Citroen C4 Picasso (2013 – 2018) Review
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Citroen C4 Picasso (2013 – 2018) At A Glance
Five individual seats. Impressive ride comfort. Large boot. 1.2-litre 130PS engine with auto is a fine choice.
Clunky manual gearchange. Automated manual transmission can be jerky. Some poor quality trim.
Good looking and with a sprinkle of quirkiness, the Citroen C4 Picasso works well as a practical alternative to the usual hatch or SUV picks. The engine range is decent, but there are only five seats in this form and the build quality trails the likes of the Toyota Verso or extremely solid Volkswagen Touran. Read on for our full Citroen C4 Picasso review.
Citroen was, and to some extent remains, one of the champions of the MPV. The Citroen Xsara Picasso started it all in 2000 and soldiered on for what seemed forever (until 2010 amazingly).
But a lot changed in those 10 years as Citroen shook off its ‘value’ tag. The likes of the DS3 helped and so did the Citroen Xsara Picasso’s replacement, the Citroen C4 Picasso. This allowed the new Citroen C4 Picasso to take on the likes of the Ford C-MAX, Toyota Verso and Volkswagen Touran in ways the old Xsara model could never have hoped to.
The Citroen C4 Picasso certainly got the styling right, especially from the front with its smooth look and slim LED daytime running lights giving it a cutting-edge appearance. It’s very different from other MPV designs, yet is unmistakably a Citroen with an added premium feel.
What’s most important for an MPV is practicality and space. Citroen C4 Picassos have always had three separate full-sized sliding and folding rear seats, each fitted with Isofix tethers.
When it comes to family-focused people carriers, Citroen has long been a top contender. The Citroen C4 Picasso was good enough to help the company rid itself of the budget reputation it once had, with big leaps forward in quality and design.
Yet it kept the elements of practicality, space and user-friendliness that have attracted so many buyers before. It looks a real winner as a family MPV even now as a used buy.
Reviews for Citroen C4 Picasso (2013 – 2018)'s top 3 rivals
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Citroen C4 Picasso (2013 – 2018) handling and engines
- Engines range from 1.2 Puretech 110 to 2.0 BlueHDi 150
- Readers report Real MPG to be between 22–66 mpg
Citroen C4 Picasso (2013 – 2018): Handling and ride quality
So the Citroen C4 Picasso is very practical, but what’s it like to drive? The first thing you notice is how comfortable it is. The ride is mightily impressive and there’s little wind or road noise on the motorway, so it’s very relaxing on long journeys, helped by supportive seats.
In town, the clever thin windscreen pillar design makes pulling out of junctions safer, and the light steering and tight turning circle ensure it’s easy to park.
The steering itself feels quite artificial, but it’s responsive and the Citroen C4 Picasso certainly handles well, with plenty of composure in corners and surprising amounts of grip.
It has good body control that makes it much better to drive than you would credit for an MPV of this generation, although it’s not as nifty on its toes as the Ford C-MAX.
However, some body lean in corners soon curtails any thoughts of enthusiastic driving.
Citroen C4 Picasso (2013 – 2018): Engines
The 1.6-litre HDI turbodiesel is the mainstay of the Citroen C4 Picasso line-up and the most commonly found on used forecourts. It pulls cleanly from low revs and is refined at all speeds, although it’s not the swiftest powerplant you could wish for.
Stick with the six-speed manual gearbox and it’s a sound bet, while the automated manual transmission takes some getting used to and still has jerky changes even when you have acclimatised.
There’s also a 2.0 turbodiesel for those who routinely cart the whole family about, and it is a decent workhorse.
Petrols are taken care of with the 1.6-litre unit and the 1.2 PureTech introduced from 2015. If you don’t need the extra lug of the bigger engine, we’d stick with the sweeter 1.2, which is also more economical.
Citroen C4 Picasso (2013 – 2018): Safety
Citroen was rightly proud of its Citreon 4 Picasso scoring a five-star rating in Euro NCAP crash tests at the time of the car’s launch in 2013.
That ranking has now expired due to updated testing methods, but the Citroen 4 Picasso is still a good place to transport your family.
It comes with front, side and curtain airbags, and scored well for child occupant safety in the Euro NCAP assessment. However, there’s none of the latest features, such as lane assist or autonomous emergency braking.
Citroen C4 Picasso (2013 – 2018): Towing
With an unbraked trailer, the Citroen C4 Picasso can pull 645kg, although some models can manage more, so you need to check the specification carefully. The same applies to braked trailers, with maximum tow weights varying between 1400 and 1700kg.
| Engine | MPG | 0-62 | CO2 |
|---|---|---|---|
| 1.2 Puretech 110 | 55 mpg | 11.1 s | 115 g/km |
| 1.2 Puretech 130 | 57 mpg | 10.1 s | 115–116 g/km |
| 1.2 Puretech 130 EAT6 | 55 mpg | 10.1 s | 115 g/km |
| 1.6 BlueHDi | 57–74 mpg | 12.6–14.3 s | 99–115 g/km |
| 1.6 BlueHDi 100 | 74 mpg | 12.7–14.3 s | 99 g/km |
| 1.6 BlueHDi 120 | 74 mpg | 11.3–12.6 s | 100 g/km |
| 1.6 BlueHDi 120 EAT6 | 72–74 mpg | 11.2 s | 100–101 g/km |
| 1.6 e-HDi 115 | 71 mpg | 11.8 s | 105 g/km |
| 1.6 e-HDi 115 ETG6 | 72–74 mpg | 12.5 s | 100–101 g/km |
| 1.6 e-HDi 90 ETG6 | 74 mpg | 13.7 s | 98 g/km |
| 1.6 HDi 90 | 67 mpg | 12.9 s | 110 g/km |
| 1.6 THP | 46–48 mpg | 9.0 s | 137–140 g/km |
| 1.6 THP 165 EAT6 | 46–57 mpg | 8.4–10.1 s | 130–134 g/km |
| 1.6 VTi | 45 mpg | 12.3 s | 145 g/km |
| 2.0 BlueHDi | 66–69 mpg | 9.7 s | 110–113 g/km |
| 2.0 BlueHDi 150 | 66–69 mpg | 9.7 s | 107 g/km |
| 2.0 BlueHDi 150 EAT6 | 64–66 mpg | 10.1 s | 112 g/km |
| 2.0 BlueHDi Automatic | 64–66 mpg | 10.2 s | 117 g/km |
Real MPG average for the Citroen C4 Picasso (2013 – 2018)
Real MPG was created following thousands of readers telling us that their cars could not match the official figures.
Real MPG gives real world data from drivers like you to show how much fuel a vehicle really uses.
Average performance
69%
Real MPG
22–66 mpg
MPGs submitted
324
Citroen C4 Picasso (2013 – 2018) interior
- Boot space is 537–1851 litres
- Euro NCAP rating of five stars
| Dimensions | |
|---|---|
| Length | 4428–4597 mm |
| Width | 1826–2117 mm |
| Height | 1610–1656 mm |
| Wheelbase | 2785–2840 mm |
Citroen C4 Picasso (2013 – 2018): Practicality
The first thing you notice when climbing into the Citroen C4 Picasso is how light it is inside, helped by more than five square metres of glass, including a large glass roof and a panoramic windscreen.
We’re not huge fans of the latter; if it’s sunny then you just get dazzled, but you can at least slide the sun shades forward.
It’s great in the back with plenty of legroom, and there’s good headroom too. It feels more spacious than the Ford C-MAX, and the seats can be slid forward or back, as well as tilt, which is a nice touch.
All four doors open wide, which makes getting in and out – or fitting child seats – much easier than in a conventional hatchback.
As you’d expect, the boot is large with 537 litres of capacity, plus the seats fold flat too, although there’s no one-handle system for dropping them as in other MPVs.
You have to pull two levers on the seat, and there’s no way of folding them from the boot. Under the load floor, you’ll find a full size spare wheel.
There’s also plenty of useful storage areas, including a huge compartment between the front seats, clever boxes under the floor in the back and trays under the front seats.
Best is the area in the centre dashboard which is like a little media centre with a USB port, an aux-in and a plug socket. It’s an ideal place for keeping phones and the like safe.
Citroen C4 Picasso (2013 – 2018): Quality and finish
This is the one area where the Citroen C4 Picasso trails its key rivals. While the overall fit is generally decent, a lot of the plastics don’t have the same heft or dense quality found in a Volkswagen Touran, which may be worth thinking about if you are regularly going to be carrying boisterous children.
Citroen C4 Picasso (2013 – 2018): Infotainment
At launch, Citroen heavily promoted the technology in the Citroen C4 Picasso – mainly its then-new media interface. This includes not one, but two colour screens.
There’s a seven-inch touchscreen lower down, in a nice gloss black surround, that controls all the main functions like air-con, stereo and the sat nav (if fitted).
Perched above in the dash is a huge 12-inch widescreen that displays the speedo and rev counter (there are no conventional dials). It can be configured to show other information such as trip data or navigation.
The system is certainly easy to get to grips with thanks to clear icons either side of the screen, but it can be a little fiddly to use. For instance, if you just want to turn the air-con up or down, you have to go to the relevant screen rather than simply pressing a button or turning a dial.
Citroen C4 Picasso (2013 – 2018) value for money
Citroen C4 Picasso (2013 – 2018): Prices
Around £5000 is where the starting pistol is fired for an early Citroen C4 Picasso of this generation.
At that price, you’ll be looking at a car with around 85,000 miles on the clock and in a lower trim level such as VTR. However, it should also have a good service record for this money.
A late model from 2018, with the excellent 1.6 HDi turbodiesel and manual gearbox and 40,000 miles, will come in at around £15,000.
That sort of money will also bag you the 1.2 PureTech petrol engine with the automated manual gearbox.
Citroen C4 Picasso (2013 – 2018): Running Costs
If low running costs are your prime concern when choosing the Citroen C4 Picasso, then the 1.6 Blue HDi 120 turbodiesel with automatic gearbox and Stop-Start tech is the model to seek out.
It offers combined economy claimed at 74.3mpg when the car was launched. Our Real MPG figures show this is closer to 50mpg in mixed driving, but it’s definitely a frugal combination.
For those who want a petrol engine in their Citroen C4 Picasso, the 1.2 PureTech was rated at 55.4mpg, and easily returns mid-40s in daily use.
The diesels can offer carbon dioxide emissions as low as 100g/km, while the petrols also impress with the 1.2 PureTech’s 100g/km. This means most Citroen C4 Picassos will be able to enter low emissions zones without any additional payment needed.
Servicing and insuring a Citroen C4 Picasso will be low-cost compared to many SUVs, so expect to may the same as you would for a small hatch with an equivalent engine.
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When the range was launched in 2013, it started with the Citroen C4 Picasso VTR trim. It came with 16-inch alloy wheels, LED daytime running lights, a panoramic windscreen and cruise control.
There was also air-conditioning inside, along with a seven-inch screen to control ventilation and other key functions, plus a digital dash display. The stereo came with an aux-in socket, and you could also use Bluetooth to connect devices to the car.
The Citroen C4 Picasso VTR+ added rear parking sensors, heated door mirrors and automatic headlights and wipers. Buyers also benefited from a fold flat passenger seat, armrests for the front two seats, a drawer under the passenger seat, rear tray tables and DAB radio.
Citroen C4 Picasso Exclusive trim came with LED front indicators, foglights with cornering function, reversing camera, keyless entry and ignition and 17-inch alloys.
There was also a 12-inch panoramic dash display, leather steering wheel cover, sat-nav and Kids Pack, with retractable sun blinds for the back doors and an additional rear view mirror for those in the front to keep an eye on those in the back.
Top of the line was the Citroen C4 Picasso Exclusive+ with adaptive cruise control with collision alert, blind spot monitoring, 18-inch alloy wheels and a panoramic sunroof.
This model also enjoyed LED rear lights, aluminium front and back scuff protectors, a driver’s seat massage function and an integrated scented air freshener.
When Citroen updated the model in mid-2016, the line-up changed to the Citroen C4 Picasso Touch, the Citroen C4 Picasso Feel, and the Citroen C4 Picasso Flair.
Touch was broadly equivalent to VTR+ and Feel mimicked Exclusive, while Flair was on a par with Exclusive+.
| Dimensions | |
|---|---|
| Length | 4428–4597 mm |
| Width | 1826–2117 mm |
| Height | 1610–1656 mm |
| Wheelbase | 2785–2840 mm |
| Miscellaneous | |
|---|---|
| Kerb Weight | 1252–1435 kg |
| Boot Space | 537–1851 L |
| Warranty | 3 years / 60000 miles |
| Servicing | 12500–20000 miles |
| Spare Wheel | |||
|---|---|---|---|
| Standard | Compressor with tyre repair kit | ||
| Alternative | Space-saving spare wheel | ||
| Costs | |
|---|---|
| List Price | £17,760–£29,190 |
| Insurance Groups | 14–25 |
| Road Tax Bands | A–F |
| Official MPG | 44.8–74.3 mpg |
| Euro NCAP Safety Ratings | |
|---|---|
| Adult | - |
| Child | - |
| Pedestrian | - |
| Overall | 5 |
On sale until July 2019
On sale until June 2016
On sale until April 2015
| MPV | |||
|---|---|---|---|
| Version | List Price | MPG | 0-62 |
| Exclusive e-HDi 115 5dr | £21,810 | 70.6 mpg | 11.8 s |
| Exclusive Plus e-HDi 115 5dr | £24,210 | 70.6 mpg | 11.8 s |
| Selection e-HDi 115 5dr | £20,935 | 70.6 mpg | 11.8 s |
| VTR HDi 90 5dr | £18,450 | 67.3 mpg | 12.9 s |
| VTR VTi 120 5dr | £17,760 | 44.8 mpg | 12.3 s |
| VTR+ e-HDi 115 5dr | £20,510 | 70.6 mpg | 11.8 s |
| VTR+ e-HDi 90 ETG6 5dr Auto | £20,410 | 74.3 mpg | 13.7 s |
| VTR+ HDi 90 5dr | £19,710 | 67.3 mpg | 12.9 s |
| VTR+ VTi 120 5dr | £19,020 | 44.8 mpg | 12.3 s |
On sale until December 2014
| MPV | |||
|---|---|---|---|
| Version | List Price | MPG | 0-62 |
| Exclusive THP 155 5dr | £21,320 | 47.9 mpg | 9.0 s |
| Exclusive+ THP 155 5dr | £23,720 | 46.3 mpg | 9.0 s |
Model History
- July 2013: UK prices and specs announced
- September 2013: Third generation Citroen Picasso goes on sale
- September 2015
- August 2016
- September 2016
July 2013
UK prices and specs announced
The New C4 Picasso is available in a range of eight body colours and all versions are fitted with alloy wheels as standard, with a range of original designs from 16 to 18 inches.
The brand new, standard specification, 7 inch Touch Drive interface controls all the vehicle settings and in-car functions such as the dual-zone air conditioning, satellite navigation, Bluetooth connectivity and DAB digital radio.
The panoramic 12 inch screen enhances the driving experience still further and can be configured to display a range of additional driving information such as the cruise control and speed-limiter settings. There’s even the option of changing the theme and uploading a personal photograph as a backdrop.
Available as an option on all versions, New C4 Picasso can provide users with access to Citroën’s Multicity Connect, a portal of connected applications, controlled from the 7 inch touchpad. The system lets users find the nearest service station, a hotel or restaurant, get weather updates or traffic information.
| VERSION | CO 2 EMISSIONS | MRR OTR PRICE |
| VTi 120 manual VTR | 145 | £17,500 |
| HDi 90 manual VTR | 109 | £18,195 |
| VTi 120 manual VTR+ | 145 | £18,760 |
| HDi 90 manual VTR+ | 109 | £19,455 |
| e-HDi 90 ETG6 VTR+ | 98 | £20,155 |
| e-HDi 115 manual 6-speed VTR+ | 105 | £20,255 |
| e-HDi 115 ETG6 VTR+ | 104 | £20,755 |
| THP 155 manual 6-speed Exclusive | 139 | £21,060 |
| e-HDi 115 manual 6-speed Exclusive | 105 | £21,555 |
| e-HDi 115 ETG6 Exclusive | 105 | £22,055 |
| THP 155 manual 6-speed Exclusive+ | 142 | £23,460 |
| e-HDi 115 manual 6-speed Exclusive+ | 105 | £23,955 |
| e-HDi 115 ETG6 Exclusive+ | 105 | £24,455 |
September 2013
Third generation Citroen Picasso goes on sale
Built on PSA Group's new Efficient Modular Platform (EMP2), and offering a weight reduction of up to 140kg per model. Wider and shorter that the previous model without the pendulous front overhang.
4,438 mm long x 1,826 mm wide (2,117mm with mirrors) x 1,625mm high on 2,785mm wheelbase.
The interior features some clever new tricks, such as a fold-forward front passenger seat back that extends load area to an impressive 2.5m - a boon for DIY enthusiasts - while the three individual rear seats also feature full front-rear adjustment, so the passenger-to-luggage ratio can be varied according to need. Each of these three individual seats is fitted with Isofix tethers.
In front of the driver is a full-digital dual screen driving interface – with 7-inch touchpad and 12-inch panoramic HD screen, 360 VISION; Park Assist for convenient manoeuvring and parking; and active cruise control, active seatbelts and automatic high-beam operation. Power is from a range of new or heavily-revised HDIs - all of which are cleaner and more economical.
Entry-level is 90PS 1.4-litre and it is joined by a pair of 1.6-litres in two states of tune: 115PS (104g/km and 70mpg combined) and 150PS (110g/km). The e-HDI 90 is said to achieve 98g/km and 74mpg in clutchless six-speed manual form, making it the market sector's most efficient diesel.
The range's high-efficiency models will be - rather unoriginally - called 'Blue', and will add a new SCR (Selective Catalytic Reduction) exhaust system. But the Blue does meet Euro 6 standards.
September 2015
Now availaibe with 1.2 litre Puretech 130PS (230Nm) 3-cylinder engine.
August 2016
Revised Citroen C4 Picasso and C4 Grand Picasso announced, on sale from September 1, 2016 at prices from £19,635 for the C4 Picasso and £21,935 for the Grand C4 Picasso.
Cosmetic changes include a redesigned front bumper and 3D-effect tail lights, along with new colour options and alloy wheel designs. Interior revisions include new upholstery finishes and a more responsive touchscreen system, featuring MirrorLink and Apple CarPlay connectivity.
Safety tech including adaptive cruise control, blind sport warning and active lane departure warning are available in driver assistance packs, plus optional convenience technologies like a hands-free electric tailgate.
Engine range is 1.2 litre PureTech turbocharged petrol engines with power outputs of either 110PS or 130PS, along with 1.6 and 2.0 litre BlueHDI diesels producing 100PS, 120PS or 150PS. Six-speed manual or six-speed automatic transmissions are offered and emissions range from 99g/km to 116g/km. BlueHDIs require AdBlue.
September 2016
Citroen C4 Picasso 1.2 PureTech 130 petrol with EAT 6 torque converter automatic transmission now arriving at Citroen dealers.
What to watch out for
Power steering failure on 6 week old new model Citroen C4 Picasso. Dealer unable to repair after a further 6 weeks. Next day Citroen agreed to replace the car.
18-04-2015:Repeated electrical problems reported on Citroen C4 Grand Picasso from new. Car delivered 12-3-2015. On 16-3-2015 the car's warning lights showed faults with ESP, ABS, Auto Gears, Passenger Airbag, Tyre pressure monitor, Hill start and Parking brake. Faults then mysteriously disappeared. A few days later they re appeared, then went again, then 2 of them appeared. AA came to check, but found no faults. Several days later faults occured again and electric parking brake automatically applied twice at speed. Then suffered gearchange faults. AA came to transport the car to the supplying dealer and this time all the fault warnings came up and were seen by the AA. Car taken back to supplying dealer for 2 weeks. No faults found.
16-08-2016:Auxiliaries belt snapped on C4 Picasso at 2 years old and 12,000 miles.
21-11-2016:Report of problems with April 2014 Citroen Grand C4 Picasso 1.6 THP 155 manual. Engine warning light came on in April 2016. Faukt was a failed coil pack. Then in November 2016, at 37,000 miles, engine warning light cvame on again. Two faults were fuel tank sender pump and carbon deposits on the inlet valves (THP 155 is direct injected). Prior to this engine had been idling roughly on start up. Owner had been using a mix of 'premium' 95Ron petrols. Advised to switch to Shell V-Power 99Ron. (This follows: 19-6-2016: Report of 1.6THP 156 petrol engine of 2011 Peugeot 5008 (same engine) going lumpy at 54,000 miles after a lot of short local stop/start school runs. Dealer updated software on recall, found misfire on no 1 cylinder, proposed Terraclean at £600. Car then started running better on long runs, so suggested switch to Shell V-Power or BP Ultimate might clean it up.)
16-01-2017:Report of n/s front wheelarch liner of Grand Picasso repeatedly detaching itself in heavy rain.
01-03-2017:Report of fault coming up twice on 2015 Citroen C4 Grand Picasso diesel. RAC cleared fault code both times. Dealer unwilling to replace injector as fault not currently showing. Possibly due to the diesel being used. Recommended a swap to Shell V-Power Nitro Plus.
01-03-2017:Report of new (B78) 2016 Citroen C4 Picasso Airdream Exclusive 1.6 e-HDi manual, bought September 2016, breaking down in mid November with a manufacturing fault identified by the dealer but which they can't fix because the part is unavailable. The Motor Ombudsman ruled that it was acceptable for the owner to be supplied with a smaller C3 Picasso until his brand new car was finally repaired. Owner wants to reject the car, as he has every right to do under all relevant legislation and case law including The Consumer Rights Act 2015.
21-05-2017:Report of milometer of new Citroen C4 Picasso 1.2 Puretech 110, bought 13-3-2017, randomly changing from miles to kilometres. Dealer (Robins & Day that is owned by Peugeot) later admitted this was caused by a software problem and it would require a 2 hour reboot to cure.
23-08-2017:Report of problem with TA Traffic Announcements on radio of Citroen C4 Picasso Purtetech+ VTR bought new in July 2015. Car returned to dealer who removed the radio for details to be sent to Citroen for a remedy to be found. On the first service owner enquired if the repair was possible to be told its status had been upgraded in the system. On the second service in July 2017 the answer given was to make contact with customer service, which the owner did and the reply was that some units may not function correctly to which there is no solution. Owner lives in in West Sussex; local station is BBC RADIO SUSSEX, he has never received TA from them but receive BBC RADIO BERKS which is fifty miles away and random commercial stations around the country.
04-09-2017:Report of owner taking Citroen C4 Picasso in for an a/c regas to be told "it's the expensive gas" (R1234YF). While there, some TSB recall work was done and the whole job took 3 hours. Several weeks later the a/c failed again.
19-09-2017:Complaint of screen washer jets of 2016 Citroen Grand Picasso not spraying far enough up the screen. Owner has been told by the Citroen dealer that this is normal. The wipers are supposed to pick up the screenwash and distribute it over the screen.
22-02-2018:Report of driver's side windscreen wiper of Citroen C4 Picasso intermittently but repeatedly hitting the right hand side screen pillar. There is a variation of around 30mm in the point at which the wiper ends in the vertical position. Apparently each front wiper arm has a separate motor. Despite numerous attempts, the Citroen dealer has not been able to rectify the problem.
23-03-2018:Report of "in service" replacement of alternator belt tensioner pulley on 2015 Citroen C4 Picasso 1.6HDI at 22,500 miles. Though the tensioner was replaced under warranty the owner was asked to pay £55 for the belt itself. (If an alternator belt comes off, it can wrap itself around the unprotected lower timing belt pulley, causing the engine to self-destruct.)
05-05-2018:Report of top dashboard screen malfunction in new 2018 Citroen C4 Grand Picasso.
24-05-2018:Report of ex-rental 2016 Citroen C4 Picasso bought and first serviced at 17,000 miles in March 2017 suffering worn auxiliary belt when service for a 2nd time at 22,000 miles by non-franchised garage.
25-07-2018:Report of failure of clutch and dual mass flywheel of 2016 Citroen Picasso at 8,000 miles. Dealer quoted £1,536 and refused to allow owner to keep old clutch and DMF for independent inspection.
03-08-2018:Report of injector failure on 2013 Citroen C4 Picasso at 40,000 miles (presumed to be 1.6HDI). Lost power on motorway. Recovery company diagnosed injector failure. Citroen dealer has quoted £600+ for labour?
07-10-2018:Report of 2014 Citroen Grand Picasso recalled in May for replacement of clutch master cylinder. Subsequently, in September 2018, at 50,000 miles, the clutch slave cylinder failed, making it impossible to select any gears. The dealer told the owner that this would necessitate a new clutch and quoted £800.
18-10-2018:Report of a/c condenser of 2015 Citroen C4 Picasso 2.0 HDI cracking at 30,000 miles along one of the welded seams. Citroen replaced the condeser FoC but charged £350 for labour.
12-02-2019:Depending on the age of the car a 1.2 Puretech might be due a software update for the engine ecu. There's has been a software update campaign for the older Puretech 130s that Peugeot / Citroen main dealers will carry out when you take the car in for a service / other work.
19-02-2019:Report of failure of a fuel injector in a 2015 Citroen C4 Picasso 1.6 e-HDI. Cost to repair £500.
29-04-2019:Report of all four blistered alloy wheels on a January 2018 itroen C4 Grand Picasso replaced FoC under warranty.
01-05-2019:Report of 2015 Citroen C4 Picasso requiring an R1234YF aircon re-gas in July 2018. The gas has now leaked and a further re-gas with R1234YF is charged at £245, adding to Honeywell's profits.
02-05-2019:Report of history of problems with October 2015 Citroen C4 Picasso 1.6 E-HDI 115 Exclusive now at 33,000 miles. 7.10.16 City Motors Bristol – multiple rattles – partially rectified – no charge. Date unrecorded – City Motors Bristol – heavy/clunking gearbox – reported as normal for this model – no charge. 20.6.18 City Motors Bristol – Rubber buffer pad n/s tailgate – broke, fell out, replaced – also rattles from sunroof/headlining -no charge. 2.11.18 City Motors Bristol – Heated front seat not working (failed 27.10.18, 12 days outside of Warranty). Diagnoses to have further full diagnostic investigation at a cost of £193.70. Cost of initial diagnoses £57.00. 11.12.18 Ubley Motors, Ubley Parking brake fault occurred 30.11.18 fit new rear r.h.s.brake actuator – cost £253.56. 15.1.19 City Motors Bristol - Full diagnostic test for heated front seat – replacement heating diaphragm cost £144.53+VAT and Parking brake replace rear harness cost - £404.39+VAT. Citroen contributed £270.35+VAT towards the cost of seat and brake (33%). Total nett cost of this work £673.70. 11.4.19 City Motors – Clutch pedal not returning to engaged position – replaced Master Clutch Cylinder – cost £311.12. Citroen granted a 33% discount in partial recognition for the seat and brake problem but this is a reduced discount because owner had the car serviced outside of the franchised dealership even although all genuine parts and consumables were original. This car has cost over £1,600 in servicing and repairs in less than 3.5 years and 33,000 miles.
19-05-2019:Report of 2016 (out of warranty) Citroen C4 Picasso 1.2 Puretech 130 suffering engine fault. The engine management system detects the fault and responds by turning the engine off, even when driving down a dual carriageway. Reader writes, "The fault code from the engine management system is meaningless to anyone except Citroen, so it has to be fixed by a main dealer, who need to completely strip the engine and rebuild it – obviously a very expensive repair at main dealer prices. The local dealer has taken 3 weeks, wasted time, fobbed us off with promises that it will be another 2 days, another 2 days, etc, and so far done nothing useful." (By 24-5-2019 it had turned out that t here were 5 engine management faults. The main fault was caused by the cam belt shredding and the bits blocked up the oil system. They didn't say if that's happened to that sort of engine before. Citroen will supply a new timing belt + labour to fit, but the dealer is still charging £678 for diagnostics, stripping the engine down, work on a cam centring switch and to clean the valves.
11-06-2019:Final report of 19-5-2019: Citroen C4 Picasso 1.2 Puretech 130. Engine needed a replacement camshaft, cleaning of valves to remove carbon pitting, and a fresh timing belt. Citroen Goodwill amounted to 70%, plus one free subsequent service. Customer did have to pay the remaining £678.02 for removal of the pitting and the replacement camshaft. (May be related to 3-6-2019: Report of 2017/67 Citroen C4 1.2 Puretech 130 EAT6 auto being recalled for a "quality recall Software Download reference code GNK." SEE UNDER RECALLS.)
24-06-2019:Report of cracks at the top of the tailgate of a 2014 Citroen C4 Picasso both sides. Citroen agreed it was a manufacturing defect and will supply a new tailgate free of charge but will not cover the labour cost of fitting the replacement and nor will the supplying dealer.
28-08-2019:Report of 2016 Citroen C4 Picasso 1.2 Puretech 130 requiring two new replacement engines and yet a dash message of “engine fault” persists. When the warning comes up the engine feels sluggish.
18-09-2019:Report in Ask of faulty ECU, BCM, wiring loom in 2017 Citroen C4 Grand Picasso 1.2 Puretech 130 Manual. Now been with dealer for 5 weeks being repaired under warranty.
25-09-2019:Report of waterpump failure leading to timing belt coming off and destruction of engine of 2015/64 Citroen C4 Grand Picasso (presumed diesel) at 57,000 miles.
11-10-2019:Complaint that stop/start not functioning on 2017 Citroen C4 Picasso 1.2 PureTech 130. Recently Citroen dealer chenged the battery and stop/start will now function as long as no major electrical components are being used. If the A/C and climate control are switched off it works. If owner sets the ventilation fan above 5/8 of maximum, it stops working. This is the compromise between a regenerating alternator and a stop/start system. An engine-powered alternator uses 2-3mpg of fuel, whioch is a lot more than the stop/start system saves.
22-11-2019:Report of gradual failure of aitconditioning of 2015 Citroen C4 Picasso, eventually traced to a failed a/c condenser. Apparently there is a TSB about this, number A1CW010GQ. There seems to have been a problem of incompatibility between the new R1234YF low CFC refrigerant and the condensers. (See: 4-9-2017, 18-10-2018 and 1-5-2019.)
21-10-2022:Urea warning alarm on 2015 Citroen Picasso. Owner had to pay £1600 for a new urea tank, pump and injector.
