I left my car at a manchester airport car park where you drive in to the airpark carpark, take out your luggage and the car park staff park up your car.
we were away for 45 days and on our return in the evening, we checked around the car for dents, but everything was ok apart from the car needing a good wash.
After getting home, I washed the car and found that the roof and bonnet was cobered in tree sap, I spent 3 days trying to remove the tree sap and finally got the car cleaned. I have notified the car park owners who confirmed that my car was parked under a tree and they have offered a exterior valet on my next visit.
I am not totally happy with the response since i may never use the comapny again, but they do say that any damage has to be reported before leaving the car park, Just feel that they should have offered something better in the way of a gusture of goodwill, Maybe a voucher or something since i had to do the work in removing the dried tree sap. offering a free valet means that i have to use them again.
My car was only a month old when i parked it up, so that made the matter worse, plus i managed to put a couple of scratches on the roof that i had to T cut out.
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