolated incident.