I suspect £220 is a bargain price for a new timing belt kit including water pump fitted.

Judging by the reports usually seen here where aftermarket warranties are usually only fit for use in the smallest room in your house, you arn't doing too bad.

My only concern would be the make of the parts being used, and i'd rather have a main dealer or VW specialist doing the job for my peace of mind (i have no doubt the labour rates and type of garage were covered in the small print of the warranty you purchased), but the cost to you i think it's reasonable, sounds like they are covering roughly the cost of the pump and half the labour.

As for Car Giant, they have IMHO behaved impeccably, they sold you a warranty which does, to me at least, offer some reasonable cover.

Edited by gordonbennet on 24/04/2016 at 08:30

The Passat was not a new car when bought.

Great that you were able to get a few things done by Car Giant out of sensible goodwill-but as others have said-it's back to the same old story here of what a guarantee covers and what it DON'T.

Over and above servicing( which in reality is only a good check round, oils, top ups etc )any owner of any car over three years old MUST budget for consumables like brakes,tyres, exhaust, cambelts, water pumps, bulbs windscreen wipers, all MOT advisables....I could go on.

The good news-1- i reckon now you have sorted these Passat probs -you should have trouble free motoring for a year. After this- you will hopefully have your annual service and MOT done -and you will have built up a moderate budget to cover the bill!

Good news 2-I bet all this analyses out as being cheaper than your buying a new Passat in the first place.

Cheers!