Turbo leaking problem.

Write a letter to the dealer outlining the problems you have. State that you have visited him, told him of the problem and that he is refusing to fix it and it is UNDER the 6 months since buying the car - Consumer Protection states that faults that develop are covered for 6 months and Consumer Protection Law trumps any claim they have to the time limit of their 3 month warranty.

Tell them if they are not going to honour their duty under the Consumer Protection Law you will take the car to another Franchise and get the repair carried out. You will then take court action to claim the costs involved - the Repair cost, court costs & any other reasonable expenses you have incurred.

Tell them you expect a reply with 7 days.

Make 2 copies of the letter and send one to the Dealer Principal via Recorded Delivery and pin the PO Receipt to your copy and wait.

It it costs £1000 for repair his cost will be a few hundred for parts and a few hours basic labour cost say £25-£30 an hour.

If they have any sense they will crumble and do the repair.

"...I got in touch with a dealerships who suggest I get a mechanic to have a look."

Not sure what you mean by 'a dealerships'. Was that the dealer who sold you the car? If not, the selling dealer might reasonably ask why you didn't go back to them first.

Depending on the age and mileage of the car, which you haven't told us, you might have had cause to reject the car in the first two weeks, given the problems you've described in your second para.

FSM has posted this on a new thread in Motoring. One thread on this is enough.

Hi i posted before now another issue has come into the limelight.

Late13 reg seat leon 1.2 with 67k mileage and cost £6000. I got in touch with the dealership whom i bought the car from when i noticed the high engine oil consumption as i was having to top up oil ever month which got to the point it was every week and thats when the warning bells rang. The dealership told me to get the car inspected from a local garage as the dealership is 150 miles away. After the vehicle was inspected a leaking turbo was diagnosed. Went back to the dealership with the findings who then refused to help at all by arguing that i did not purchase additional warranty so its not covered. A warranty argument at this stage is red herring as consumer rights act is clear on major faults happening within 6 months.

Second issue i have come across is that i was trying to find the service history and records to see the car had been looked after and noticed the car is missing service history since 05/2017.
When i purchase the car the ad stated ‘with all Seat main agent history’. Now to clarify before taking delivery of the car i had asked the dealership via message (main method of communication) so proof available ‘also wanted to confirm the car has full service history? As it states on the advert. all
Main agent service history’. To which the dealer replied ‘Yes, that is correct’. So he has confirmed the car has full service history and had i known that i would not have bought the vehicle but i suppose i was mislead or am i wrong?


It was paid half on debit card and half on credit card. I am aware of section 75 but the issue is my brother had paid half for car with his credit as its the only car in the family so it would benefit him too. But no sure if i have a claim for 75 as i am the owner and driver.

Edited by Fsm on 07/10/2020 at 18:54