yes thankfully paid deposit on credit card - but I'm not sure that's any use as the total purchase is over £30k

Interesting note on HJ's reviews above.

''8-2-2017: Report that new Mercedes Benz GLC customers are being asked to sign a waiver (see www.mercedescrabbing.org) It includes such working as " I understand and agree that I have been fully informed by my Retailer that my car registration: [left blank] may experience a characteristic known as “tyre skipping”. Tyre skipping means that , at low speeds, and under certain steering conditions, the car may experience slight juddering. I acknowledge that this is a characteristic of the car and is not an issue which will comprise safety. I understand that, in certain weather conditions, such as colder temperatures, the characteristics may become more prominent. My Retailer has fully explained this characteristic to me."

Sounds like the get out, if you need one.

A note above that mentions MB garage suggests having winter tyres below +7', what a load of eyewash, are you supposed to swap tyres on a daily basis between October and April.

Presumably this is a problem in the transmission, a vibration like that being transmitted through the car isn't going to lead to a long trouble free life.

How you play this i don't know, but hope it works out for you.

The court now likes litigants to tick a few boxes failing which they may be treated less sympathetically. That includes trying to resolve disputes by alternative means.

goo.gl/DYXD7J (Citizen's Advice)

The first port of call should be the dealer, who might think it better to allow you to cancel as they haven't actually sold the car yet and they can still avoid a full blown dispute.

Cancel anyway. If they won't give you the deposit back, start with the Motor Ombudsman. If the dealer follows the example of the one that refused to submit to the Ombudsman's decision (presumably after dialogue with MB) then I can't see the court having very much time for it (the dealer).

Edited by Manatee on 17/02/2017 at 21:55

Edited by abbey17 on 18/02/2017 at 15:05

Indeed a good result and many thanks for updating the thread.

Walk, buy something else in future.

I flew BAOC in 1971 - 11 hour flight, took 2 days & arrived at wrong airport. When working I flew 2/3 times per month for 30 years - avoided BA unless they were the only airline,

1989 Peugeot - leaking rear screen, fixed on brand new car BUT they would not replace the soiled/smelly rear seat - cleaned it but is was marked - never bought anothe Pug.

New car in 2012, went to 3 franchises, "best Price" for the car spec - brand new - bought from an outlet - 2 days later a call from another - I told them I had bought from a Glasgow dealer - "we could have beaten the price" - I said you got the same opportunity earlier in the week & you padded it - you cannot complain now. Car has been 100%.

Today I found out my electrcity supplier misled me on Monday to the tune of £130 / year. Spoke to them, complained bitterly - In 5 minutes I changed to SSE who were £125 less per year. My current supplier will never get business again even if they were the cheapest.

all depends on your terms and condiotions, but very unlikely they will let you go without a hefty penalty (even if they could).

Not called main st--lers for nothing,

all depends on your terms and condiotions, but very unlikely they will let you go without a hefty penalty (even if they could).

Not called main st--lers for nothing,

And do, please, expand on your reply kind sir. Had you had the brains to read what has been written rather than interject and spout off with some senseless observation, based on absolutely nothing (as you always persist in doing|), you might have seen that the issue was satisfactorily resolved months ago. And you were wrong... there was no "hefty penalty".

I have yet to see a contribution from your goodself that is either helpful, interesting, amusing or accurate.

But if it keeps you amused then so be it. The problem comes when a reader seeking advice sees your replies and, inadvertantly, takes notice of them.

A litle knowledge is reckoned to be dangerous ... in your case, no knowledge is worse.