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Renault - Should I trust Renault? - Sheldon's mum

We have been very happy with our Kadjar which we bought new 3 years ago.

So much so we were on the verge of considering a Clio as our second car

But at just 3 years old the automatic gear box on the Kadjar has failed resulting in a lengthy visit to the garage (>10 days) as a part (something to do with the clutch??) has to be ordered

Thankfully an extended warranty was purchased!

The garage is mucking us around but that's probably just our garage

My question is has any one else experienced this with a Renault? Is it a common problem and therefore should I look elsewhere next time

We do tow a small caravan but that shouldn't be a problem

Any thoughts gratefully received

Thanks

Renault - Should I trust Renault? - badbusdriver

Well my first point is that the automatic gearbox will be built by someone other than Renault, so it failing isn't a reason by itself to distrust the brand.

Second point is regarding what type of automatic gearbox the Kadjar has, and while I'm not 100% sure, I suspect a DCT. From your point of view as a buyer, it would seem reasonable to think automatic transmissions are all the same, but they aren't. In the case of a DCT, this is actually a manual gearbox with two clutches (DCT stands for Dual Clutch Transmission) with the gear changes bing done electronically. The theory behind these is great, seamless gear changes (with the second clutch slotting in the next gear more or less instantaneously) and they generally offer better mpg than a "traditional" torque converter auto. But they can be fragile, notoriously so in some cases such as Ford with their Powershift. They can be reliable in theory, if driven with degree of mechanical sympathy, but I'd be reluctant to spend my own many on an automatic car with a DCT.

If you must have an automatic, I'd be looking at cars with a torque converter auto (but it can be surprisingly difficult to find out just what kind of auto misfitted to various cars!), or at the very least, something with a longer than typical warranty. For example, while the Kia equivalent of a Kadjar does use a DCT, the car comes with a 7 year warranty.

Renault - Should I trust Renault? - Steveieb

Some of these long warranties come with strict criteria which must be adhered to such as servicing exactly on time even when the average wait can be weeks for an appointment.

Better to get a Mazda petrol which uses the TC gearbox coupled with Japanese standards of reliability . The Mazda 2 would be perfect IMHO

Renault - Should I trust Renault? - Adampr

The Kadjar is a Nissan Qashqai with a different badge. The automatic use a Getrag 7DCT300, which is also found in BMW and Mini. It's fairly well rated as DCTs go, but is still a bit fragile.

Newer Renault hybrids use something they refer to as an E-tech multi mode gearbox, which has no clutches at all and uses 'dog gears'. It's quite new technology in road cars, but should be very robust. It seems its characteristics aren't to everyone's liking. I thought it was fantastic in the Captur PHEV that I drove, but others don't like it, so I would suggest a long test drive.

Renaults with 'EDC' are dual clutch again. Avoid their CVTs like the plague.

Renault - Should I trust Renault? - Engineer Andy

The Kadjar is a Nissan Qashqai with a different badge. The automatic use a Getrag 7DCT300, which is also found in BMW and Mini. It's fairly well rated as DCTs go, but is still a bit fragile.

Newer Renault hybrids use something they refer to as an E-tech multi mode gearbox, which has no clutches at all and uses 'dog gears'. It's quite new technology in road cars, but should be very robust. It seems its characteristics aren't to everyone's liking. I thought it was fantastic in the Captur PHEV that I drove, but others don't like it, so I would suggest a long test drive.

Renaults with 'EDC' are dual clutch again. Avoid their CVTs like the plague.

Though CVTs (continuously variable transmissions [for the OP]) still work like an auto in terms of the driving experience, except they can be a bit 'whiney' when you put your foot down. Toyotas and Lexuses are the best in terms of reliability, with them, others like Honda and Subaru decent too for the most part.

Note to the OP that the Clio equivalent for the current Toyota Yaris self-charging hybrid has a CVT. It does also have a Mazda re-badged clone - not to be confused with the 'standard' [different altogether] Mazda2, which itself is a decent car and has a reliable TC auto gearbox on the 90bhp 1.5 petrol mild hybrid [just powers the electrics, no drive capability] version.

The Toyota will likely come with a longer warranty than the Mazda, thought they might offer similar terms (check) to be competitive. Mazda dealers though can be highly variable in post-sales (maintenance) quality in my view, some great, others a lot less so. Toyota tend to be better on average and mostly tend to be good.

Worth the OP checking out the local main dealerships' reviews online for any they may consider, just in case their local(s) may be a bit duff one way or the other.

Renault - Should I trust Renault? - alan1302

Newer Renault hybrids use something they refer to as an E-tech multi mode gearbox, which has no clutches at all and uses 'dog gears'. It's quite new technology in road cars, but should be very robust. It seems its characteristics aren't to everyone's liking. I thought it was fantastic in the Captur PHEV that I drove, but others don't like it, so I would suggest a long test drive.

It's used in the Dacia Jogger hybrid as well and have found it to be a great gearbox to have. Really nice and smooth and decent acceleration when required.

Renault - Should I trust Renault? - expat

>>We do tow a small caravan but that shouldn't be a problem

Are you sure that the towing weight is not a problem? It might invalidate your warranty. Extended warranties are famous for small print exclusions.

If you are getting a replacement be sure to have it in writing from the manufacturer that towing that particular weight is OK. Certainly go for something with a torque convertor auto. They are the best auto. The new Renault auto system may turn out to be fantastic and highly reliable or perhaps the opposite. Let other people find out. Stick to the tried and tested TC system.

Renault - Should I trust Renault? - mcb100
‘ Newer Renault hybrids use something they refer to as an E-tech multi mode gearbox, which has no clutches at all and uses 'dog gears'. It's quite new technology in road cars, but should be very robust. It seems its characteristics aren't to everyone's liking. I thought it was fantastic in the Captur PHEV that I drove, but others don't like it, so I would suggest a long test drive.’

I’ve just spent a couple of weeks driving a Renault Rafale E-Tech (same transmission as Clio, Captur & Arkana, but a 1.2 turbo as opposed to a 1.6 n/a) and it’s been faultless - very smooth, and judging from the economy, very efficient.
Then, yesterday, I was in a Volkswagen Tiguan with a DSG - the Renault made the VW feel like it was from a previous, bygone, era. I found it slow witted, usually seemingly in the wrong gear, and it generally felt old.

Edited by mcb100 on 20/07/2024 at 09:19

Renault - Should I trust Renault? - martin.mc

I have a Clio E-tech and find the auto box brilliant. It 'creeps' at low speeds just like a TC transmission but there is none of the 'slipping clutch' feel that some autos have. The car pulls away from standstill in electric mode and can be very quick off the mark if needed. Once on the move, gear changes are seamless. Fuel consumption has averaged 58.5mpg over the first 5000 miles. 2440 of those miles have been covered in electric mode.

Edited by martin.mc on 21/07/2024 at 14:11

Renault - Should I trust Renault? - alan1302

I have a Clio E-tech and find the auto box brilliant. It 'creeps' at low speeds just like a TC transmission but there is none of the 'slipping clutch' feel that some autos have. The car pulls away from standstill in electric mode and can be very quick off the mark if needed. Once on the move, gear changes are seamless. Fuel consumption has averaged 58.5mpg over the first 5000 miles. 2440 of those miles have been covered in electric mode.

Have just past the 2000 mile in our Dacia Jogger and are averaging 65mpg so far - think that's pretty good for an estate-ish car. Was worried we'd not get as good as we did in our previous diesel car but have exceeded what that could do 60mpg.