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scenic - barney100

BIL has a had a pretty expensive quote for a 2016 scenic pads and disc supply and fit....what is a fair price..I know nothing about Renaults. Thanks

scenic - elekie&a/c doctor
Front , rear or both ?
scenic - barney100

Front and rear.

scenic - elekie&a/c doctor
I guess a lot depends on who’s doing the job . £350 ish ?
scenic - catsdad

If it’s a main dealer job then I expect about £600.

scenic - badbusdriver

I recently had my 2010 VW Caddy van serviced and MOT'd. It needed new discs and pads all round. Can't say how much of the total labour cost was for the fitting of them, but the prices broke down as follows;

front discs - £90, pads - £32,

rear discs - £68, pads - £25

This is an indy though, so no doubt main dealer (if that is the case) prices will be a fair bit higher, especially labour.

scenic - Steveieb

That’s cheap.

You must be somewhere elsewhere than the South East where rents and labour rates are more expensive.

scenic - barney100

Quote from MOT people, MOT, adjust headlights, replace wipers, these were done, then 'advised' discs and pads front and rear over £1000 total. (Area W Sussex) I remember years ago an article saying Renault tried to make repairs for average diy people as difficult as they could.

scenic - Trilogy.

How much was the quote? I'd go to an indie instead, must be a Renault or french car specialist near him I'd have thought.

scenic - Tester

If it was 'advice' from people who did the MoT then I'd get a second opinion. A while back I had to get 2 new tyres at a national chain (not the dreaded Quack Fit) and was 'advised' that the front brake pads were on their last legs. I declined to have them replaced there as the car was due for servicing shortly afterward; when it went to the Toyota dealer for its service I mentioned about the pads maybe needing replacement. They checked and basically said, 'Why? There's 6 mm on them and with your style of driving (not much urban, and I'm easy on accelerator and brakes) there's loads of life left in them.'

scenic - RT

More than once, I've had franchised dealers recommend new brake pads when they were only 4-0% worn, ie 60% left - I don't even trust anyone who just gives a % worn - only mm measurements are acceptable to me.

scenic - Senexdriver

The dealer who services my car sends a little video of their findings shortly after completing the routine inspection. It shows how much is left on the pads and tyre treads and if any work is needed, you can see for yourself before authorising it. Some of the technicians could do with a little training in presentation skills, but the video is a good idea.

scenic - alan1302

Some of the technicians could do with a little training in presentation skills, but the video is a good idea.

I expect some of them would rather just get on with their jobs! LOL

scenic - Senexdriver

Some of the technicians could do with a little training in presentation skills, but the video is a good idea.

I expect some of them would rather just get on with their jobs! LOL

But wouldn’t you agree that seeking the customer’s agreement to proceed with repairs or replacements is part of the job? The scope of all jobs changes over time and if that agreement was formerly sought by some sort of front man, costs can be saved if the technician can deal direct with the customer. And frankly, I’d rather hear from the guy who will do the work than from somebody who can promise all sorts when he isn’t the person who has to deliver on those promises.

scenic - alan1302

Some of the technicians could do with a little training in presentation skills, but the video is a good idea.

I expect some of them would rather just get on with their jobs! LOL

But wouldn’t you agree that seeking the customer’s agreement to proceed with repairs or replacements is part of the job? The scope of all jobs changes over time and if that agreement was formerly sought by some sort of front man, costs can be saved if the technician can deal direct with the customer. And frankly, I’d rather hear from the guy who will do the work than from somebody who can promise all sorts when he isn’t the person who has to deliver on those promises.

I do agree jobs change over time - does not mean I would want to have to do it if I was a mechanic though - having to films bits and present are not something I'd want to do.

scenic - thunderbird

If the mechanic had to film all he was doing and then phone a customer who had little or no idea what he was talking about how much time would it add to the job. Since every hour costs about £100 who would pay, correct, us, the customer.

This is the work a service adviser is paid to do and is built into the overall cost. I am happy for that to continue.

scenic - gordonbennet

They've had to go to such lengths as video because they've proved time and again they can't be trusted.

Back in my kerbside cowboy days no one ever queried if a job needed doing, because i treated people fairly, my MB indy is the same, if he says it needs doing it needs doing.

As for service advisor, rather speak to the engine driver meself.

scenic - sammy1

What are the brake pad sensors for? I would rather wait and rebook a car than trust a technician to advise renewing. Not a great fan of the video tour by Audi dealership, tells you nothing other than the wheels are still on the car! Had a bad experience in a Mini dealership advising that new pads were required. These people have no idea of how you drive your car or your future mileage more often than not they are more concerned about revenue for the workshop.

scenic - Andrew-T

What are the brake pad sensors for? I would rather wait and rebook a car than trust a technician to advise renewing.

Trouble with sensors is that they don't fail safe. You get a permanent indication that pads are OK - unless new designs are better than they used to be.

scenic - alan1302

They've had to go to such lengths as video because they've proved time and again they can't be trusted.

Back in my kerbside cowboy days no one ever queried if a job needed doing, because i treated people fairly, my MB indy is the same, if he says it needs doing it needs doing.

As for service advisor, rather speak to the engine driver meself.

Thing is though - if they are going to spend time videoing stuff to show you then you must be able to trust them - otherwise they would not video anything.

scenic - Andrew-T

Peugeot 207, front disks and pads only, local indy, April 2012 :

disks £ 70 - pads £ 38 - labour £ 96 - total £ 195 inc VAT

Peugeot 306, front disks + pads, rear drums and shoes; QuikFit, Dec.2012 :

disks £ 129 - pads £ 75 - drums £ 155 - shoes £ 99 - total £ 458

These prices seem to include labour and VAT

Edited by Andrew-T on 30/05/2020 at 09:35

scenic - mcb100
Video is an amazingly useful tool for a workshop, it gets the message straight from the technician (who are, by and large, trusted by customers). Service advisors tend by be perceived as sales people, so trust levels go up, as do sales of tyres, pads, discs, etc.
scenic - alan1302
Video is an amazingly useful tool for a workshop, it gets the message straight from the technician (who are, by and large, trusted by customers). Service advisors tend by be perceived as sales people, so trust levels go up, as do sales of tyres, pads, discs, etc.

Be interesting to know how many of the customers actually know what they are looking at when they watch the videos.

scenic - mcb100
Depends entirely on the quality of the job the tech has done. If he/she has used brake pad feeler gauges that are colour coded red/amber/green, and a digital tyre depth gauge (with an explanation that the legal limit is 1.6mm but the recommendation is to change at 3mm), it’s pretty self explanatory.
If they’ve whipped around the car in 12 seconds flat to satisfy a KPI of making x videos per day then their value is limited.