The problem with many of these 'reports' or 'surveys' IMHO is that they are very subjective, and often (if not always) don't take into account:
The level of tech on a car (the more it has, the more to go wrong and more complex interactions that are likely never to have been tested during the R&D phase;
The age and condition of the car when bought;
What type of car it is (performance, off-roader, standard, luxury etc) and how it has (previous owners) and is being used - as intended, sympathetically or otherwise (even if unintended), and includes local driving/storage conditions that can impact on reliability and mileage;
The quality of the maintenance undertaken (not just now under its current owner);
The mix of engine and fuel types.
I wouldn't be surprised if many car owners distort the truth about their ownership experience - good and bad - to fit their narrative about their situation, including pretending an average car is still a 'great buy' to make their abilities to seek out good cars far better than it actually is, blaming the local dealer for issues caused by unsympathetic driving, making a proverbial mountain out of a molehill on certain issues, etc.
It's why most reviews these days tend to be a mix of 10/10s and 1/10s. It's the same reason why most drivers think they are 'above average' in terms of ability.
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