My car was rear ended on Saturday (by a work colleague, but that's another story...).
She googled 'Admiral claims' to get the telephone number and reported the accident. I subsequently received a telephone call offering repairs and replacement car etc. All fine, I thought.
However; I get another call today from the same company, probing about personal injury and credit hire cars. Aha - I think. Why is a company instructed by the insurance company using credit hire? I do a bit of digging and find they're nothing to do with Admiral. Admiral weren't even aware of the claim when I rang them.
All sorted now though. My colleague has reported to the 'real' Admiral and they've contacted me to sort the preliminary details of repair and non credit hire car.
Moral of the story is don't rely on a telephone number from Google. Admiral told me they're having issues with these Google results and people unwittingly instructing claim management companies.
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