If it's adopted, report it to the relevant council. Any damage it causes can then be claimed if it's not repaired within a reasonable time.
I don't know what 'reasonable' means.
Normally they only fix road and pavement issues if they are of imminent danger. A large pothole in the road, especially where to avoid to is either impossible or you have to swerve into oncoming traffic would be a good example. For pavements, it normally is either a large, deep hole or severely broken surface, mainly because young children, the elderly or disabled could easily trip and fall, and also get badly cut/injured by the sharp debris.
I make sure any report gives such information as it then ups the priority to a 2-day job. It does work, at least for the 'better-run' councils' highways depts. Most non-critical work gets put into a long queue, which could be weeks or even months to get repaired.
Always best to be honest about the report, and include photos where possible. A wrongly categorised fault can lead to serious injury - case in point a local road gully collapsed, leaving a hole, but filled up with water, and a kid fell through. Needless to say after it was publicised in the local rage, the council fixed it the next day.
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