Had similar last year on my leased Juke.

Pipes were rubbing together, wore through, refrigerent lost. Nissan had done a re-design and new pipes were on back order with no idea as to when it would be fixed, so it was an annoying waiting game. But not as hot as this summer, so I feel for OP with no timescale for a fix. The problem is with new pipes is that they have to be designed, protoyped, tested and then a manufacturer has to have the production time - all a long-winded process. I did escalate my issue to Nissan UK as felt dealer/lease co wasnt bothered.

Despite mine being a leased car, I did check breakers and they had none either, so knew it was a big problem and had to tough it out.

Could not the Ford dealer bring in a local AC specialist to make a temporary repair, then fit the new pipe when it arrives? Ford UK doesnt really have to know a temp fix has been effected - does it?

Thanks - yes it's an aluminium pipe. Have considered getting a local independant to get something made up but suspect Ford would then wash their hands of their warranty obligations. Very frustrating!

Cheers

Write to the Ford dealer you bought the car from, explaining that you have had enough. Give them one last chance (I suggest a deadline of 14 days) to carry out the work, and explain that if they cannot do so then you will take the car to get the work carried out 'by whatever means possible', including (but not limited to) getting the pipe manufactured. Further explain that as your actions will have been forced upon you by the dealer's inability to get the work done, you fully expect that any such work will have no impact on your warranty. Finally, do make sure that you tell them that you will, once the work is carried out, pay for the work and then send them the bill for reimbursement. If such bill is not paid, then you will take Small Claims Court action to recover the monies from them.