Just had my handbrake cables replaced. It was a job that I considered doing myself, but we live on a steep hill so getting underneath the car for any length of time is decidedly ropey. Time maybe to put that driveway in.
Got the car back, eventually (because the job was meant to be done yesterday but only the rear cables turned up from the supplier so it had to be rescheduled for today), took it home and found that the plastic handbrake cover was sitting loose on the console, the lugs underneath the cover having been broken clean off when it was removed by what must have been brute force. Called the garage and right enough the guy apologised and said he would get a replacement.
This comes not long after my son had his Fiesta serviced at a local Ford dealer and they managed somehow to crack the air filter box. He only found out when he noticed the change of engine note and looked under the bonnet, but somebody at the garage obviously knew they'd done it, neglecting to do the right thing and cough to the offence.
Just prompts one question. Why are some garages so cavalier with the integrity of their customers' cars? Don't they want our repeat business? Anyone else had similar problems?
Edited by argybargy on 27/09/2016 at 20:02
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