My girlfriend had a clutch failure last year and a new 3 part clutch pack was installed on the car on 25 May 2014. Fast forward a little over 13 months and she suffered a breakdown on her way home from work. The clutch pedal went straight to the floor as she stopped to give way at a roundabout. Her car had to be towed by the AA who diagnosed a failure of the clutch master cylinder. This was confirmed by a garage (a different to the one which installed the new clutch 13 months earlier). The second garage replaced the clutch master cylinder but, have reported a noise from the clutch which they are saying is a failing clutch release bearing - they state it will fail within the next 3 to 6 months.
With the clutch release bearing being one of the 3 parts in the 3 part clutch pack which was replaced 13 months earlier, we are obviously somewhat confused. My girlfriend does not ride the clutch pedal and we would obviously expect a new clutch to last more than 13 months! With this in mind, we contacted the original garage who also say it should last a lot longer but, they are stating that the clutch itself has a 2 year warranty on it but, only 12 months labour. They therefore are saying they will have a look at the car and replace the 3 part clutch pack with a new one if they agree with the assessment of a failing clutch release bearing but, they say that:
1. we will have to pay for the replacement part(s) and the labour to have the part(s) replaced; 2. they will send the failed part(s) to the manufacturer for investigation; 3. if the manufacturer finds a defect, we will be refunded the cost of the part(s) but, not any labour costs.
As I'm sure the more engineer-minded of you will know, the cost of the clutch kit is less than £100 but, the labour is getting on for 3 times this. Do we have any options here about getting the original garage or the part manufacturer to cover the labour costs? It seems so wrong to have a part replaced (paying for the part and labour) and then having to pay the labour a second time 13 months later because we were supplied with a faulty part!
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