Hiya guys

I recently had a car accident, in which my car was a write-off. I’m a bit confused about the accident management company (amc).

So essentially I don’t need a hire car from amc, as my insurance offers a hire car. Plus, I’ve read stories of where others have hired a car from amc and the third party (tp) refused to pay out as they deemed the car hire as an ‘excessive cost’, resulting in the amc having to go to court in order to gain payment. So this would mean that there is a chance that I might become liable for the hire costs if tp refuse to pay out.

The other driver has not reported the incident to tp. I know this as I called tp in order to explore my options, but tp told me no such incident was recorded. Tp tried to push for more info but I refused to give more information and stated that I would talk to my insurance first and then decide on what to do. Even though the other driver has not reported the incident to tp, he has admitted liability over the phone to my amc.

I’ve read multiple forums that suggest the best route is to go through tp but as the other driver has not reported it, I’m unsure on what to do.

Is it okay to use amc without requesting a car hire? As I know they make money mostly off of car hires, so I’m just a bit worried they might try to get me through hidden costs instead. Does anyone have any experience in doing so?

Sorry if it sounds a bit confusing etc. it’s my first car accident and so I’m confused on what to do.

im in the uk btw.