MINI Countryman - 15k over oil service - engine problems?

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Fri 16 Mar 2018 10:50
MINI Countryman - 15k over oil service - engine problems? - Lambchop
My partner had her Mini Countryman serviced and MOT’d last year, at three years old. It was booked in for a three year service under the service plan, but it turns out this wasn’t done (we didn’t spot this as the service light had been turned off, and there was a bunch of other work undertaken which we were more focussed on, but that’s a different cash horror story).

It’s only just come to our attention that it’s now 13k miles over its oil change date, prompted by a need to top up the oil last week, an engine fault warning this week, and a need to check things ready for its MOT.

The garage are denying that going over the oil service could’ve caused the engine fault, but that’s not obvious to me. I’m a techy person, but not really knowledgable on the detail of Car maintenance.

Can anyone offer a view on the position we should take with the garage? We are still “owed” a service, otherwise we wouldn’t be going back!
Thanks in advance,
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Fri 16 Mar 2018 13:05
MINI Countryman - 15k over oil service - engine problems? - S40 Man
How do you know they didn't change the oil? Anyway if they didn't it's gone. 28k mikes on the same oil, that can't have done it much good. Having said that lots of people here think 15k is too many.

Any idea what the light of for. If its anything electrical that's less likely to be oil related.
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Fri 16 Mar 2018 14:11
MINI Countryman - 15k over oil service - engine problems? - elekie&a/c doctor
A mini of this age will be on CBS. (Condition based service).So not all service items will need to be done at the same time.How many miles has this car now covered and has it had any previous oil change?The orange engine mil lamp is possibly a different issue.Also is this a petrol or Diesel engine?
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Fri 16 Mar 2018 14:40
MINI Countryman - 15k over oil service - engine problems? - skidpan

From memory of our Mini with the 5 year TLC the service plan it only gives you 2 services. The first is normally at 2 years or approx 18,000 miles and the 2nd at 4 years or 36,000 miles (which also incluses some extra items). Those times/milages can vary according to use, the dash tells you when they are actually due.

So if it did not get an oil change at 3 years that is not automatically wrong, it only needs one if the dash says so. But if the oil light has been on for 15,000 miles you have been very foolish.

Many people were stunned to find thier 5 year plan only included 2 services, they did not read the small prnt and assumed incorrectly they got 5. Not Mini's fault, theirs for being greedy.

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Sun 18 Mar 2018 14:37
MINI Countryman - 15k over oil service - engine problems? - John F

So if it did not get an oil change at 3 years that is not automatically wrong, it only needs one if the dash says so. But if the oil light has been on for 15,000 miles you have been very foolish.......

.......especially if it is one of those Brummy-built 'prince' engines with grotty cam chains notorious for wearing and then lengthening if not kept well lubricated.

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