N/A - Calling the DVLA

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Fri 21 Aug 2020 16:23
N/A - Calling the DVLA - RaineMan

Over the past four days I must have tried to ring the DVLA a hundred times only to get the busy tone or be told to ring back another day. How are you meant to ring them? Considering my the many hundreds I pay them the level of service is totally unacceptable!

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Fri 21 Aug 2020 16:35
N/A - Calling the DVLA - mcb100
Have they got a Live Chat function, where you can request a call back?
I can imagine they’ve still got staff furloughed or working from home.
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Fri 21 Aug 2020 16:36
N/A - Calling the DVLA - Bromptonaut

We did this a few weeks ago.

https://www.honestjohn.co.uk/forum/post/135932/vw-touareg---dvla-in

They're hobbled by trying to be a covid safe workplace.

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Fri 21 Aug 2020 17:00
N/A - Calling the DVLA - concrete

RaineMan, I don't know what your enquiry is but I have had no difficulty using the DVLA services online. Most things can be dealt with via that medium. If you really need to speak to someone I don't know what to suggest. Maybe a recorded delivery letter, 1st class, would elicit a response. Especially if you politely requested contact by mobile or landline or even e mail if you wish. I know it is frustrating when you feel you need to speak to someone so good luck.

Cheers Concrete

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