Hi All,
This is my first post. This is to do with AA Warranty which I think people should be aware of.I bought my car from Cargiant who sold me this 3 Gold Cover Warranty for £700.
My BMW 5 Series now has a few issues ,clutch & flywheel needs to be replaced as well as the Rear brake pad & Disc.
However when notifying Cargiant ,they didnt take an interest and just told me to speak directly to my Warranty company.
Anyway I finally get through to AA Warranty and they have told me they will send one of their engineers to inspect the car before it has any work done to it.The garage is quoting £100 plus.
Much to my surprise AA have stated they won't pay for brake pads,any wear & tear and only pay labour up to £40 an hour .They are yet to confirm if the clutch /flywheel will be covered also. They are yet to send their engineers out so as you can imagine im without a car.Courtesy car isn't covered at level of warranty I purchased I was told.You'd think Gold would be the highest standard.
I was under the impression that the car warranty covers me for the cost of any mechanical and electrical repairs that are needed on my car, including parts and labour.
My associate who also has a BMW(1 series) had his timing chain sorted.He didn't have to pay for the warranty,it came free with the company Lookers.co.uk.They also went to a main dealer,(BMW) and covered all his costs and provided a BMW 3 Series as a courtesy car.
Is it me or am I being ripped off by AA Warranty?Is there anything I can do about my predicament.Ive heard about warranty companies trying to wiggle themselves out of paying.
Cargiant don't seem interested even though they were pressuring me at the time to buy this warranty!
I think its poor showing to missell me a warranty which doesn’t seem to cover a great deal and won't let me use main dealers such as BMW themselves.
Has anyone had similar issues and had any solutions?
I would appreciate any comments or suggestions.
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