"Questions about why anyone would buy a car omit Handling - one of the most important criteria."
Indeed - but American cars don't do handling, whuch would explain the omission!
Some of the questions are so hard to answer sensibly that they're meaningless, e.g. 'what is your experience of owning / leasing / driving / parking?'
The problem with university surveys like this - and I don't blame Janae for this - is that everything has to be fed into a computer, so the tick-box approach is king. The results are of no use to anyone, except to get the students through this stage of their degree. and they are filed, never to be seen again.
Anyone actually interested in seeing what's good and bad about Fords, or any cars, should look at the owners' reviews on this site. Long-term tests done by the magazines can be useful too.
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