Vauxhall Astra k - refund for hire car when car getting warranty work

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Fri 22 Jun 2018 10:48
Vauxhall Astra k - refund for hire car when car getting warranty work - edd92

hi as my car was in for multiple attempts to get clutch fault fixed on my car. i anaged to get a courtesy car after the second attempt failed. and car was in the garage for checks and investigation on the fault then got car back eventually and within a day of driving it failed again so had to haire a car out to see me over the weekend untill tuesday as couldnt manage to get a courtesy car this time around then at the 5th attempt it failed within 10 miles of driving the car was in for another 10 days and eventually the fault is now fixed..but the fact im out of pocket for a known fault and its covered under warranty. i contacted vauxhall and says they dont refund for hire cars and dont think thats fair tbh

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Fri 22 Jun 2018 11:25
Vauxhall Astra k - refund for hire car when car getting warranty work - RobJP

'Fair' - maybe not.

But legally, you've got no RIGHT to a loan car, or for a garage to re-imburse you for the costs of hiring a car whilst a fault is fixed.

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Fri 22 Jun 2018 13:26
Vauxhall Astra k - refund for hire car when car getting warranty work - skidpan

The clue is in the name, they are "courtesy" cars. You have no god given right to one when you car goes in for work, many garages require you to book weeks in advance if its essential. Even then if their car breaks they can simply say sorry offering at best a new date when the car should be available.

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