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Volkswagen Golf GTE - Dealership not accepting rejection - Maeag

Bought a PHEV from VW main dealer on the 8th, car had been on charge since the Saturday but despite it being Monday had not charged at all which I was notified of after signing all the paperwork.
Dealer has admitted all of the above by email.

Took the car home (250miles)to discover it hadn't charged because it was broken, took to the local dealership who had no joy fixing it. I emailed the dealership declaring my rejection which they verbally accepted, car was fixed another day or two after verbally accepting my rejection and now it is fixed they are refusing to accept rejection of the car.

How do I go above their head under the short term right to reject laws? Car was broken prior to collection which they admit and car was rejection before repair.

Volkswagen Golf GTE - Dealership not accepting rejection - focussed

So they got you to sign the paperwork and then admitted the car was faulty.

I would have thought that that is verging on deception or fraud.

Complain to trading standards asap.

Volkswagen Golf GTE - Dealership not accepting rejection - Simon
If its been fixed, where's the problem?
Volkswagen Golf GTE - Dealership not accepting rejection - Cyd

Make sure all communication from now on is in writing.

Download and activate an app called ACR (Another Call Recorder) on to your phone in case they call you.

Go and see a soliitor

Volkswagen Golf GTE - Dealership not accepting rejection - expertad

Sounds like you need a new charging unit.A friend works at VW and they have changed 10 chargers out of 10 GTE's sold.