You cannot rely on the range as it recalculates every trip using the average of the previous trip.
If I have a 10 gallon tank and achived 50mpg on my previous run, then fill up, it will state 500 miles. If I only did 30 mpg it will state 300 miles.
The long term average is the best figure to use
To be fair, that engine, even an older one, should easily get 45mpg, and if mainly used on the motorway and driven properly and at legal speeds, 50 or so. This is backed up in the Real MPG section for this model, even if that represents a 25% drop off in expected vs real mpg.
My nearly 15yo Mazda3 1.6 petrol can get 45mpg on a similar driving pattern and 40-41 average, though I'm not heavy on the gas pedal (but no 'Captain Slow' either).
I find that with my car's trip computer, it starts off (tank fully brimmed) with about 450-570 miles left (depending on the weather at the time, as it bases the estimate on what it has been using recently), it drops slowly at around what it should, then at around the 100-150 miles left, drops at an increasing rate per mile, especially within the last 50-75 miles. Even so, there is likely to be some left as I've had to drive an 'sort-of emergency situations with zero left on the trip computer.
I get between 380 miles (dead of winter) and 470 miles (best weather conditions in late spring/early summer [no heating or A/C, good light), which equates to (using the brim-to-brim method) about 36mpg - 45mpg.
Sounds like either:
1. Some mis-calculation (never rely on the trip computer) in the mpg, which can easily be found by checking the odometer against a know distance via Google maps or similar;
2. A miscalibration of the speedo/odomoeter, which is under-reading the mileage - have the wheel/tyre sizes been checked again what they should be in the handbook? A fault in the odometer or the tyres/wheels changed and the odometer/speedo not recalibrated could've thrown the system out. Unlikely, as the discrepancy would only be in the order of 5-10 tops.
3. Some fault with the engine, emissions/exhaust system (DPF, EGR etc) or the fuel flow and/or fuel level gauge that gives a false reading. Again, unlikely, as the fuel pump at the filling station would also read low. The figure from the filling station should always be used, never the trip computer, if it gives 'fuel used'.
My money's on some serious fault/blockage in the emissions/exhaust system, but it could that and a odometer calibration error.
Unfortunately, the likelihood of problems with Mazda diesels is high as they age unless their usage (not just service) history can be proven 100% and that is mostly decent length trips at 40+mph, with a decent amount at 70. The low mileage for a car of that age would've been a distinct red flag to me unless the usage history could be proven, which it rarely can.
Often best to stick to your existing car - especially diesels, even if that means paying an extra £20 - £40 in VED pa, as that's nothing to spending £000s or more every year or two on repairs because of how it was used/cared for before you bought it. At least with an existing car, you know what it can do. Not anywhere near as bad for petrol-engined cars, as they are far less prone to the exhaust and emissions systems related problems associated with diesels and short trips.
Sadly, an expensive lesson to learn.
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