Looking for some advice on rejecting a car.
Purchased a 22 month old vehicle from a large VW dealership recently. The dealership is not approved VW though. Car seemed fine when I looked at it and test drove it although I did mention an issue with the brakes before I purchased.
Around 2 weeks after purchase I had noticed a few issues with the car so booked it in to another VW dealership under the same franchise that was local to me. The car was taken in and they unearthed a few faults. Some I had noted and some that I hadn’t. They told me they couldn’t fix these though as the dealership I purchased from wanted the car back in to carry out the work on. It wasn’t exactly ideal for me as the dealership I purchased from is on the other side of the city to me but I done as they said and took it in to them.
On return I noted they had only fixed the issues the previous techs discovered and nothing that I had noted. Car had to back in again.
This time the car came back out with them telling me they couldn’t find anything wrong with the car. I had to point out to them the front brake pads were disintegrating and demanded they were fixed straight away. Car went back in next day and new front pads and discs were fitted. When I was checking the brakes I uncovered a serious amount of over spray on part of the car. This got me worried.
The car was then to be booked in for a rear end strip down and a number of other items to be repaired/replaced.
Since then I’ve found out the clutch is on its way out. There is a major fault with the suspension. (Possible broken spring or something along those lines). The car was a hire car and it was involved in at least one accident in the ownership of the hire company that owned it. It’s also the worst type of hire car possible. A city car type of affair with hundreds of different drivers doing who knows what to the car.
Nothing was mentioned at point of sale that the car was ex hire. I was never advised the car had been in an accident and the car was obviously sold as roadworthy.
I’ve now informed the dealership that I’m rejecting the car.
What should I do to keep myself right here?
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