As my sister is finding out with her 4 year old i30. For the second time the rear wash wipe has failed. First time the car as 2 years old and it was fixed no quibble. Now 2 years on the dealers are stating they won't fix it under warranty as a working rear wash wipe isn't a requirement for the MOT.
What complete a***01es. Does that mean they won't repair a gearbox that fails since its not an MOT requirement.
Get them to point out the MOT clause in the warranty conditions.
Same applies to Kia. On the forum (which is populated mostly by a load of people who do nothing but moan) there have been loads of posts about dealers who will not do repairs under warranty.
Fortunately our experience of Kia has been excellent. When the AC packed in I initially expected it to be blamed on the refrigerant being low which is not covered under warranty after 3 years (unless its part of a repair). When they said it was a holed condensor I fully expected to be charged for a new one due to stone damage. But both condensor and refrigerant were replaced totally FOC.
Then a few weeks ago the wife said the car felt slow and was making a whistling noise. Phoned dealer Friday lunchtime and the apologised saying they would not be able to look at it until 4 pm. Took it in (it felt and sounded fine to me on the way there) and they hooked it up to the diagnostics. No codes and no fault found. The said that the only thing they found was an incompleted regen (which we knew about) and in order to reset the system they carried out a forced one. All totally FOC again. Car felt no different to me after, wife now agrees its fine and probably was all along.
Regarding Mitsubishi's mileage limit personally I don't think it will affect many buyers since most are bought privately.
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