Sounds like our midlands MB dealership, as you say two well presented (if you like layers of warpaint) receptionists and more suits busy doing nothing than you could shake a stick at.
Only thing missing was customers, i don't suppose the £16 i paid for a trim piece for the seat belt presenter would keep that glass palace going for long.
I disliked the parts dept 'experience' intently, long gone is the knowledgeable storeman in his smock behind a grubby counter, in the palace you are seated in front of a squeaky clean chap in a suit (of course) behind his equally pristine squeaky clean desk that has probably never seen a grubby part for pattern purposes.
Fortunately my visits to such places are few, this was the first time for about 4 years, my venerable MB indy who's premises are at the exact extreme opposite end of the spectrum, but then so are my bills and the knowledge and competence on offer are as old school as he is.
I'll forgo the tiles glass carpets coffee receptionists suits all with company cars, plus an operating theatre standard of workshops, all which i would otherwise be paying for and we haven't yet put a spanner on the car.
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