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Mazda 3 - Used car - rights - Gazza9755

Hi

Bought a used Mazda 3 about 40 days ago. 2 days in got engine management light, had to take back in and fault was fixed (I should know what they fixed but dont and am checking tomorrow).

Today broke down 200 miles from Home, rescue couldnt fixed so had to get a hire carbto get home. I understand you can reject if two failed issues in 6 months, the question is does it have to be same fault?

Context - car was from Main Dealer at £25k.

Appreciate any advice.

Mazda 3 - Used car - rights - Adampr

No, it doesn't have to be the same fault. You don't have to have two issues either. More.in the link. Is it a diesel?

Mazda 3 - Used car - rights - Gazza9755

No its petrol. Gonna call their Manager tomorrow but wanted some info first

Mazda 3 - Used car - rights - Adampr

www.thecarexpert.co.uk/rejecting-a-car/

Mazda 3 - Used car - rights - Big John

www.theaa.com/car-buying/legal-rights

Mazda 3 - Used car - rights - daveyK_UK
£25k for a Mazda 3, it must be brand new?

Reject it
Mazda 3 - Used car - rights - Andrew-T
£25k for a Mazda 3, it must be brand new? Reject it

Possibly the £ sign was a typo and meant miles ?

Mazda 3 - Used car - rights - skidpan
£25k for a Mazda 3, it must be brand new? Reject it

Possibly the £ sign was a typo and meant miles ?

Most expensive 3 retails at over £33,000 so in todays market £25000 is more than probable.

We looked at then in September, very poorly packaged with little rear view.

Not for us. Golf way better.

Mazda 3 - Used car - rights - Engineer Andy
£25k for a Mazda 3, it must be brand new? Reject it

Don't assume that - their new prices have gone up considerably since the gen-3 car was in production, even for like-for-like Skyactiv-G models.

Given what the OP paid, it's likely to be a higher spec model Skyactiv-X engined car and/or (far less likely) a top spec version SA-G (diesle haven't been sold new since 2021). Lots of electronic gadgets to go wrong, like most modern cars.

The problem as I see it as a long-term Mazda car owner from our own forum is the high variability in quality of Mazda dealers (especially the post-sales experience) and, still, sadly, a reluctance on the part of Mazda UK to look after customers when the dealer doesn't.

It really does pay for the potential Mazda car owner to do their homework really thoroughly about local dealerships before deciding to buy and which dealership to use for maintenance, plus it's always good to ask the sales person whether a not-that-old car has had any technical faults that needed to be fixed prior to the sale.

Sadly this sort of thing is more common across many makes of car these days, given the ever-increasing amount of complex electronics on board and seemingly less R&D (especially testing before release to the market) of new tech - particularly where such systems interract with one another.

It's one of the reasons why as far as possible I'd stick to the lowest spec car I need - the essentials of gadgetry only, plus it keeps the cost down to buy and run.

Mazda 3 - Used car - rights - SLO76
Curious as to what the fault turned out to be? These are historically very reliable cars in petrol form, but has all the new tech changed this?
Mazda 3 - Used car - rights - Brit_in_Germany

How long did the repair take? You can add the number of days to the 30 day absolute right to reject.

Mazda 3 - Used car - rights - Gazza9755

Sorry for delay in responding.

Yeah its a Skayactiv GT sport awd and was indeed that price. Dealer has been awful. No response to my email about rejection. Have no replacement vehicle. No idea where my car even is. No one taking any ownership - work with Solicitors so gonna take advices. Mazda complaints team seem as disinterested. Never buying a Mazda again

Shockingly bad aftercare

Mazda 3 - Used car - rights - SLO76
Have they not even diagnosed what is wrong with it? These are generally very good cars, though Mazda’s customer service isn’t great in the UK. Have you contacted them directly? A nasty trust pilot review of the dealer always instigates a quick response from dealer and manufacturer from my experience.