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thanks for the reply!!!
well, i have learnt my lesson indeed.
there wasn't a car like that one avaliable in my local area at that time, and i needed one urgently for travelling to work.
Edited by icanotellu on 03/09/2013 at 15:29
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You have rather over-reached yourself in going for this deal, I feel.
I'm sure there are far better dealers who would have prepared the car thoroughly, but there are many far worse. It was a mistake not to buy a car closer to home that you could inspect (if I understand your initial post correctly you did not personally inspect it).
The details you're unhappy about are relatively minor, fortunately.
I'm not a lawyer, but I would think getting back from the dealer the costs of delivery, return and road tax might be problematic - you would have to prove something fairly significant against the dealer and it's difficult to see what. In the event of failing to do so, you could be landed with hefty legal costs.
The only thing you might want to do is run it past a solicitor and take their advice. (Some will offer a free half-hour.) I wouldn't expect much.
P.S. Some of the previous posts might seem a bit blunt, but it's typical of us here to give frank responses - and even advice that wasn't asked for! I hope you don't think anyone is being deliberately unpleasant.
Edited by FP on 03/09/2013 at 15:53
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Just for the record where approximately do you live. To be 10 hours form Edlesborough you must live north of Inverness.
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i am living in manchester, and it will cost me 5.5 hours to get there. if i am not happy about the car, i will have to spend the same amount of time to get back to manchester. even though it is only 138 miles away, but i have to make at least 3 changes on train and etc. the total time of travel is caluculate by jouney planner. i should make it clear before. sorry my fault.
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i am living in manchester, and it will cost me 5.5 hours to get there. if i am not happy about the car, i will have to spend the same amount of time to get back to manchester. even though it is only 138 miles away, but i have to make at least 3 changes on train and etc. the total time of travel is caluculate by jouney planner. i should make it clear before. sorry my fault.
So you bought a car unseen rather than take the time to view and check it out.
Surely its better to waste 10 hours or so instead of wasting £16000.
I cannot believe there are no 09 plated BMW x3's for sale in Manchester or the surrounding area.
A 4 year old car is highly likely to have faults, the ones you list are minor.
Get an RAC or AA report before you buy in future.
You have a lot to learn about car buying.
Rule 1 - Never believe a motor trader.
Rule 2 - Never believe a motor trader.
Rule 3 - Refer to rules 1 & 2.
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If you wanted a faultless car then you should have bought a new one or at least personally inspected it before you bought it. You have been very naive.
Anyway if you have spent over £16000 on buying this car then just get the bumper and blind sorted out if you can't live with the faults. They are very minor things and I would have thought a few hundred quid spent wisely would fix them satisfactorily.
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It's a pity that all the contributors so far have failed to help in any way. Put up or shut up!
Assuming you havd not inspected the car, or had any face to face contact with the vendor {seller of the car} then you had 7 days, from delivery of the car to you, to reject and return the car under the Distance Selling Regulations and demand a fulll refund. The question of cost of return to the vendor depends on the vendors terms of sale that are made clear before the sale. They cannot, under any circumstances, claim for delivery cost or Road fund license but can demand [ if in their T &C's ] ask you to pay for return charges or for you to return the car to their premises. The CAB should have explained this and they are negligent in not doing so [ as all the posters above are similarly guilty!] . Email the vendor now and reject the car under this law and state that you will return the car tomorrow, citing their previous demand as being totally illegal .
Edited by leaseman on 03/09/2013 at 19:32
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It's a pity that all the contributors so far have failed to help in any way. Put up or shut up!
Assuming you havd not inspected the car, or had any face to face contact with the vendor {seller of the car} then you had 7 days, from delivery of the car to you, to reject and return the car under the Distance Selling Regulations and demand a fulll refund.
This is what really annoys me about some of the do gooders that come on this site. The distance selling regs were introduced to protect buyers from rogue traders not to enable buyers to change their minds because of three minor faults with a car they could not be bothered to go and view before buying for some convenient reason. which in this case was leaving his dog at home.
I feel sorry for the traders in these instances, why should they foot the bill because a 4 year old car has 3 minor faults that would have been instantly noticable on inspection thus fails to meet the expectations of a seemingly naive buyer.
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Hi Skidpan. This section of the Forum is entitled "Legal Matters" and it's an invitation to consumers to request legal advice regarding motor cars, their purchase, running and disposal. Since Lucy B-C disappeared, there has been a distinct lack of expertise being exhibited and it's a pity that this Forum cannot rise to the challenge.
I don't contribute myself, but there is, I believe, a type of Forum - is it called t***ter? that welcomes all forms of unhelpful comments that don't address the issue, but are very well read and popular.
I have been involved in the Motor Trade for over 40 years and have some sympathy with your comments, but if you are Distance Selling.......comply with the law! Full Stop.
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All the other replies agree the OP has been foolish, even the OP acknowledges the fact.
Why should others pay for that foolishness when there is nothing wrong with the car.
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The OP has bought goods that have not fulfilled the promise that they expected.
They bought the goods unseen.
The law says that they have 7 days [ actually 7 working days, a fact that I did not clarify previously] to return the goods to the seller and demand a full refund. They do not need a reason - a change of mind is sufficient.
Whether they were foolish or not, sobeit! This is a Forum to give advice, not to act as a braying mob to pour scorn on the OP who is requesting assistance, very humbly, from those that they think may be able to offer advice.
If I were to sell anything online, I would make it clear what the buyers rights are.
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(i bought a car from a dealer located in Edlesborough, and i paid in full 10 days ago. when the car got delivered on last tuesday, i found that there are a few things i wasn't expecting at all.)
It's probably to late to reject the car already ,depending when the clock starts ticking ,from the date of order and payment or the date of delivery .
I agree on your interpretation of the distance selling regulations ,but that doesn't make it fair or reasonable .You would have to wonder if a case like this went to the SCC whether the judge would find in favour of the garage .As we know a judge in the SCC is not bound by precedent nor does a case in the SCC set a precedent .
My belief is ,this is a simple case of buyers remorse ,a well known phenomenon in the car trade .a buyer thinks for the months about which car to buy ,once a car is bought the excitement and anticipation is over . Reality kicks in and the car is not the world beater that was hoped for .
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"This is a Forum to give advice, not to act as a braying mob..."
Advice was given - maybe not expert legal advice, but considered, common-sense advice.
As for the "braying mob" comment, that sounds like an inflammatory attempt to pour scorn on those who have at least attempted to deal with the question asked. I am not very happy about being described like that.
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The law says that they have 7 days [ actually 7 working days, a fact that I did not clarify previously] to return the goods to the seller and demand a full refund.
A key phrase here is "to return the goods to the seller" . The OP has been offered a full refund but is not planning to return the goods, hence the seller quite reasonably feels the OP should pay the cost of collection.
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Tonyg. British law has long accepted that "buyers remorse" is a valid reason for a consumer to renege on a contract- Consider the provisions of the Consumer Credit Act for finance agreements that are not signed on trade premises. Distance Selling Regulations give cash buyers a similar exit route- whether we like it or not.
A judge in the SCC is not bound by precedent, no, but he is bound by the law, and we are not talking about a subjective view here. The goods do not need to be faulty or misdescribed for a buyer to reject them, They have 7 working days from the day they take delivery of the goods to rescind the contract of sale and demand their money back.
We may find those provisions onerous for the honest trader who has incurred expenses in preparing and delivering the car, but they exist in black and white and a judge isn't going to change that! Only parliament can!
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i haven't driven the car on any street at all yet, and except the only time that i turned the engine on was to get the car parked in my parking bay on delivery day
The OP has not even driven the car yet, this must be a case of deciding he does not like its looks or colour or perhaps it does not fit the parking space.
I wish 4 year old carsI had bought had such minor issues.
Hope it is insured, if not it will soon be towed away and that will be another issue. Insurance on one of these 6 months after passing your test cannot be cheap.
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