Auction question

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Tue 9 Jul 2013 23:14
Auction question - daveyK_UK

My friend (despite my advice about buyers fees), purchased a vehicle from manheim at one of their centres.

The car had the additional of a vehicle check (not worth the paper its written on) which cost him an additional £30 (may have been £35 - cant remember, long day) on top of the buyers fee.

Its since turned out;

1. The vehcile was previously a taxi - I dont think Manheim have to declare this?

2. The vehicle has a number of parking and speeding fines against it

3. The V5 which he only signed (did not fill in details as they told him to sign only) has come back with the wrong spelling of his surname.

4. The manheim sales document stated the vehicle had one previous owner, it turns out it has had 2.

A few questions

1. I dont believe its upto manheim to declare what the vehicle has been used for? My friend should have looked for some tell tale signs such as no stereo, wring to exterior, etc. Am I right?

2. I assume he only needs to show the V5 and car reciept to the parking fine companies and police who are chasing the vehcile to clear him?

Should manheim have researched this? Could this be classed as outstanding finance?

3. I understand the DVLA will not charge him for changing the spelling of his name on the V5. Is that correct?

I also believe he should report the practise of manheim of buyers only signing the V5 to the DVLA. Im confident the document notes are clear, the V5 new keeper section must be filled out by the buyer and then they sign to confirm its correct?

IMO, it doesnt really matter on an older car but does he have any come back with manheim?

Is manheim's customer service to private buyers as bad as BCA?

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Wed 10 Jul 2013 09:33
Auction question - pd

They do not have the declare the taxi although some auctions do if they think it is obvious. The cars are really "sold as seen" which means you see it, you decide to buy it.

The V5 should have the date of transfer on it - anything prior to that is not the new owner's responsibility. By all means show them the V5 and receipt but they shouldn't be chasing him in the first place. It isn't finance and no auction house will check things like this.

The DVLA will not charge for altering the spelling.

I don't know about filling in the V5 but I suspect the DVLA are very happy to let Manheim do it as a lot of auction buyers have a habit of putting false names and addresses on V5's.

I can't see he has any comeback unless there is something lurking in the T&C's with regard to ex-private hire use. Manheim's customer service is probably, on average, a bit better than BCA's but both are pretty awful unless you're buying 500 cars a year from them private or trade.

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Wed 10 Jul 2013 18:34
Auction question - daveyK_UK

Thanks for the reply.

My point about filling out the V5 was from a legal point of view.

If the auction house is filling out the V5 without your knowledge of what they are writing where do you stand if they get it seriously wrong?

You have signed to say the details entered are correct - how can you do such a thing if the details are still to be entered and you dont know what they will write?

Why people still think you can purchase anything under £5,000 from an auction and save money is beyond me; the buyer premiums have crippled the lower end of the market.

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Wed 10 Jul 2013 22:09
Auction question - coopshere
"You have signed to say the details entered are correct - how can you do such a thing if the details are still to be entered and you dont know what they will write?"

Legally you are stuffed, you can't sign for what you have not read or written. No doubt it happens all the time but if things go wrong you don't have a leg to stand on.
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