I started in a Vauxhall dealership back in 1980, and was there when cars first had engine management systems with self diagnosis in their masses. Back then independents could survive, and did so by blagging their way day to day. Not really knowing anything, but finding their way as cars came out of warranty. Older cars kept them in business. Now though with technology advancing all the time you can't get by without proper knowledge, and you can't do a proper job on a modern car unless you know and understand what you're doing. It isn't about just having the right equipment either. It's about having access to manufacturer support, technical information, training and updates. This are all things independents don't have. Like it or not the days of small independent garages are numbered.
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