Reasonable? Could you please explain to all of us how and why you think the dealer is being reasonable?
The dealer sold the customer the car, it went pop in 13 days and they now want the customer to pay £400 for the parts to put it right? That's reasonable?
What a strange world you inhabit.
My point is that at least the dealer is talking and seems interested in a solution - the best of which would be to swap the car. I'm not saying the current offer is necessarily a good one but it is a starting point.
To be frank, if the dealer simply put the 'phone down on the OP there isn't much they could do about it. Yes, they could go to court. But they've already said they haven't the money so probably couldn't do that and will either leave them with no car for 6-12 months whilst it all happens or they'll have to pay for the whole repair and then hope to get some money back. It'll take 6-12 months, involve a lot of time, upfront costs, time off work, and then even if they do win (not 100% certain on a 12 year old Megane - the court will push for a compromise via mediation) they have to get the money. Which may take years.
We don't know if the "warranty" is in writing or excludes the cambelt (many do).
Old cars go pop I'm afraid, old Renaults in particular. The OP has been unlucky but this is the harsh, horrible truth. Cheap old cars are a big gamble and that's why they're cheap. If the OP can swap it out for something else working then that is a result.
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