Renault Scenic - Part exchange problems | Legal matters | Back Room Forum

What is life like with your car? Let us know and win £500 in John Lewis vouchers | No thanks

Sat 16 Jun 2018 15:10

Renault Scenic - Part exchange problems - em2000

Hello!

My partner and I have paid a deposit on a used car and agreed a price on a part exchange for our existing car. We have a Car Sales Invoice which contains the details of both cars and the agreed price. A day before going to complete the exchange the guy at the garage called to say that his boss doesn't want to do the part exchange any more. Can the garage do this? We went for a part exchange as the MOT was about to expire and we didn't want the extra expense and hassle of selling it ourselves. Is the Sales Invoice legally binding at all? We're currently waiting a call back from the boss of the garage to discuss but he's taking his time...

Any advice appreciated!

Reply | Report as offensive | Link

Sat 16 Jun 2018 15:21

Renault Scenic - Part exchange problems - Palcouk

The garage/dealer can cancel the sale but on the details given they would be in breech of contract and you would be entitled to a full refund of any deposite and any consequential loss sustained whils you source another car.

Howver any dealer who actis in this way is likely to ignore any complaints, so unless Trading Standards get involved you are unlikely to get anywhere other than having any deposit returned

Reply | Report as offensive | Link

Tue 19 Jun 2018 20:31

Renault Scenic - Part exchange problems - SLO76

You’ll probably find something in the small print that lets them wriggle out. Even if there isn’t they’re clearly dodgy and likely to be a fly by night outfit that would bankrupt their current trading name before paying a penny to you. Buy elsewhere even if it does end up costing a bit more as the car they’re selling is likely dodgy too.

Reply | Report as offensive | Link

Related questions

Can I reject a used car because of a faulty battery?

I bought a used car less than two weeks ago. It's a 2016 reg. The battery has failed three times since I bought it. The first time a friend jump started it for me, the second time a mechanic used a power...

We bought a used car but we're waiting for delivery as there's a delay on a part - what should we do?

We paid £9000 for a used car from a local dealer. That was 14 days ago. We were told it should be ready to collect in 4 days but we have yet to receive it. Apparently a fault was discovered when it was...

I bought a car that doesn't have metallic paint as stated when I purchased it - where do I stand?

I bought a one-year-old vehicle from Motorpoint and it was stated as having metallic paint. However, I recently discovered that it hasn’t and alerted this fact to Motorpoint, which was within six months...

What should we buy when downsizing from two cars to one?

My wife and I are both in our early 70’s and are now slowly reaching the conclusion that it is hard to justify our running two cars now that we are both retired. My wife currently drives a 2020 Fiat 500...

Ask Honest John

Sell Your Car

Real MPG

Fuel Calculator