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Minor clocking issue - Jay Silva
Hi there,

I'm just looking for some advice.

I purchased a Toyota over 3 years a go second hand from a reputable dealer. I'm now looking to sell it and ran a HPI check on it and it's come with a warning regarding a milage issue.

The issue is below, where 2,189 miles have been "lost" during this 6 day period in 2016 on the extended miles record report.

06/05/16 - 17,189
12/05/16 - 15,000

This milage discrepancy doesn't show on the MOT history.

Any advice on what to do? I can't be bothered to take it back to the dealer because of 2,189 missing miles, I'm not sure it's worth the time and admin. They should have property checked it but I have better things to be spending my energy on. The car isn't worth great deal either in the condition it's in, it's seen better days over the past 3 years so I'd be lucky to get anywhere near £3k

I'm wondering if its possible that an incorrect number has been entered on a report at some stage. 15,000 seems very exact!

I guess what advice I would like is how I go about advertising it for sale with this known issue. I obviously know about it so I guess I need to be upfront. It's frustrating as I'm worried this will put off potential buyers.

I'm assuming there's no UK law selling a clocked car as long as I'm honest about it so I can be transparent as I like?

Has anybody else had to sell a clocked car? How did you go about it?

thanks

Minor clocking issue - SLO76
Clocking is sadly once again rife in the used car market. It tends to relate to cars under 3/4yrs old as the Mot history check will flag up issues beyond this. Almost everyone takes a new car on via PCP or contract lease, many set the mileage low then have it “digitally corrected” before returning the car at the end of the contract.

Watch out for discrepancies in the service history (car did 15k p/a then hardly moved in its final year) or be especially wary when the service record has no stamps (online or physical) or is missing entirely. I’ve found it increasingly difficult to find genuine used cars in recent years. Almost everything has no history or questionable mileages.

You need to see if the service record corroborates the Mot history and the general condition of the car. Sadly almost no new cars are actually owned by the first keeper so few are correctly maintained. Loads of mileages are fiddled and service records faked. Easy enough via EBay for a fake garage stamp.
Minor clocking issue - catsdad

I suspect it’s an inadvertent error such as a mechanic doing some work and then forgetting to take the exact mileage but remembering an approximate figure. Has 15k got a significance in Toyota servicing, could it just be a description of the 15k service, not the recorded miles. It’s speculation of course but certainly way too late to go back to the dealer.

Its an issue for sale and you could stay quiet and rely on a private buyer not picking it up. As long as you don’t actively lie the buyer has limited rights. Personally I wouldn’t want to deceive any buyer by keeping quiet on sale day nor have the nagging worry that they might come back in future on the issue. I would give them the known facts.

If trading it in it’s easier as the trader will make their own enquiries and draw their own conclusions.

in any advert, or verbally, keep to the facts. Let the buyer draw their own conclusions.

Minor clocking issue - Andrew-T

With a car of this age I can't see a 'discrepancy' that small making any difference, except to an awkward customer trying to shave £100 off the asking price. There will be enough MoT history to paint a clear picture. Don't raise the point in your advert, but be honest if anyone asks.

Minor clocking issue - pd

It is a lazy person entering an approx mileage to get a valuation or HPI check.

What people don't realise is that the HPI record actually uses mileages entered by people doing a check. So, if you punt your car around to get a px for example and the first dealer does a check on it and enters 16788 it records that. If the next one can't be bothered to go and look at an odo and just someone just says "it's done 16k" they might enter 16000 as the mileage. Both are liable to be recorded on the record.

These things have to be taken with a huge pinch of salt and use common sense rather than random numbers on a computer record.

I am sure this is what has happened here and I am sure your car is quite genuine and not been clocked. Just because some random commercial database with no official status has a random reading means little.

This is probably the NMR. The NMR is useful but the "National Mileage Register" has about as much status as the "National Accident Helpline". It is just a database run for profit.

Edited by pd on 28/05/2023 at 12:42

Minor clocking issue - SLO76
Should’ve added to my wee clocking rant that a small discrepancy like this is much more likely to be a simple mistake. If it was 3/4yrs old when it happened and it had been 10k or so I’d say it had been wound back (digital mileage “correction”) to avoid fees when returning it on a PCP or contract lease. This is very common, but with just 2,000 miles the fees wouldn’t be more than the cost and hassle of clocking it.