When timing chains go, they go. Instantly.
There may be a bit of good news though. VAG have had a number of problems with timing chains. Basically, the place that was stamping the chains out for them wasn't doing it to the correct quality of work. As such, if you've got full VAG service history, then you may well have a good chance of a significant cut in the cost of getting this work done.
Do research this evening, and then go in and push as hard as you can. To the service manager. Also contact VW GB. The last thing VAG want right now is even more bad publicity.
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