Serial number is given on the white sticky label which is on the outside of the radio casing. You need to pull the radio out of the dashboard so that the label can be seen. You don't need to remove the radio completely, just pull it out a few inches.
Alternatively, you can try pressing Buttons 1 and 6, or 2 and 6, together. This might give you the serial number, plus a lot of other numbers, too.
The serial number will begin with either a "V" or an "M", followed by six digits.
If it's a "V" then I'm afraid it's a Ford Main Dealer or there are people on Ebay who say they can do them.
If it's an "M" then you can use the following link and do it yourself!
www.pumapeople.com/decode.php
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