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Honda Accord - Rear end shunt - Insurance Total Loss - jkmuk

Can some experts please guide?

My car was waiting in traffic when another car shunted me from behind. My car was propelled forward hitting another car as well. In total three cars were involved and my car is badly damaged in the rear and a relatively lesser damage on the front. I reported this to my insurer and they processed my claim (under my fully comp cover stating that they would recover costs from the third party), but a few days later the third party claims management company called saying that their client (the person who hit my car on the rear) had instructed to deal with my claim. As I had to pay an excess on my insurance and also bear the risk of losing my no claims discount (if all costs were not recovered) I decided to switch and initiated claim on the third party direct though their claim management company. The third party insurance company have now declared the vehicle as a total loss and have offered cash settlement, less the salvage value of the car. I do not agree either to the total value offered nor their salvage value as both are not fair (I have some evidence to back this). Some of the salvage companies that I have contacted are only offering far less for my car. The questions

1. I do not want the wrecked car if cannot be repaired. I want the third party insurance company to keep the wreck and give me a full cash settlement. Is this my right and can I insist so? At the moment the third party claims management company says it will be my responsibility to deal with the salvage (Which I am OK as long as they use the price my salvage company is offering in the settlement)

2. What happens if I cannot reach an agreement with the third-party on both the value of the car and the value of the salvage? Can I complain to the Financial Ombudsman?

Honda Accord - Rear end shunt - Insurance Total Loss - Falkirk Bairn

3rd party insurer should pay full value of car.

Disposal of wreck is up to them - do not get involved.

Honda Accord - Rear end shunt - Insurance Total Loss - Armitage Shanks {p}

Not knowing much about these things, how is it that you have full comprehenive insurance and have contacted your insurer, and yet you have finished uop being ripped off by a claims management company?. All they want is to make money, at the expense of you anhd your insurer

Honda Accord - Rear end shunt - Insurance Total Loss - dacouch

"3rd party insurer should pay full value of car.

Disposal of wreck is up to them - do not get involved."

The OP has no contract with the third party Insurer, they rarely retain salvage.

If it had been his own Insurer they would normally retain salvage or offer it to their client.

The OP has no access to the Ombudsman either by going to the third party Insurer

Honda Accord - Rear end shunt - Insurance Total Loss - skidpan

You pay your premium to your insurance company so why would anyone want to get anyone else involved.

If you are unfortunate enough to have an accident do what it tells you in the documentation, contact them and let them sort it, its what you pay them for.

People continue to amaze me with their lack of common sense.

Honda Accord - Rear end shunt - Insurance Total Loss - jkmuk

A person involved in a non-fault accident and who has a comprehensive insurance always has two choices. Claiming through one's own insurnace or claiming through the at-fault party insurnace (third party claim). There are pros and cons for each of the route. All I am trying to ascertain is what rights I have as a third party claimant if I find that the settlement offer on total loss is not fair. I have a good idea of my options if I were claiming though my own insurnace and I am seeking some help while claiming direct as a third party on someone else's insurnace.

Honda Accord - Rear end shunt - Insurance Total Loss - dacouch

If you were claiming through your own Insurer, they would normally retain the salvage and would not deduct the salvage value from your settlement.

You don't have access to the Ombudsman by claiming from the other Insurer, however you can refer them to the Ombudsmans guidance on valuing cars which most Insurers in this situation would generally abide by (Voluntarily).

Read this link a couple of times which should explain it to you, especially note what the Ombudsman says regarding adverts in Thames Valley Trader etc being regarded as the starting price for negotiations so are not neccessarily a good guide to value.

http://www.financial-ombudsman.org.uk/publications/technical_notes/motor-valuation.html

Honda Accord - Rear end shunt - Insurance Total Loss - Palcouk

Give it back to your insurers to handle, do not get involved in any third party claims management Company, and do not take any hire car offered, unless by your own insurer.

This is what you pay Comp ensurance for

Your NCB may still suffer a hit even if the other party pays in full.

Even if insurers are not involved you are obliged to inform any Insurer, on renewal, of any claim

Honda Accord - Rear end shunt - Insurance Total Loss - jkmuk

Need some guidance...

I have had a final offer from the third party insurer. I do not agree the price offered to be fair. I am expecting a valution of the car to be £250 more than their offer and also their salvage deduction does not meet the salvage price I have been offered. In essence I believe the price is about £350 shy of the fair value and the insurnace company is holding their ground. It is now my opinion against theirs for the fair value. I am seriouly considering small claims court action. The questions I have are

1. Is it really worth it for a difference of £350? I have found similar cars retailing at £7500 (I understand these are usually inflated and there is room for negotiations) and the best the third part insurer is offering is £6100 and I have done a glass premium evaluation of the car putting the retail price at £6360. The best salvage quote I have had is about a £100 quid shy of their deduction (so I will loose a further £100 as I dont intend to keep the car)

2. What additional costs would I incurr if I do go down the court action?

Note: This is a thirdparty claim and I also checked with my insurer and they are offering less than the third party if I make a claim on my policy.

Honda Accord - Rear end shunt - Insurance Total Loss - FP

It's all here:

www.gov.uk/make-court-claim-for-money/overview

Read up on the costs (follow the links) - there's a sliding scale, and if you end up in court it costs more. You may also have to enforce payment, as a last resort - which will again increase the cost.

You have to decide if it would be worth it potentially to gain £350. Given the hassle as well as the expense I doubt it.

Honda Accord - Rear end shunt - Insurance Total Loss - Andrew-T

In effect you have a heap of expensive scrap to sell, and very few interested 'buyers'. Unless you feel strongly that you are a better valuer of scrap than those 'buyers', you may grudgingly have to accept the best price you can get, especially if it is only about £300 off your expectations. Unless you have time, money and principle to spare, of course.