A bit off our usual topics, but my excuse is that it is travel related.
We are not currently (touch wood) affected by the above airlines flight cancellation, or the axing today of a potential further 400.000 bookings for some affected passengers...
Our flights will leave all being well for a few days in italy, and there are no shortages of reserve flights to book coming back, and anyway, we have time for a few extra days there...
As it happens we are in the timeframe where we could claim EU261 compensation for cancelled flights, and this would cover our losses, so no problem there then!!
But How on this Earth can a company alienate a goodly percentage of it's Pilots and Customers when They, the company have made such a massive mess up?
We can book elswhere for our alternative flights for the next 5 months, and How liable are we to risk booking again, when price is not the issue, but convenience from Stansted (local) is better for us.
I have just taken issue with a booking website for hotels, who were calling me and emailing me despite me asking them to stop.
I had two bookings for 2 and 4 nights respectively and cancelled them both and went elsewhere. I was given an apology afterwards but insisted I woud cancel. i was then offered a 5% discount and then 10%, but refused as my booking was within the time frame to cancel.
There are makes of cars i will no longer purchase in future, because of poor service.
Has every service industry in the country gone to the dogs?
Rant Over 9for now)
ORB
Edited by oldroverboy. on 27/09/2017 at 17:11
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