I have a Motability car, just 2yrs old 2012 reg. It went in the local Ford dealers for its annual check and I was told that the clutch had burnt out. I had never noticed this when driving, no smell, or anything untoward. The car has done just over 11,000 miles. This must be some kind of record for ridiculously bad clutch wear. Total cost £935 for the new clutch, paid for by Motability, apparently without questions. I would have thought that Ford's warranty would have covered this after such a short time and low mileage. Is this normal?

I would have considered this totally unacceptable if I owned the car, Motability cars are on a lease system and the Ford dealer said that I should just accept is as it was being paid for by Motabily. To me that is not the point, In the past I have driven many cars for well in excess of 40,000miles a year with none of them needing a clutch replacement, over a period of about 60 years. It doesn't seem right for this not to be covered by warranty, also possibly not quite right for Moability to accept all costs without any queries.

The dealers answer was, more or less, "Why are you worrid, you don't have to pay".

Any cmments?