For a given driving time you cover less miles each year due to increasing congestion.
For my typical journeys for work over the past 40 years the journey times have almost doubled in some cases, or require starting ever earlier year on year in order to beat the crush.
As for shopping, the High Street long ago abandoned any cursory nod to customer service, whilst Amazon (love them or hate them) do know a thing or two about CS. No longer welcome in shops? staff too busy chatting about footy/whatever? toilets for staff only? no problem matey, cheerio.
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