Some years ago i worked for a mob who had these freephone moan numbers on the back of the vehicle.
One day i was hauled in the office, asked about an alleged accident i failed to stop for, apparently took the wing mirror off a vehicle on Kew Bridge, so asked for the time of the incident, mid morning, knew immediately i was in the clear as i only ever used that route for the London Boroughs lorry scheme as early as 6am, so i nonchalantly enquired where i went that day assuming they would at least have checked where i went before questioning me....answer, Grimethorpe, no its not just modern management, they've been equally useless for quite some time now.
That was the only complaint i received, funnily enough i had several complimentary ones, no doubt these were mistakes too but i didn't question those :-)
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