The vast majority of issues with the MG4 centre on the software particularly around the infotainment system and lane keep assist.

There have also been reports of AC charging units failing but these do seem to be being dealt with under warranty.

It is quite well known that being a MG franchise service manager is one of the worst jobs in the industry. The dealers often do try but getting MG to authorise anything or come back with technical support seems to be a constant nightmare.

If you are buying a MG because of the 7 year warranty take good look at it because many things are only covered for 3 years or less. It isn't really a 7 year warranty at all. On the upside you can get (or could last I looked) a new MG4 for under £20k if you shop around.

Edited by pd on 11/10/2024 at 11:03

It is quite well known that being a MG franchise service manager is one of the worst jobs in the industry. The dealers often do try but getting MG to authorise anything or come back with technical support seems to be a constant nightmare.

There is a well liked and rated independent local dealer in my town which took on an MG franchise about 4 years ago only to give it up after about 2 years. Don't know for certain, but the word on the street suggests it was exactly this reason why they gave it up.

There is a certain irony in that the MG franchised replaced a Suzuki one............

You have a problem sir.

Go to Dealership.

Zero point in phoning MG/saic.

Same for every brand.

It's the dealer who sells the car that you have a contract with but you are able to take you car to any franchised dealer.

MG only import them. They don't service and fix them.

Nothing against the dealers, (Kerridges Needham market) were excellent, but they can only do what MC/SAIC allow..

Dealers cannot do work without authorisation and won't risk picking up the bill themselves.

On top of which OEM parts are silly prices.