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any - Phishing, nearly caught out - gordonbennet

Just had a bit of a scare, we have a netflix account and the price has just gone up by a quid a month, so it wasn't terribly surprising when an email from 'netlflix' arrived to update the payment method, and yes my wife (who's usually very quick on stuff like this) fell for it, then realised what she'd done moments later.

No harm done, B'card good as gold, card cancelled immediately, no suspicious events tonight, new card on the way.

Just a reminder be careful out there people, wits about you at all times...to be fair the scam link was very well constructed.

any - Phishing, nearly caught out - Engineer Andy

I find it helps when such emails arrive to hover your mouse over the 'name' on the email address to see if that matches what you know is the correct one for the real person/firm, as phishing emails obviously will be different.

Occasionally, a really smart phisher will cover this, so, other than dodgy English in the email (normally the best give-away), the only way is to get your email program or web version (Outlook.com, Gmail, etc) to bring up the full email header which will show the real email address.

Never update payment methods via a link in an email - always visit the main website via your browsers proven safe link and login/update the information that way. The only time updating info via an emailed link is fine is when you forget your password and you visit the website to get a password reminder.

any - Phishing, nearly caught out - concrete

It is easy to be captured if you don't pay attention for a moment. I have had the e mails from 'TV Licensing', 'HMRC', 'BT' etc all either wanting to take or give money via their link. I have found and forwarded these e mails to the relevant real websites but wether they are followed up or not I can't say. Pays just to ignore them and if they are real they will soon be knocking on your door anyway. Good tip from Eng Andy there to check veracity of e mails. Its a tricky old world out there so be careful.

Cheers Concrete

any - Phishing, nearly caught out - bathtub tom

I had one yesterday telling me there was a problem with my bank account.

My Barclay account, I asked. Yes they replied - I don't have a Barclay's account.

Wound them up for a few minutes, but had to go out so left them listening to nothing.

any - Phishing, nearly caught out - Engineer Andy

Some of the best fakes tend to be from those imitating US-based firms, such as Ebay, Amazon and the social media giants, especially as they often don't include 'change your account' requests, but fake 'updates to our Ts & Cs' and to 'click the link below to read the new terms of business.

It then could take you to a fake page which requests you login to your account, which, with Amazon, means they often have access to buying stuff because your credit card details are stored there. You'd then only find out about the crime once you either get your credit card bill or if you are very dilligent when buying an item yourself and find one you didn't buy on your list of recent purchases.

Rarely does the credit card firms bother to try and contact you to check the voracity of non-geographical purchases (i.e. on the interweb) these days during the actual purchase process - it happened to me, once, when I tried to buy some computer hardware from one of the (reputable) UK online firms about 15 or so years ago, as they temporarily blocked my purchase and phoned me on my mobile to check (it then went through second time very smoothly). Never again did this happen, despite me buying stuff directly from the States, or even when I was 250+ miles away down in Cornwall on holiday (even the first time I went).

Unless you know you've been phished, there appears to be very little done to keep an eye on account usage these days for lower level purchases. Email providers still don't seem to take much notice of phishing scams, and the 'blocking' facilities on my Outlook.com account are nigh on useless, given how easy it is for scammers to change email addresses these days.

any - Phishing, nearly caught out - Leif
The worst ones are when it matches something you expect. Nasty. It’s so easy to fall for.

I did once have a phine call from Microsoft. I asked them if they enjoyed making a living by stealing money from honest people. Perhaps it made them question their career path.
any - Phishing, nearly caught out - Bolt
The worst ones are when it matches something you expect. Nasty. It’s so easy to fall for. I did once have a phine call from Microsoft. I asked them if they enjoyed making a living by stealing money from honest people. Perhaps it made them question their career path.

I've had loads of calls from Microsoft that were not them, never answered them though as the number was found to be a company from India, but they left messages saying I had a virus and need to speak to me (no name mentioned) urgently

any - Phishing, nearly caught out - Avant

It's their sheer stupidity that annoys me.

"I work for Windows in their technical department." If I tell them "Windows isn't a company. It doesn't have a technical department", naturally they ring off.

any - Phishing, nearly caught out - concrete

Nice one Bathtub. Made me smile. I agree with Lief. If you happen to be dealing with Joe Bloggs Bank and get a scam call or email at the same time you need to be on your toes. E mail, like social media is easily tracked and hacked so never do anything important through e mail. Just not worth the risk. Glad we all seem to fairly savvy here.

Cheers Concrete

any - Phishing, nearly caught out - nick62

I never, ever tick the checkbox which allows websites to store my credit card details.

Sure it takes a few more seconds to enter the details every time, but I just treat this as another layer of self-inflicted security.