The 7 year warranty on KIAs is amazing, they will pay for almost anything. That said the cars are very reliable and the chances of a major failure is slim
Poor history doesn't automatically invalidate warranty's and KIA are always objective in their decisions. For instance we have had several cases where a fuel injector has failed, if you can prove to them the failure was not a result of lack of servicing they will pay out, this usually just involves taking a fuel sample and checking the fuel filter has been changed at the correct interval
We currently have a 6 year old Venga in our workshops that not been in a main agent for the last 5 years, the ECU has failed but KIA dont consider this to be a result of a lack of servicing so have authorized the fittment of a new ECU.
Where issued do arise is usually engine failure, if its been serviced at an independent its not enough to prove the correct grade of oil has been used, it also needs to low ash and this needs to be on the servicing invoices.
Personally I would buy from a agent and take a service contract at the same time, they cost buttons and KIA have no where to go in the highly unlikely situation should something go wrong
Edited by kiatech on 27/05/2019 at 13:34
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