Kwik fit use the excuse of it being a 'misdiagnosis', how can you diagnose a part a car doesn't have as being faulty?, surely the only way they could diagnose the air con as being faulty or broken would be if the car actually had it?. It would be a bit like someone being charged for a new wheel and tyre, due to them being 'broken' on a car which had a can of tyre sealer instead of a spare wheel.

Also, they seem to be trying to blame the supplier for not letting them know the car did not have air con. Some C1's have air con, some don't, so that really doesn't work as an excuse.

Of course the most damming fact is how easy it is to determine whether or not ANY car has air con, so it is utterly inexcusable for this to have happened at all. I'm nowhere near Brighton, but i hope any potential or existing customers make their feelings known!.

For the record, these are 2 C1's, 1st one one with air con, 2nd one without, check the close up pics of the centre console.

www.autotrader.co.uk/classified/advert/20171128163...1

www.autotrader.co.uk/classified/advert/20171111116...3

Not difficult is it?!

Edited by badbusdriver on 05/02/2018 at 16:54

My wife's best friend has no idea how or why to adjust her ventilation controls. Her car is frequently fogged up inside. Wife has shown her how to sort it using distribution and aircon but she can't seem to take it in, especially the use of aircon when she wants heat.

Ms Stowell, a student from Brighton...........

Today's lesson: do not use KF!

Edited by Doc on 06/02/2018 at 20:21