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2nd Hand Vehicles - After Sales Faults - JimmyB
Hi,

I wanted to drop a short post in regards to my current situation and would like some impartial advice if possible.

In late December I purchased privately a MK4 Golf GT Tdi 110. I took the car for a very short test drive 2 weeks before hand although this was only in a 30/40 limited area, so I went through the gears fairly quickly and didn't "boot" the car.

The car was stated as being in "Excellent" condidtion (aren't they all) and looked clean inside.

As soon as I'd taken the car away, I noticed problems with the car not accelerating properly and failing to build up any speed. The car was not a shade of the 110 Passat. I thought nothing of this at first as I was driving on fairly hilly roads. On getting the car home I decided to have it looked at by my VW dealer, who drove it for me and ran diagnostics which proved that the air mass meter had failed, thus there was no (or very little) boost into the engine.

I spent ages over Christmas tracking down the cars' history from the 3 main VW dealers who'd seen it, (may I add how extremely excellent and helpful Silver St of Taunton are and how crap Murray in Plymouth are!!) and found that no fault had been detected, although the last services had only been oil changes.

To cut a long story short(er), I have had the car fixed at a cost of £280 which I am now trying to get back from the guy who sold it to me. He denies there were any problems with it - I know he's lying! I've written and am about to start Small Claims Court proceedings against him to attempt to get the £280 back now.

Has anyone else ever had problems like this? If so, how did they turn out in the end? Do you think I'll have any joy with small claims (citizens advice seem to think so)?

Thanks for reading and not falling asleep...
James
2nd Hand Vehicles - After Sales Faults - JimmyB
Sorry,

I forgot to add that at NO POINT did I agree to or sign anything to say "Sold as Seen"

James
2nd Hand Vehicles - After Sales Faults - frostbite
Hopefully, you still have the advert stating "excellent" ?
2nd Hand Vehicles - After Sales Faults - lauriew
If you bought the car privately, I think you will have no chance.
"Let the buyer beware".( There is a Latin quotation for this but I have forgotten it!)
2nd Hand Vehicles - After Sales Faults - T Lucas
Why,and for how long do you expect the previous owner to have responsibility for your car?
If you want after sales warranty surely you must buy from a dealer and not try and intimidate the private seller to pay for your oversight or error.
2nd Hand Vehicles - After Sales Faults - M.M
Jimmy,

I'm really sorry if you have decided to take this action against a genuine private seller...assuming the guy was.

If you buy privately it is completely up to you to check the car over or get it inspected if you aren't able to do so.

The only responsibility on the seller is not to make a "specific" claim that isn't true. "Excellent" is a little broad isn't it....everyone says it and the cars never are.

I assume you saved over a grand compared with getting one from a dealer...well having the odd problem is part of that deal. Very few private folks sell a car with absolutely no faults.

When I advise a buyer who is looking private or trade I say forget any warranties to get you out of trouble...get the car at a price that allows you to spend a bit on it.

I estimate it takes around £500 to get any used car A1 from the purchase condition...if you can't get that knocked off then don't buy that particular car.

I once had some s**t buy a Granada from me for a grand and ring up in a lather the next day threatening trading standards etc because the battery had "failed" the same night after he got home. He'd taken it down the tyre/battery depot and they'd pronounced it dead, then selling him a new one for £50. Because I had a personal reputation to protect I sent him a cheque for 50% and he was placated.

Thing was though I found out he'd left the kids in the car when he got home and they worked the elec windows,roof,seats and lights 'till the battery died. Didn't even bother to recharge it and of course the battery supplier was happy to say it was u/s.

Point of relating this was when I asked advice of Trading Standards they said to pay him nothing because a fault amounting to 5% of the value on a private used vehicle sale was nothing to complain about. They actually said if he phoned they'd tell him where to get off and to pay more at a dealer next time if he wanted a warranty on running repair items.

MM
2nd Hand Vehicles - After Sales Faults - Jonathan {p}
Caveat Emptor is the phrase

Unfortunately, I don't think you've got much of a chance. The adjective excellent is a subjective term, which the seller will have used to describe the car (in his opinion). Much like saying you think a car or person is beautiful.

If he had described it as mechanically sound, then thats a different kettle of fish

i bought a nissan 200sx a few years ago and the turbo blew up on me a week later on the M6 at lancaster. That cost about 750 to replace (all in all) which was a quarter of the value of the car, so I do understand where you are coming from.

Jonathan
2nd Hand Vehicles - After Sales Faults - nick
Forget it, JimmyB, you've no chance unless, as HJ says, you can prove he's a home dealer.
If that's all that's wrong with the car and you paid a decent price then you've done reasonably well. The vendor can honestly say that you had the opportunity to test drive the car, which you did. You didn't spot the fault so I'm afraid it's hard cheese on you.
Your only other possible case would be if he stated, in writing or in front of an independant witness, that the car had no faults whatsoever. That is not the same as saying it is in excellent condition, which is too subjective. You would then have to prove, using an independant engineer's report, that the fault was existing at the time of the sale and didn't occur as you drove off or later. For the sake of £250, it's just not worth the hassle.
2nd Hand Vehicles - After Sales Faults - joe
Caveat emptor!
2nd Hand Vehicles - After Sales Faults - J Bonington Jagworth
"I know he's lying!"

Difficult to prove, though, especially as the fault was missed by the garage(s) and, of course, you! I know events were made to be wise after, but you did say you took it on a very short test drive. That was your choice, presumably?

I sympathise, especially as most of us have bought something in haste and repented at leisure, but litigation will only cost you more money. Your only hope is if he's a dealer in disguise...
2nd Hand Vehicles - After Sales Faults - Mark (RLBS)
You test drove it and didn't notice it. It had been serviced, so presumably at least started and driven around a garage, and not fault was noticed or reported.

Why on earth would you think that the guy who sold it to you would notice ?

However, it doesn't actually matter if he noticed. Its a private individual, then as others have said, quit now you won't get anywhere.

How much did you pay for the car ? Is 280 quid or whatever really that significant a payment ? Was it me selling a car, I would probably have had the fault fixed and charged you a couple of hundred more for the car.

I would guess that your only chance in the SMall Claims Court is if the other guy either behaves like an unprepared fool or doesn't turn up. In any other case I think you'll lose.

And I wouldn't say things like "I know he's lying" because;

1) you don't "know" although you may suspect.
2) you can't prove it.
3) it will lose you the case.

2nd Hand Vehicles - After Sales Faults - JimmyB
Hi,

Thanks to everyone for the advice and replies.

It seems like the majority of you think that I would be wise not to take this matter any further as I'd probably lose if taken to court etc.

A couple of points to add:

1. I did take it for a very short test drive, not at my chosing but the seller was hurrying me as he had to "go somewhere"
2. I can't prove that he's lying, but do have a strong hunch.
3. In regards to Mark (above), the guy would surely notice if after driving a car for 18 months a fault suddenly occured that would cause a turbo to stop working - unless he was completly ignorant! I would estimate that the torque of the vehicle was almost cut in half by this fault, it wasn't just like an indicator not working.
4. I have the VW report from the ECU stating the problem, would this not help?

The way I see it is that I've already lost £280, whats an extra £30 to get it to Small Claims on the chance that I COULD win..?

Thanks,
James
2nd Hand Vehicles - After Sales Faults - blank
It seems like the majority of you think that I would
be wise not to take this matter any further as I'd
probably lose if taken to court etc.

I think that's what everybody said. Including HJ and MM who really know what they're on about.
1. I did take it for a very short test drive,
not at my chosing but the seller was hurrying me as
he had to "go somewhere"

Regardless, it's your fault you didn't test it properly.

2. I can't prove that he's lying

So there us no court case.
3. In regards to Mark (above), the guy would surely notice
if after driving a car for 18 months a fault suddenly
occured that would cause a turbo to stop working - unless
he was completly ignorant!

Lots of people are ignorant, and you didn't notice the fault in 30-40 miles!
4. I have the VW report from the ECU stating the
problem, would this not help?

No, because they don't say how long the fault had been there, even if it did you have no proof the seller knew the fault. The dealers didn't even know so how could he?

The way I see it is that I've already lost £280,
whats an extra £30 to get it to Small Claims on
the chance that I COULD win..?

Not a great deal, but you should know when to quit, it's not good for your blood pressure. I am sure you have better thinkgs to do with your time than waste it.

Caveat emptor is fact when you buy privately. I am almost sure (others will confirm or shoot me down) that even if the private seller knew of the fault, you have no comeback.

If, however, he was a private trader, you have hope. I don't think you have answered this question.
2nd Hand Vehicles - After Sales Faults - DavidHM
No comeback, unless asked about any faults and he said there were none, and you can prove that he *did* know about it, not even should have known.

I agree, for the sake of £280 on a car you probably saved a grand on as against buying from the dealer, drop it. The seller probably thought he was getting rid of a complete dog and would be amazed to know that the fault only cost £280 to fix - if he used the money to buy another one, he's much worse off than you are.
2nd Hand Vehicles - After Sales Faults - BMDUBYA
Jimmyb, assumiregardless if this is a private sale or not, should you really be buying a top marque car if you are worried about spending 280 quid. if you are that aggrieved by this, then I would advise you in future to pay top dollar and buy from a reputable dealer, after all you didnt notice it on the test drive.
2nd Hand Vehicles - After Sales Faults - J Bonington Jagworth
"..it's not good for your blood pressure"

Absolutely! The bottom line, JimmyB, is: would you pay up if the situation was reversed? Really...?
2nd Hand Vehicles - After Sales Faults - madf
when buying a second hand car:
I ALWAYS assume:
1. the seller is lying to some extent
2. I will have to spend up to £500 to get it as I want it.

Having read the thread you admit:
you did not test drive the car for any distance.
you (presumably) expected it to be perfect.

All I can say is: this is the real world (sorry for being so brutal).

If he's a dealer , go for him. If a private seller, you have been 1. naive 2. not very thorough buying and 3. a small claims court will treat you so and charge you costs and you will have wasted everyone's time and your money.


madf
2nd Hand Vehicles - After Sales Faults - Martin Wall
(assuming he isn't a home-trader masquerading as a private seller):

Q. Why did you buy privately rather than from a dealer?
A. Because it's cheaper.

Q. Why is this?
A. Because you don't get a warranty or any after sales service - you need to check the car out thoroughly - perhaps get it inspected if spending a lot of money.

Q. So there's not much point complaining about having to spend an extra £280 then?
A. No!

:-)
2nd Hand Vehicles - After Sales Faults - JimmyB
Thanks again for everyone\'s replies.

Not being one to let a matter lie, I\'ve spoken to Citizen\'s Advice who seem to think that I may have a case.

I agree that its only £280 not a few grand, but honestly, if this problem happened to any of you, would you HONESTLY let it go without some sort of fight??

[snip] you don\'t want to do that, do you really ? Because if people start insulting each other, I start deleting threads. Probably we should forget that and not do it again ? M.

Still not sure, could be worth a pop or I could just forget about it..
Frustrated :(
James
2nd Hand Vehicles - After Sales Faults - Jonathan {p}
In regards to Andy's harsh comments, it was a 10 minute
test drive in 30-40mph zones you pleb, not 40 MILES!!


That's not very helpful either... If you are going to insult people who are offering advice, then don't be surprised if they (and others) don't offer it again.

The point I think Andy was trying to make was that you didn't test the vehicle sufficiently, regardless of what excuse the vendor gave. You always have a choice in these situations and that includes not buying the car if you can't test it sufficiently to your own satisfaction.

As I stated in my previous post I got stung for about £750 repairs on a car worth about 3k. It was my own fault and I didn't seek redress from the vendor.

Jonathan
2nd Hand Vehicles - After Sales Faults - DavidHM
I agree that you have a case, in theory.

In practice, you have a great deal to prove. The Sale of Goods Act 1979 is the statute governing this area, but between private individuals (i.e., assuming the other partner is not a dealer) you have to prove

s 13 Sale by description.

(1) Where there is a contract for the sale of goods by description, there is an implied term that the goods will correspond with the description.

Well, okay, but £280 to make perfect (i.e., about 3% of cost to make perfect) is probably within excellent/very good condition

There is no implied term under s.15 of SOGA of satisfactory quality unless the sale is in the course of the business.

Under s.15A, there is no implied right to reject if the breach of an implied term is so slight that it would be unreasonale - £280 on about £9k would almost certainly fall into this category.

Similarly, you're not likely to prove a misrepresentation (innocent or otherwise) under the Misrepresentation Act 1967, which is your other hope.

I would find it very hard to believe that you could prove your case on the balance of probabilities, which is what you need to do - given that you're up against a private seller. I really would let this one lie.
2nd Hand Vehicles - After Sales Faults - owen
JimmyB, get a grip - you've had a bill of £280 for a car you've paid several thousand for - if that's the only thing wrong with it, then i don't think you've got much to complain about!

I recently bought a car privately (a Lotus Elan), which, in the best Lotus tradition broke down on the way home! A new ECU later, all was well. Looking on a Lotus message board a few days later, i saw a message from the previous owner, stating that his ECU had gone, and where could he get a cheap one, so he obviously knew of the problem before I bought it! I was not that impressed, but the cost of a new ECU was small compared to the cost of the car. Also, if I had bought the car from a dealer, I would have paid anywhere between £500 and £1500 more, just for the privelidge of the dealer paying £250 to fix the ECU. I would not have considered going back to the seller, as I expect he would, quite rightly, have told me to s** off.

A long winded story, but the moral is that if you are not prepared to accept that buying a car privately contains an element of risk, WHICH YOU ARE TAKING BECAUSE OF THE OFTEN CONSIDERABLE COST SAVING, then you would be best advised to toddle off to a main dealer and pay the full price. It's idiots like you who put people off selling cars privately, and so have to trade them in for a pittance just to avoid the potential hassle.
2nd Hand Vehicles - After Sales Faults - J Bonington Jagworth
"..I could just forget about it.."

I should.
2nd Hand Vehicles - After Sales Faults - Andrew-T
Jimmy - you have had lots of replies to your query, and very few of them seem to be on your side. My small penn'orth is
(a) resorting to litigation over £280 is likely to be throwing good money after bad;
(b) a reasonable seller MIGHT be prepared to refund some of the cost of a fault which appears soon after a sale;
(c) when buying privately, one is presumably doing so to save money. As "you get what you pay for" applies in the motor trade at least as much as elsewhere, probably best to swallow pride and accept that this time the gamble may not have paid off. Just look forward to the next gamble which may turn out better!
2nd Hand Vehicles - After Sales Faults - simonsmith_523
Not any chance really. I think a private seller only has to declare faults if you ask about the item in question. If you asked about the airflow meter and he said it was fine to the best of his knowledge then i'm afraid you do not have a leg to stand on.