Any - New Car Purchase - andy4

Good morning,

We may be purchasing a new car over the next month or so. Likely to be either a Hyundai or a Kia. It will be a cash purchase and unlikely to have a part exchange. I have never ordered a brand new car before so just wondered what the process is. I appreciate all dealers won't be the same but just wondered what the norms are. To be honest I dont enjoy the car buying experience. Especially now they are so expensive.

Re the deposit. Do dealers tend to try and keep it at £99 so as to keep it below the section 75 threshold. I will be using a credit card of course. I really want to pay over a hundred pounds. Is this deposit normally refundable?

Presumably the dealer will give an estimated delivery date. I'm guessing this will not be set in stone? Needless to say we would need ut to be deliverer before 1 April because of the VED changes.

Are car mats generally included these days? I'm guessing not.

Are there any other pitfalls I need to avoid?

Grateful for any advice.

Any - New Car Purchase - andy4

Also...

I assume I will be offered some sort of service plan. Do these tend to be good deals?

With it being a new build can the choice of colour sometimes effect the delivery date? If so we need to decide on a second choice in advance. My wife takes ages to choose the colour she prefers!

Thanks

Any - New Car Purchase - bathtub tom

If you don't like negotiating with a main dealer, have you considered buying through a broker? I've never bought a brand new car, but i've good reports of this method.

Section 75 covers purchases between £100 and £30K. It doesn't matter how little or much is on the credit card, it's the total cost of the purchase.

You may find this useful: www.moneysavingexpert.com/car-finance/buying-used-.../

Any - New Car Purchase - Adampr

Agree that using a broker (Drive the Deal for example) could be worthwhile. As a cash buyer with nothing to trade in, you are of almost zero interest to a car dealer as they mostly make their money on selling finance.

No, floor mats aren't generally included. They will have a massive markup from a dealer, so generally best purchased separately.

Service plans are normally worth having in my experience. GAP insurance, Lifeshine etc are not.

Something in an unusual colour or trim will take longer to deliver as it will be a factory order.

Presumably, you're attracted to Hyundai and Kia by the warranty. If that's the case, also consider Toyota and Suzuki, who offer equal or better warranties.

Any - New Car Purchase - Andrew-T

No, floor mats aren't generally included. They will have a massive markup from a dealer, so generally best purchased separately.

In my experience any decent dealer will sweeten a purchase by including carpet mats FoC if you ask for them. Don't suppose that would work via a broker though ?

Any - New Car Purchase - gordonbennet

Only ever bought one new vehicle, unlikely to repeat the experience because cars are seriously overpriced.

Gap insurance is worth having, you can get it for a lot less than the dealer will try and charge you but check with your insurer first, NFU who i was with at the time had a clause written in IIRC that if your vehicle was written off in the first 2 years they themselves would replace with a new identical car.

Yes definately get quotes from brokers, and the likes of CarWow if you haven't already checked, with CW various dealers will contact you directly with offers.

Up to you if you go for paint and upholstery protection, all way overpriced at the sales desk, i'd rather pay a pro detailer directly if decided against DIY treatments.

Any - New Car Purchase - FoxyJukebox
I’ve found that the more flexible you are, you’re more likely to find a good deal.
Ask if they’ve got any nearly new ( 3 or 4 months old) models? New cars used as demonstrators also carry lower price tags? Also ask about anything in stock with a higher spec since the price might well be competitive.
One last thing. Not many people buy new or nearly new cars in December?
I would have thought a dealer would love to see a customer with a big bag of money coming in a week before xmas?
Any - New Car Purchase - andy4

Thank you all for your interesting comments.

I did have a look at some of the brokers websites, DtD for example. Their prices were only good for PCP type purchases. Once the cash price was factored in they were no cheaper than the dealers discount I get being a Boundless or Caravan Club member. I do not want to use a broker where you have to pay the broker rather than the dealer.

I will not be purchasing any extras at all. I feel new cars are overly expensive as it is without adding unnecessary stuff on.

I did look at demonstrators and pre reg, where they were available, but I was surprised how expensive they were. I last bought a pre reg in 2016 and the savings were double or treble what they are now.

One thing that does concern me is the delivery timescale, especially with Kia. I have been verbally advised that if I order soon then delivery should be in February 2025. But looking at online forums many people are waiting four to five months or more for delivery. Problem here will be the doubling of the first year VED in April 2025 (from £220 to £440). More insanity! I know no one knows for certain but are Kia likely to say tough luck or would they pay for, or contribute to, the increase in tax.

Also, once I put a deposit down is it generally refundable if there are any long delays in delivery?

Thanks.

Any - New Car Purchase - Adampr

As mentioned above, Carwow is another option worth considering for cash purchase of a brand new car.

Current wait times for new Kias are below.

www.jthughes.co.uk/New+Cars/Kia/wait-times

If you're worried about first year VED, get them to agree (in writing) to knock £200 off if it's not delivered ahead of the increase (assuming they tell you that it should come in before then).

You are buying the car from the dealer, not Kia, so you need to negotiate with them.

You would need to check the terms of the order for your deposit. They're normally reasonable if they think that either they can get a sale out of you on another car or that somebody will be keen to buy the one you don't want anymore. If you're after an unusual colour, you may struggle with the latter scenario.

Any - New Car Purchase - badbusdriver

Surely the obvious solution is to buy a car which is already on site. There are brand new (unregistered) Bayon's and Stonic's on Autotrader (as much as £4k under RRP in the case of the Bayon) advertised as being "in stock"

Any - New Car Purchase - Adampr

Surely the obvious solution is to buy a car which is already on site. There are brand new (unregistered) Bayon's and Stonic's on Autotrader (as much as £4k under RRP in the case of the Bayon) advertised as being "in stock"

Well, yes, but you don't get to choose the colour (which seems to be important in this case).

Any - New Car Purchase - badbusdriver

Surely the obvious solution is to buy a car which is already on site. There are brand new (unregistered) Bayon's and Stonic's on Autotrader (as much as £4k under RRP in the case of the Bayon) advertised as being "in stock"

Well, yes, but you don't get to choose the colour (which seems to be important in this case).

There isn't a wide selection of colours available with the either Stonic or Bayon and most seem to be available on cars which are already on site. The only other thing which might necessitate a factory order are extras, which the OP has said he isn't interested in.

Any - New Car Purchase - Andrew-T

Problem here will be the doubling of the first year VED in April 2025 (from £220 to £440). More insanity! I know no one knows for certain but are Kia likely to say tough luck or would they pay for, or contribute to, the increase in tax..

I suppose they might, but I can't see why they should - it's been imposed on them as much as on you !

Any - New Car Purchase - Heidfirst

Get quotes via CarWow & use those to negotiate with your local dealers (there are options for both cash & PCP deals).

At least all new Toyotas automatically come with textile mats, can't speak for other marques.

Yes, choice of colour & other options can affect lead times if placing a factory order rather than picking a stock car.

Edited by Heidfirst on 02/12/2024 at 20:35

Any - New Car Purchase - Terry W

I find the obsession with car mats a bit puzzling.

A premium set of carpets/mats is £50-60 - much the same as a tank of fuel. The car is probably costing £20-30k+.

For a cheap price (a) look for cars in stock, (b) buy close to the end of a quarter when targets and commissions are usually motivators for dealers.

If you want a particular colour or options then a factory order is more likely with extended lead times and (probably) lower discounts.

Any - New Car Purchase - badbusdriver

I find the obsession with car mats a bit puzzling.

A premium set of carpets/mats is £50-60 - much the same as a tank of fuel. The car is probably costing £20-30k+.

I'm also puzzled by the mats thing, but I'd also point out that you can get perfectly decent (tailored) mats for a lot less that!

With the last four (Motability) cars we've had, I bought mats (front and rear) for them off Ebay or Amazon for no more than £30 and they've lasted the three years we have the car absolutely fine. Just looked up what I paid for the ones in the Bayon, £24.99.

Any - New Car Purchase - Manatee

£500 would be a more usual deposit IME. I don't mind that, on a credit card.

They have usually asked for the balance in advance of collection. I'd refuse. I pay with my debit card or by online transfer when they produce the car, undamaged. It's worked so far.

I basically don't trust dealers either to act in good faith or not to go bust holding the money.

Any - New Car Purchase - gordonbennet

£500 would be a more usual deposit IME. I don't mind that, on a credit card.

They have usually asked for the balance in advance of collection. I'd refuse. I pay with my debit card or by online transfer when they produce the car, undamaged. It's worked so far.

I basically don't trust dealers either to act in good faith or not to go bust holding the money.

Quite and very wise to do so, in my last job we sometimes had to clear ceased trading dealerships of stock cars, some distressing scenes now and again where people maybe only a day or two before had paid large lumps of their hard earned savings or bank loans to the now defunct dealership.

Any - New Car Purchase - madf

£500 would be a more usual deposit IME. I don't mind that, on a credit card.

They have usually asked for the balance in advance of collection. I'd refuse. I pay with my debit card or by online transfer when they produce the car, undamaged. It's worked so far.

I basically don't trust dealers either to act in good faith or not to go bust holding the money.

Virtually the same as I paid when buying a used BMW I3.. Paid by credit card for deposit, Debit card after test drive and inspection..

I would NEVER pay deposit by debit card (no protection ) nor full amount in advance,

Any - New Car Purchase - andy4

Thanks. I have had a look again at the deals on Carwow and Autotrader. Only for the Stonic though as this is my wife's favoured choice (for today anyway). In both cases I think our location goes against us. We live in the South East.

On Carwow we don't get any responses from Kia dealers anywhere near local to us. The nearest ones are about two hours or more away. Plus once you factor in the cash price plus a metallic paint (we don't want a solid yellow) we are virtually at the same price point as our local dealers.

In Autotrader a lot of the better deals seem to be "up north". As much as I would like to save some money we don't want to travel a long way to pick up a car.

As I have said our local dealer has knocked off approx £1.5k which is something. Seeing how busy it was at the weekend I'm guessing they've met their sales targets.

Thanks for the link with the Kia waiting times. This shows the waiting time for a Stonic at 20 weeks! Our dealers estimate is approx 10 weeks. This is a bit concerning. I will speak to the dealer about the extra VED payment if it arrives after 1 April. I know it's only a couple of hundred quid extra but it's just the principle for me.

With regard to the delivery date presumably I sign a contract with the dealer which will include an estimated delivery date. Is that correct? What happens if after 8-12 weeks the car is nowhere near ready. Am I entitled to cancel?

Not really fussed about the mats. Just curious. Will definitely use a credit card for the deposit and pay over £100.

Thanks once again for all your helpful comments.

Any - New Car Purchase - Manatee

>>What happens if after 8-12 weeks the car is nowhere near ready. Am I entitled to cancel?

it will depend on what the contract says, the basis of that will be the "order form" you and they sign. Read it.

If you require delivery before a certain date,failing which they must refund you, tell them. If they agree, write it on the order form before anybody signs it, and for avoidance of doubt add "time is of the essence of this agreement".

There might be something in consumer law but if so I'm not aware of it. I'm not a lawyer, it's just what I'd do.

Any - New Car Purchase - Big John

Will definitely use a credit card for the deposit and pay over £100.

As mentioned further up the thread For section 75 for purchases between £100 and £30K the deposit on credit card could be any amount including less than £100 as long as the overall purchase is between £100 and £30k. I have successfully used section 75 twice now, once re furniture when Courts furniture went bust and another time when a holiday company went the same way. It doesn't work if you've bought via a third party though.

Edited by Big John on 02/12/2024 at 23:35

Any - New Car Purchase - andy4

Thank you Big John.

You are, of course, correct. I keep on getting the £100 payment bit wrong!

Section 75 is an excellent piece of legislation.

Any - New Car Purchase - bathtub tom

Section 75 is an excellent piece of legislation.

I'm coming towards the end of a successful section 75 claim. It's not a speedy process, taking just less than a year, although probably quicker than taking the company to court.

Any - New Car Purchase - Heidfirst

Thanks. I have had a look again at the deals on Carwow and Autotrader. Only for the Stonic though as this is my wife's favoured choice (for today anyway). In both cases I think our location goes against us. We live in the South East.

On Carwow we don't get any responses from Kia dealers anywhere near local to us. The nearest ones are about two hours or more away. Plus once you factor in the cash price plus a metallic paint (we don't want a solid yellow) we are virtually at the same price point as our local dealers.

Many dealers/car companies will arrange for delivery. Your local dealer doesn't know that you aren't prepared to travel for 2 hrs or more to save a few hundred £s or even thousands of £s ...

If you have used CarWow properly you will have included the colour (& any other options) that you wanted ..

I recently bought a 10 month old car from a dealer - only deposit that I paid (~£800) was for the dealer-fit extras that I wanted put on the car & I paid that via credit card. Paid balance via debit card on collection.

I also currently have a factory order in for a car due for delivery in February via another dealer, haven't paid a penny as a deposit.