Ford C-MAX (2010 – 2019) Review
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Ford C-MAX (2010 – 2019) At A Glance
Neat styling. More practical than a Ford Focus. Fine blend of ride comfort, handling and driver enjoyment. High-quality interior.
Not quite as versatile inside as some rivals, and cabin refinement is only middling for the class.
If you love the way the Ford Focus drives but need a more practical, roomy car for the family, Ford came up with the perfect solution with the Ford C-MAX in 2010. While many buyers were switching to SUVs, not least Ford’s own Kuga, the Ford C-MAX provided a simple, effective mid-size MPV to those who valued ease of use above more aesthetic considerations. While not quite as versatile as seven-seat rivals such as the Volkswagen Touran or big-selling Vauxhall Zafira, the Ford C-MAX is adept on the road, and you can always choose the Ford Grand C-MAX if you need the extra pair of seats. Read on for our full Ford C-MAX review.
The original Ford C-MAX was a compact MPV with a good reputation for handling and build quality, but was left behind by the competition in certain areas, not least a lack of rear-seat flexibility and the fact it only had five seats. With similarly sized people carriers such as the Vauxhall Zafira and Volkswagen Touran offering seven seats as standard, the Ford C-MAX couldn’t compete.
However, the problem was addressed by the introduction of two new versions of the Ford C-MAX in 2010. There was the seven-seat Ford Grand C-MAX which was actually seen as the successor to the previous Ford C-MAX.
And then there was the Ford C-MAX, with the standard-five seat layout which appealed to buyers who wanted more space than a regular family hatchback but who didn’t want to sacrifice good handling. The same still holds true for the Ford C-MAX as a used buy.
The Ford C-MAX and Ford Focus of the same generation share a common chassis, so it’s no surprise that the compact MPV perfectly blends ride, handling and comfort.
The Ford C-MAX range started out with petrol engines that seemed quite small in capacity at the time, but which have become commonplace since.
These 1.0-litre units came with 100PS and 125PS, and the more powerful version is the one to aim for. Ford also offered a 1.6-litre petrol when the Ford C-MAX first arrived, but we’d recommend looking for the later 1.5-litre turbo petrol as it’s smoother and easier to live with.
Diesel power is taken care of by 1.5 and 2.0-litre engines with power varying from 105 to 150PS. Give the least powerful version a swerve, as it struggles with the size of the Ford C-MAX, but the rest are good and deliver emissions as low as 99g/km coupled to 74.3mpg claimed average economy.
Ford’s Powershift automated manual gearbox is not the most reliable, though, so it’s better to stick to the manual transmission unless you really must have an auto.
Looking for a second opinion? Why not read heycar's Ford C-Max review.
Reviews for Ford C-MAX (2010 – 2019)'s top 3 rivals
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Ford C-MAX (2010 – 2019) handling and engines
- Engines range from 1.0T EcoBoost 100 to 2.0 TDCi 163 PowerShift
- Readers report Real MPG to be between 28–62 mpg
Ford C-MAX (2010 – 2019): Handling and ride quality
The Ford C-MAX is a great all-rounder, and even more impressive when you remember that this is still a fairly tall MPV (at about 1.6 metres). It’s always composed, with plenty of front-end grip and good steering feel too, giving you plenty of confidence to push it into fast corners.
This is partly down to the clever Torque Vectoring Control set-up, which uses the car’s braking system to balance engine torque between the front two wheels.
The ride is slightly on the firm side, but still forgiving. However it’s crashy on the optional 18-inch wheels – they may look good, but they’re not worth the extra expense as the standard 17-inch wheels are far more comfortable.
There’s also very little noise on the move thanks to excellent sound insulation from the engine, although some there is wind disruption at higher speeds. Long motorway journeys can be stress-free, and it feels like a much larger car than it actually is in terms of refinement.
Ford C-MAX (2010 – 2019): Engines
Most people choose one of the diesels. The 1.6 TDCi delivers 115bhp, and despite its modest size, it’s pretty impressive, not least because VED is cheap thanks to CO2 emissions of just 119g/km. The average claimed economy is 61.4mpg.
It has plenty of torque available with 270Nm and an extra 15Nm on overboost (useful when overtaking). The 1.6 is also pretty quiet and refined, and makes a good long-distance engine.
But if you’re after a bit more in the way of performance – and regularly have a full load of passengers to carry – then the 2.0 TDCi will certainly tick the right boxes.
It has 140bhp plus 320Nm of torque, giving it a 0-62mph time of 9.6 seconds (with the standard positive-shifting six-speed manual gearbox). Where it really comes into its own, though, is acceleration from around 50mph to 70mph, where it’s very strong. This makes it ideal for motorway driving, and means you don’t have to change gear too often.
The petrol line-up includes the quiet 1.6-litre Ti-VCT, which is available in two states of tune – one with 105bhp and one with 125bhp, which are both more than adequate if you drive mainly in town and opt for the five-speed manual gearbox. The best petrol, though, is the 1.6-litre Ecoboost engine, with 150bhp.
Ford added 1.5-litre petrol and diesel engines from late 2015, and these offer a similar driving experience, but with improved performance and economy. They are also slightly more refined, but you’d be hard-pressed to notice this in daily driving.
The pick of the bunch from these later engines from a cost perspective is the 1.5-litre Econetic diesel. This has carbon dioxide emissions of just 99g/km and superb economy.
Ford C-MAX (2010 – 2019): Safety
When the Ford C-MAX was first tested by Euro NCAP, it scored an impressive full five stars. However, when it was re-tested in 2017, this dropped to a mediocre three-star rating, which was more to do with test procedures advancing than any drop in the Ford’s safety ability.
All Ford C-MAX models have six airbags, ESP, anti-lock brakes, Isofix child seat mounts and a tyre pressure monitoring system. However, if you want lane departure warning and automatic emergency braking, you will have to seek out a car that had these fitted as part of options packs when it was new.
Ford C-MAX (2010 – 2019): Towing
Most Ford C-MAX models have an unbraked trailer-pulling maximum of 695kg, while with a braked trailer the majority of versions can haul up to 1200kg. However, there are some that can manage up to 1500kg with the latter, so be sure to check if this is a key decision for you.
| Engine | MPG | 0-62 | CO2 |
|---|---|---|---|
| 1.0 EcoBoost 100 | 55 mpg | 12.6 s | 117 g/km |
| 1.0 EcoBoost 125 | 55 mpg | 11.4 s | 117 g/km |
| 1.0T EcoBoost 100 | 50–50 mpg | 12.6 s | 117 g/km |
| 1.0T EcoBoost 125 | 49–50 mpg | 11.4 s | 117 g/km |
| 1.5 TDCi 105 ECOnetic | 74 mpg | 12.1 s | 99 g/km |
| 1.5 TDCi 120 | 59–60 mpg | 11.3 s | 105 g/km |
| 1.5 TDCi 120 Powershift | 57–60 mpg | 12.4 s | 115 g/km |
| 1.5T EcoBoost 150 Powershift | 37–37 mpg | 10.2 s | 174–176 g/km |
| 1.6 | 43 mpg | 11.5 s | 149 g/km |
| 1.6 105 | 44 mpg | 12.6 s | 149 g/km |
| 1.6 125 | 44 mpg | 11.5 s | 149 g/km |
| 1.6 EcoBoost 150 | 46 mpg | 9.4 s | 144 g/km |
| 1.6 EcoBoost 182 | 46 mpg | 8.5 s | 144 g/km |
| 1.6 TDCi 115 | 63 mpg | 11.3 s | 117 g/km |
| 2.0 TDCi 140 | 58 mpg | 9.6 s | 129 g/km |
| 2.0 TDCi 140 PowerShift | 51 mpg | 10.1 s | 144 g/km |
| 2.0 TDCi 150 | 64 mpg | 9.5 s | 114 g/km |
| 2.0 TDCi 150 Powershift | 59 mpg | 10.3 s | 124 g/km |
| 2.0 TDCi 163 | 58 mpg | 8.6 s | 129 g/km |
| 2.0 TDCi 163 PowerShift | 51 mpg | 9.3 s | 144 g/km |
Real MPG average for the Ford C-MAX (2010 – 2019)
Real MPG was created following thousands of readers telling us that their cars could not match the official figures.
Real MPG gives real world data from drivers like you to show how much fuel a vehicle really uses.
Average performance
80%
Real MPG
28–62 mpg
MPGs submitted
1084
Ford C-MAX (2010 – 2019) interior
- Boot space is 471–1723 litres
- Euro NCAP rating of five stars
| Dimensions | |
|---|---|
| Length | 4379–4380 mm |
| Width | 1858–2067 mm |
| Height | 1610–1626 mm |
| Wheelbase | 2648–2649 mm |
Ford C-MAX (2010 – 2019): Practicality
The Ford C-MAX has three individual 40/20/40 folding rear seats, plus there’s the clever Comfort System, which lets you fold away the centre seat, so the outer two can slide diagonally backwards to create a more spacious 2+2 layout.
It feels very roomy from both the front and back seats, and there’s also an optional ‘panoramic’ glass roof (which isn't actually panoramic, but does cover almost the entire roof area) that comes with an internal blind.
There’s plenty of space for those seated in the back, even with three six-footers side by side, and generous head and kneeroom.
Getting in and out is easy, too, thanks to low sills and high-placed seats, although there are small bolsters on the sides of the seats that impede this process slightly. It’s the same story in the front, while the raised driving position gives a good view out and is especially useful when parking or at tight junctions.
Storage is good and, in addition to large door pockets at the front, there’s a decent glovebox and cupholders next to the gear lever.
Titanium models have a bigger centre console unit which includes a storage box with a sliding armrest cover. When it comes to boot space, the Ford C-MAX is useful with 432 litres of capacity (that’s with the mini spare wheel rather than the tyre inflation kit).
Ford C-MAX (2010 – 2019): Quality and finish
Ford improved further on the original Ford C-MAX interior, which was well built, with this new model adding a more upmarket feel.
The first thing you notice once inside is the leather multifunction steering wheel, which not only looks sporty but is great to hold with neat thumb rests built into the thick rim. The instrument dials are good too, with blue backlighting and blue needles.
Rather than smooth lines, there’s quite an angular theme to the Ford C-MAX, and it works well, especially the chunky air vents and the door handles.
It’s more distinctive than the original Ford C-MAX, and everything feels very solid and strong where your hand comes into contact with the car.
Ford C-MAX (2010 – 2019): Infotainment
Impressively, the Ford C-MAX came with Bluetooth as standard while an optional package was available with Bluetooth audio streaming so that music stored on a mobile phone can be played wirelessly through the stereo system.
There’s also a USB port enabling music files on an iPod, MP3 player or memory stick (remember them?) to be played and controlled on the audio system.
The standard stereo system features DAB digital radio and is very easy to use, while Titanium models get a stylish Sony stereo.
Ford C-MAX (2010 – 2019) value for money
Ford C-MAX (2010 – 2019): Prices
With so many buyers determined to have an SUV, the MPV class is often ignored. The result is that prices are lower for a Ford C-MAX of the same age and mileage and condition than for a comparable SUV such as the Ford Kuga.
This is good news for canny buyers, as a 10-year old Ford C-MAX with 70,000 miles and the frugal petrol or diesel engines can be yours from £4000.
A five-year-old model with 30,000 miles under its wheels will come in at around the £11,000 mark.
Ford C-MAX (2010 – 2019): Running Costs
For those seeking the lowest possible running costs with the Ford C-MAX, the 1.5 TDCi Econetic diesel is the one to look for.
It emits just 99g/km of carbon dioxide emissions and returns a claimed 74.3mpg, although this was assessed under the previous economy testing regime. Looking at our Real MPG calculator, expect to see somewhere in the 50s in mixed driving use.
With the 1.0 Ecoboost 125PS petrol, you can reckon on 50mpg, and emissions are 117g/km with the manual gearbox. This will see you pay £35 per year for road tax at the time of writing.
Insurance for the Ford C-MAX isn’t going to be hard to bear, as it ranges from groups 10 to 27.
Servicing a Ford C-MAX should be no more costly than for a Ford Focus, but beware the Powershift automatic transmission, which can fail. A a rebuild will be a hefty £2500.
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The range started with the Ford C-MAX Zetec, which comes with 17-inch alloy wheels, heated mirrors and a Quickclear windscreen, plus a touchscreen infotainment set-up.
The Ford C-MAX Titanium model adds 18-inch wheels, keyless entry and start and cruise control.
Go for the Ford C-MAX Titanium X and you also enjoy Xenon headlights with washers, half-leather upholstery and the panoramic glass roof.
| Dimensions | |
|---|---|
| Length | 4379–4380 mm |
| Width | 1858–2067 mm |
| Height | 1610–1626 mm |
| Wheelbase | 2648–2649 mm |
| Miscellaneous | |
|---|---|
| Kerb Weight | 1374–1550 kg |
| Boot Space | 471–1723 L |
| Warranty | 3 years / 60000 miles |
| Servicing | 10000–18000 miles |
| Spare Wheel | |||
|---|---|---|---|
| Standard | Tyre-repair kit | ||
| Alternative | Space-saving spare wheel | ||
| Costs | |
|---|---|
| List Price | £17,655–£28,895 |
| Insurance Groups | 10–27 |
| Road Tax Bands | A–I |
| Official MPG | 36.7–74.3 mpg |
| Euro NCAP Safety Ratings | |
|---|---|
| Adult | - |
| Child | - |
| Pedestrian | - |
| Overall | 5 |
On sale until December 2022
On sale until June 2018
| Medium MPV | |||
|---|---|---|---|
| Version | List Price | MPG | 0-62 |
| 1.5TDCi 105 Zetec ECOnetic Start+Stop 5dr | £22,695 | 74.3 mpg | 12.1 s |
| 1.6 125ps Zetec 5dr | £20,595 | 44.1 mpg | 11.5 s |
| 2.0 TDCi 150ps Titanium Start+Stop 5dr | £25,795 | 64.2 mpg | 9.5 s |
| 2.0 TDCi 150ps Titanium X Start+Stop 5dr | £27,645 | 64.2 mpg | 9.5 s |
| 2.0TDCi 150 Titanium Powershift Start+Stop 5dr | £26,995 | 58.9 mpg | 10.3 s |
| 2.0TDCi 150 Titanium X Powershift Start+Stop 5dr | £28,895 | 58.9 mpg | 10.3 s |
On sale until October 2015
| MPV | |||
|---|---|---|---|
| Version | List Price | MPG | 0-62 |
| Titanium 1.0T EcoBoost 100 S5 S/S 5dr | £19,650 | 55.4 mpg | 12.6 s |
| Titanium 1.0T EcoBoost 125 S5 S/S 5dr | £20,150 | 55.4 mpg | 11.4 s |
| Titanium 1.6 TDCi 115 S5 5dr | £20,650 | 62.8 mpg | 11.3 s |
| Titanium 1.6T Ecoboost 150 S5 S/S 5dr | £20,855 | 45.6 mpg | 9.4 s |
| Titanium 2.0 TDCi 140 S5 5dr | £21,725 | 57.7 mpg | 9.6 s |
| Titanium 2.0 TDCi 140 S5 Powershift 5dr Auto | £23,105 | 51.4 mpg | 10.1 s |
| Titanium X 1.0T EcoBoost 125 S5 S/S 5dr | £22,150 | 55.4 mpg | 11.4 s |
| Titanium X 1.6 TDCi 115 S5 5dr | £22,650 | 62.8 mpg | 11.3 s |
| Titanium X 1.6T Ecoboost 182 S5 S/S 5dr | £23,605 | 45.6 mpg | 8.5 s |
| Titanium X 2.0 TDCi 163 S5 5dr | £24,225 | 57.7 mpg | 8.6 s |
| Titanium X 2.0 TDCi 163 S5 Powershift 5dr Auto | £25,605 | 51.4 mpg | 9.3 s |
| Zetec 1.0T EcoBoost 100 S5 S/S 5dr | £18,150 | 55.4 mpg | 12.6 s |
| Zetec 1.0T EcoBoost 125 S5 S/S 5dr | £18,650 | 55.4 mpg | 11.4 s |
| Zetec 1.6 105 S5 5dr | £17,655 | 44.1 mpg | 12.6 s |
| Zetec 1.6 TDCi 115 S5 5dr | £19,150 | 62.8 mpg | 11.3 s |
On sale until September 2012
| People Carrier | |||
|---|---|---|---|
| Version | List Price | MPG | 0-62 |
| Titanium 1.6 5dr | £19,665 | 42.8 mpg | 11.5 s |
Model History
- September 2009: New C-MAX unveiled
- October 2010
- October 2010: New Ford C-MAX goes on sale
- January 0001: Powertrain and Pricing Overview
- January 0001: DIMENSIONS AND WEIGHTS
- October 2011
- May 2013
- March 2014
- July 2014
- July 2016
September 2009
New C-MAX unveiled
For the first time, Ford's people carrier customers will have the choice of a five-seat C-MAX or the new seven-seat Grand C-MAX, which features twin sliding doors and innovative seat design to provide outstanding space and flexibility.
4,380mm long x 1,828mm (2,067 with mirrors) wide x 1,858mm high.
The all-new Ford C-MAX range, buit at Ford's Valencia plant in Spain, introduces a number of advanced new technologies including the availability of new and powerful, yet highly fuel-efficient, low-CO2 Ford EcoBoost petrol engines.The new C-MAX models are also the first products to be launched from Ford's new, global C-segment vehicle platform, and are previewed at Frankfurt in pre-production form prior to their European sales launch in late 2010.
The C-MAX and Grand C-MAX have been deliberately designed with two distinct characters.
The five-seat C-MAX departs from usual MAV thinking by adopting a sportier feel with a stylish passenger-car look. It features a coupé-like, sweeping roofline which falls off to the rear, yet still retains the traditional C-MAX virtues of roominess and practicality. Its window graphic follows the bold form of the Fiesta and Kuga, with a strong kick-up at the C-pillar. At the rear, the tailgate design has echoes of the larger S-MAX, with its sportier treatment of the rear window.
The seven-seat Grand C-MAX presents a more functional appearance which highlights the extra space and versatility provided by the car. With a longer wheelbase, the seven-seat model features a higher roofline and thinner pillars which emphasise the generous room and visibility on offer within the cabin. The twin sliding doors are neatly integrated, with the rail cleverly concealed by the undercut line on the shoulder of the vehicle. The large tailgate design ensures a low loading height, while the stylish intersection between the tail lamps and rear glass gives a family resemblance to the Galaxy, Ford's largest people mover.
Key design features include the taut, wing-like section of the upper instrument panel (IP), which reaches out to the sides of the interior. A dramatic bull horn shape sweeps down from the lower IP, emphasising the smooth flow from the IP into the centre console. The cockpit provides a commanding, raised driving position with high mounted gearshift and centre console.
The central control area builds on the much acclaimed layout in the new Fiesta, with lower series models using the same ergonomic control design, while high series vehicles use next generation Sony head units with a gloss black finish. Carefully designed storage areas are located throughout the cabin, including generous door pockets, a large glove box, and additional compartments and cupholders in the centre console.
The five-seat C-MAX retains the seating arrangement from the current model with three individual 40/20/40 folding seats, and the option of the Comfort system which allows the outer seats to slide diagonally backwards and inwards to create a spacious 2+2 layout.
The C-MAX range introduces a number of advanced new vehicle and powertrain technologies to the compact people carrier class to enhance comfort, safety and sustainability. In addition to upgraded versions of Fords highly acclaimed TDCi diesel engines, the new C-MAX line-up will also feature a choice of petrol engines, including Ford's 1.6-litre four-cylinder Ford EcoBoost engine, to be built at the company's Bridgend plant in Wales.
Ford's new global family of EcoBoost four-cylinder engines has been developed by Ford powertrain engineers based in the U.K. and is being progressively introduced to the European product range starting in 2010. EcoBoost combines turbocharging and direct injection technology to deliver fuel consumption and CO2 emissions reduced by up to 20 per cent compared to conventional larger displacement petrol engines with a similar power output.
Ford EcoBoost technology is more affordable than equivalent hybrid or diesel engine designs, and builds on existing petrol engine knowledge to provide customers with a way to improve fuel economy and emissions significantly without compromising driving performance.
The combination of direct fuel injection, advanced turbocharging, and variable valve timing creates a much more efficient combustion process. This enables Ford EcoBoost technology to deliver the strong low-end torque and responsive performance of a large capacity engine, but with the size, weight and fuel economy of a much smaller unit. The new C-MAX will also feature the option of Fords latest high efficiency PowerShift six-speed dual-clutch automatic transmission, which is proving an increasingly popular choice on the current model.
Among the new technologies are semi-automatic parallel parking, blind spot detection, seat belt warning lights for rear seat passengers, power-activated child locks and power operation for the tailgate. Fuel-efficient, low-CO2 powertrains for the C-MAX range include the new 1.6-litre Ford EcoBoost petrol engine and updated 1.6- and 2.0-litre Duratorq TDCi diesel engines.
October 2010
Ford’s Valencia Plant in Spain will build the company’s first hybrid models for European customers with two advanced technology derivatives of the all-new five-seat Ford C-MAX compact multi-activity model to be launched in 2013 – a full hybrid electric vehicle (HEV) and a plug-in hybrid electric vehicle (PHEV). The fifth vehicle will also be a next-generation hybrid-electric model and will be announced at a later time.
The upcoming new Ford C-MAX PHEV and HEV models, like the company’s next-generation hybrids, will use the company’s powersplit architecture with a high-efficiency Atkinson-cycle engine in combination with a high-voltage electric traction motor generator and a lithium-ion battery system.
In a powersplit hybrid, the electric motor and petrol-powered engine can work together or separately to maximize efficiency. The engine also can operate independently of vehicle speed, charging the batteries or providing power to the wheels as needed. The motor alone can provide sufficient power to the wheels in low-speed, low-load conditions, and work with the engine at higher speeds. As a result, the current-generation Fusion Hybrid can operate in gas-saving electric mode up to 47 mph under certain conditions for short distances.
Comparatively, Ford’s future plug-in hybrid is being designed to operate in electric mode at even higher speeds than the current generation. The plug-in hybrid will stretch its fuel efficiency further than a hybrid by enabling the user to recharge the lithium-ion battery by plugging the vehicle into the electrical grid. As a result, plug-in hybrids have more battery energy to draw upon and can go further without using the gas-powered engine.
Plug-in hybrid users will want to recharge their vehicles overnight, because the cost of electricity is typically lower during off-peak hours. While a plug-in hybrid does not need to be plugged in to operate due to its petrol engine backup, it is designed to operate most efficiently when the battery has been fully charged.
On startup, Ford’s future plug-in hybrid will operate in charge-depletion mode. When the battery has been depleted or certain conditions are met, it switches to charge-sustaining hybrid mode for continued optimal fuel efficiency. After the battery is depleted, the vehicle will drive like a regular hybrid electric vehicle.
October 2010
New Ford C-MAX goes on sale
Both the sporty but spacious five-seater and the Grand, a versatile seven-seater, come with a simplified two-series line-up – Zetec and Titanium. Prices start from £16,745 for the C-MAX Zetec and £18,745 for the C-MAX Grand Zetec. The Ford C-Max Zetec 1.6TDCI 5-seater comes in at 119g/km so £30 VED 2010/2011.
With almost two-thirds of UK buyers in this segment now seeking seven-seat flexibility, the Ford Grand C-MAX becomes the spiritual successor to the old model, which was also designed to maximise practicality. Priced from £18,745 for the 1.6-litre petrol 125PS Zetec, the Grand offers family-friendly flexibility, with the extra utility of twin sliding doors, versatile seating and improved engine efficiency. The Grand Zetec with 115PS 1.6-litre TDCi, the anticipated volume seller in the UK, is priced at £19,745 - £750 less than the outgoing equivalent.
The five-seat model will appeal to customers seeking more space than a regular family hatchback, but who do not want to sacrifice sporty design or driving dynamics. On the road prices start from £16,745 for the 1.6-litre petrol Zetec.
Standard equipment on all models includes alloy wheels, air conditioning, leather steering wheel, Thatcham category one alarm, DAB radio/CD and Bluetooth with USB connectivity and voice control. Grand C-MAX has powered child-proof locks on the rear dual sliding doors, and rear parking sensors.
The Titanium trim supplements these features with auto front wipers and headlamps, dual electronic automatic temperature control, auto-dimming rear-view mirror, hill launch assist, keyless start, cruise control with speed limiter, premium Sony audio, and tyre deflation detection system. The Grand C-MAX Titanium also has power folding mirrors.
Customers will be offered a choice of three petrol engines and two diesel engines. Making its debut in the Ford C-MAX and Grand C-MAX is the all-new four-cylinder 1.6-litre 150PS Ford EcoBoost engine which comes with a new six-speed manual gearbox. This gearbox also accompanies the 1.6 TDCi and 2.0 TDCi powertrains, which are jointly projected to account for around 50 per cent of sales. For those preferring an automatic transmission, the dual-clutch Powershift six-speed automatic option is available with the 2.0 TDCi powertrain.
January 0001
Powertrain and Pricing Overview
| Engine | PS | CO 2 |
Ford C-MAX 5-seat |
Ford Grand C-MAX 7-seat |
||
| Duratec Petrol | 5-seat/7-seat | Zetec | Titanium | Zetec | Titanium | |
| 1.6 TI-VCT | 105 | 154 | £16,745 | - | - | - |
| 1.6 TI-VCT | 125 | 154 / 159 | - | £18,745 | £18,745 | £19,995 |
| 1.6 Ecoboost | 150 | 154 / 159 | - | £19,745 | - | £20,995 |
| Duratorq Diesel | ||||||
| 1.6 TDCi | 115 | 119 / 129 | £18,245 | £19,745 | £19,745 | £20,995 |
| 2.0 TDCi | 140 | 134 / 139 | - | £20,745 | £20,745 | £21,995 |
| 2.0 TDCi (Powershift Auto) | 140 | 149 / 154 | - | £21,995 | £21,995 | £23,245 |
|
C-MAX |
|
|
Fuel consumption |
Performance |
||||
|
Engine |
Power |
CO 2 |
Urban |
Extra |
Combined |
Max speed kph (mph) |
0-100 kph |
50-100 kph |
|
1.6 TiVCT (5-sp man) |
105 |
154 |
8.7 (32.5) |
5.3 (53.3) |
6.6 (42.8) |
180 (112) |
12.6 |
15.5 |
|
1.6 TiVCT (5-sp man) |
125 |
154 |
8.7 (32.5) |
5.3 (53.3) |
6.6 (42.8) |
188 (117) |
11.5 |
13.9 |
|
1.6 EcoBoost (6-sp man) |
150 |
154 |
8.8 (32.1) |
5.3 (53.3) |
6.6 (42.8) |
204 (127) |
9.4 |
8.8 |
|
1.6 EcoBoost (6-sp man) |
180 |
154 |
8.8 (32.1) |
5.3 (53.3) |
6.6 (42.8) |
217 (135) |
8.5 |
8.8 |
|
1.6 TDCi (6-sp man) |
95 |
119 |
5.4 (52.3) |
4.1 (68.9) |
4.6 (61.4) |
170 (106) |
TBC |
13.4 |
|
1.6 TDCi (6-sp man) |
115 |
119 |
5.4 (52.3) |
4.1 (68.9) |
4.6 (61.4) |
184 (114) |
TBC |
11.2 |
|
2.0 TDCi (6-sp PowerShift) |
115 |
149 |
7.1 (39.8) |
4.8 (58.9) |
5.6 (50.4) |
185 (115) |
11.8 |
n/a |
|
2.0 TDCi (6-sp man) |
140 |
134 |
6.4 (44.1) |
4.4 (64.2) |
5.1 (55.4) |
201 (125) |
9.6 |
9.2 |
|
2.0 TDCi (6-sp PowerShift) |
140 |
149 |
7.1 (39.8) |
4.8 (58.9) |
5.6 (50.4) |
200 (124) |
10.1 |
n/a |
|
2.0 TDCi (6-sp man) |
163 |
134 |
6.4 (44.1) |
4.4 (64.2) |
5.1 (55.4) |
210 (130) |
8.6 |
8.9 |
|
2.0 TDCi (6-sp PowerShift) |
163 |
149 |
7.1 (39.8) |
4.8 (58.9) |
5.6 (50.4) |
207 (129) |
9.3 |
n/a |
|
|
||||||||
|
Grand C-MAX |
|
|
Fuel consumption |
Performance |
||||
|
Engine |
Power |
CO 2 |
Urban |
Extra |
Combined |
Max. speed kph (mph) |
0-100 kph |
50-100 kph |
|
1.6 TiVCT (5-sp man) |
105 |
159 |
8.9 (31.7) |
5.7 (49.6) |
6.9 (40.9) |
177 (110) |
13.5 |
14.7 |
|
1.6 TiVCT (5-sp man) |
125 |
159 |
8.9 (31.7) |
5.7 (49.6) |
6.9 (40.9) |
185 (115) |
12.3 |
14.4 |
|
1.6 EcoBoost (6-sp man) |
150 |
159 |
9.2 (30.7) |
5.5 (51.4) |
6.8 (41.5) |
202 (126) |
9.9 |
9.4 |
|
1.6 EcoBoost (6-sp man) |
180 |
159 |
9.2 (30.7) |
5.5 (51.4) |
6.8 (41.5) |
215 (134) |
8.9 |
9.4 |
|
1.6 TDCi (6-sp man) |
95 |
129 |
5.8 (48.7) |
4.4 (64.2) |
4.9 (57.7) |
166 (103) |
TBC |
13.5 |
|
1.6 TDCi (6-sp man) |
115 |
129 |
5.8 (48.7) |
4.4 (64.2) |
4.9 (57.7) |
180 (112) |
TBC |
11.3 |
|
2.0 TDCi (6-sp PowerShift) |
115 |
154 |
7.4 (38.2) |
5.0 (56.5) |
5.8 (48.7) |
182 (113) |
12.3 |
n/a |
|
2.0 TDCi (6-sp man) |
140 |
139 |
6.6 (42.8) |
4.5 (62.8) |
5.3 (53.3) |
200 (124) |
10.1 |
9.3 |
|
2.0 TDCi (6-sp PowerShift) |
140 |
154 |
7.4 (38.2) |
5.0 (56.5) |
5.8 (48.7) |
198 (123) |
10.5 |
n/a |
|
2.0 TDCi (6-sp man) |
163 |
139 |
6.6 (42.8) |
4.5 (62.8) |
5.3 (53.3) |
205 (127) |
9.2 |
9.0 |
|
2.0 TDCi (6-sp PowerShift) |
163 |
154 |
7.4 (38.2) |
5.0 (56.5) |
5.8 (48.7) |
204 (127) |
9.8 |
n/a |
* in fourth gear
January 0001
DIMENSIONS AND WEIGHTS
|
|
C-MAX |
Grand C-MAX |
|
Dimensions (mm) |
|
|
|
Exterior |
|
|
|
Overall length |
4380 |
4520 |
|
Overall width with/without mirrors |
2067/1828 |
2067/1828 |
|
Overall width with folded back mirrors |
1858 |
1858 |
|
Overall max height (unladen) |
1626 |
1684 (1698*) |
|
Wheelbase |
2648 |
2788 |
|
Track front min/max depending on tyre size and wheel offsett |
1544/1559 |
1544/1559 |
|
Track rear min/max |
1554/1569 |
1554/1569 |
|
Interior |
|
|
|
Front headroom |
1041 |
1038 |
|
Front max legroom |
1083 |
1083 |
|
Front shoulder room |
1422 |
1422 |
|
2 nd Row headroom |
981 |
988 |
|
2 nd Row legroom (Grand min/max) |
916 |
864 (864-966) |
|
2 nd Row shoulder room |
1402 |
1427 |
|
Luggage capacity (litres) ‡ |
|
(7-seat model) |
|
7-seat mode, laden to package tray (with mini spare) |
– |
56 |
|
7-seat mode, laden to package tray (with tyre repair kit) |
– |
92 |
|
7-seat mode, laden to roof (with mini spare) |
– |
79 |
|
7-seat mode, laden to roof (with tyre repair kit) |
– |
115 |
|
5-seat mode, laden to package tray (with mini spare) |
432 |
439 |
|
5-seat mode, laden to package tray (with tyre repair kit) |
471 |
475 |
|
5-seat mode, laden to roof (with mini spare) |
627 |
719 |
|
5-seat mode, laden to roof (with tyre repair kit) |
666 |
755 |
|
2-seat mode, laden to roof (with mini spare) |
1684 |
1706 |
|
2-seat mode, laden to roof (with tyre repair kit) |
1723 |
1742 |
|
Fuel tank capacity (litres) |
|
|
|
Petrol |
55 |
60 |
|
Diesel |
53 (60**) |
60 |
October 2011
Unlike most compact seven-seaters the Grand C-MAX has space for a spare wheel, which is optional at £80.
May 2013
Ford C-MAX and Grand C-MAX now available with 100PS and 125PS 1.0 EcoBoost engines, from £18,140 for C-MAX 1.0 Ecoboost 100 Zetec, from £18,640 for C-MAX 1.0 Ecoboost 125 Zetec and from £20,240 for Grand C-MAX Ecoboost 125 Zetec.
March 2014
Facelifted EU6 C-Max and Grand C-Max announced at list prices from £18,195. "sleek exterior design, beautifully crafted interior and smart new stowage ideas, offers major fuel efficiency and emissions improvements." Advanced technology includes Ford's SYNC 2 voice-activated connectivity system, Perpendicular Parking and improved Active City Stop, first seen on the new Focus. The new Grand C-MAX, with prices starting at £20,295, continues to feature Ford's innovative twin sliding doors and "walk-through" seat design for greater convenience, space and flexibility. Both the new C-MAX and Grand C-Max now offer Hands-Free Tailgate, a segment first. 160PS and 182PS 1.6 Ecoboost engines dropped from range.
July 2014
Warranty Direct claims records show the 2010-current Ford C-Max to be the 2nd most reliable used MPV out of manufacturer warranty, though, of course, the oldest have only been out of manufacturer warranty for a year.
July 2016
C-Max 1.0 EcoBoost 125 and 1.5 Ecoboost 150 automatics now come with a 6-speed torque converter auto. 1.5TDCI remains with 6-speed Powershift on which warranty now extended to 5 years. 2.0TDCI autos have wet clutch 6-speed Powershift.
What to watch out for
Powershift dual clutch automatic transmission requires fresh fluid every 3 years at a cost of £250.
01-12-2012:Report of 2.0 TDCi Powershift engine running uncontrollably of its own accord in a Motability car, probably because repeated short runs from cold had led to fuel introduced to the engine to burn off the soot in the DPF rising to a level on which the engine ran on it.
11-01-2014:Powershift transmissions require a change of fluid and microfilter every 3 years or 3rd service whichever comes first. This is essential maintenance. To avoid excessive wear of the twin oil clutches it is also essential to avoid sitting in 'D' at a standstill. Change to 'N'. It's easy to shift between 'D' and 'N' and between 'N' and 'D' with a Powershift because, unlike a VAG DSG, you don't have to stamp on the footbrake to do this.
07-04-2014:Transmission/final drive failure on 2010 Ford Grand C-MAX 1.6 TDCi 6-speed manual (same as in C-MAX), also affected the odometer reading from final drive speed sensor. Possibility that assembly lost oil through the sensor.
27-05-2014:Complaint of perpetually misting headlights on 1 year old C-Max. Even a swap with headlights from another C-Max did not cure it.
11-05-2015:Report of failure of clutch, DMF and slave cylinder of 2013 Ford C-Max 1.0 Ecoboost at 22,000 miles. Ford said it's not willing to cover under warranty as it maintains that clutch overheating caused the problem and the clutch is not covered under warranty. Customer looking at £1,000+ repair. Echoes the cases recorded of Focus 1.0 EcoBoost driveline failures here.
20-07-2015:2011/61 Ford Grand C-Max 1.6TDCI Titanium developed an unusual fault on the clutch pedal damper spring after only 23,200 miles. The spring in turn damaged the pin of the master cylinder and resulted in the replacement of both at a cost of £249.82. Received £67 towards the cost as 'goodwill'.
20-08-2015:Clutch failed on 2014 C-Max at 3,000 miles due to "complete burn out". DMF damaged due to hear. Slave cylinder also replaced "as a precaution". Same repeat scenario of what happens when the clutch slave cylinder fails. Escalated to Ford service team, driving style blamed and refusal to refund any costs. Standard complaint that we know all about. What probably happens is that the slave cylinder sticks giving the same effect as the driver slipping the clutch. No outward sign of a slave cylinder leak.
04-09-2015:2012 C-Max 1.6TDCI bought used in May 2013 suffered failure of no 2 injector in March 2014. Replaced under warranty. Subsequently in June 2015 no 1 injector failed and replaced at cost of £1,000. Poor quality supermarket diesel blamed. Suggested switch to Shell V-Power.
10-03-2016:Power steering of 2011 Grand C-Max failed in August 2015. Ford dealer replaced entire steering rack at a cost of £1,200 on basis that Ford would refuld £500 of this. Owner still waiting for the £500.
18-07-2016:Another clutch and dual mass flywheel failure reported on a C-Max 1.0 Ecoboost 125, this time at 14,000 miles. Charged £1,150 for replacement. No contribution from Ford. Suspect failed clutch slave cylinder. Eventually, after threat of Small Claims, Ford contributed 70%.
26-08-2016:Report of plastic panel that holds seat controls breaking on a 10,000 mile 2015 Grand C-Max.
07-11-2016:Another report of dual mass flywheel and clutch of C-Max burning out. Owner had it replaced and it burned out again within 4 months. Reason seems to be that owner has a steep driveway onto a busy road and can "hold the car on the clutch" for several minutes before emerging.
30-11-2016:Report of manual transmission of 2013 Ford C-Max 2.0TDCI failing at 30,000 miles, just 10 weeks out of warranty.
13-01-2017:Report that a/c condenser on a 2010-2013 C-Max is vulnerable to stone damage. A revised protective grille has been fitted to C-Max and Grand C-Max since the March 2014 facelift.
12-02-2017:Report of intermittend fault of clutch pedal of Ford C-Max manual not always returning. Suspect the usual failing clutch slave cylinder.
12-04-2017:Report of injector failure of 2011 ex-Motability Ford C-Max 1.6TDCI, purchased in 2015 at 10,626 miles. Message on the dashboard said to the effect 'engine fault, service immed.' This entailed the replacement of an injector, cost price £233 plus labour etc. Total £421. No joy from the dealer who sold the car. The fault was a 'high to low side short', the internal resistance was only 600 ohm, the other three were 190k ohm.
12-06-2017:Report of failure of Powershift automatic transmission in 2012 Foed C-Max 2.0TDCU at 40,000 miles. Car purchased 2nd hand 18 months previously, so some doubt as to whether transmission fluid and filter had been changed on schedule.
24-06-2017:Report of clutch failure on 2015 Ford C-Max 1.0 EcoBoost at 15,308 miles. Replacement cost £1,205.
11-07-2017:Report of TPMS of 2014 Ford C-Max intermittently flashing up warnings and proving impossible to re-set. A failed valve sensor is blamed but, though the car is still under its 3 year dealer warranty, rectificatioin FoC has been refused.
25-07-2017:Report of clutch of 2016 Ford C-Max 1.0 Ecoboost 6-speed failing at 3,900 miles. Failed after 200 miles of mostly motorway in 6th gear. Smell of burning. Clutcpedal went to the floor with no pressure.
19-08-2017:Another report of clutch failure in a Ford C-Max 1.0 EcoBoost, this one at 27 months old in very heavy M25 traffic. Ford dealer replaced Flywheel Clutch & Slave cylinder at a cost of £ 1,227.60. Ford warranty claim turned down.
24-09-2017:Report of transmission light coming on in 25,000 miles 2012 Ford C-max 2.0TDCI (presumed Powershift). Diagnostics came up with "the problem is the valve body inside of the transmission seems to be losing pressure. Will require an automatic gearbox specialist". Dealer estimated repair at between £1,500 and £5,000. Car owned 15 months. Might not have had the required 3 year transmission fluid and filter change.
28-09-2017:On Focus and C-Max 1.0 Ecoboost manuals, Ford verbally confirmed it is offering either a free replacement clutch, or partial payment of the replacement costs of the clutch, DMF and slave cylinder, depending on mileage and servicing regime of the car. Highest payments if always Ford serviced.
02-10-2017:Report of EPAS failure on 2011 Ford Focus Grand C-Max at 62k miles. First indicated by "steering assist malfunction" warning. This initially manifested itself as very heavy steering which a re-start resolved, but last week the restarts stopped helping and the car became undriveable. Owner asked local Ford dealer to investigate in April 2017. Apparently a software update was applied. When it failed completely, they looked again and told owner that the electric motor on the steering rack had burned out and he'd need a new one - at a cost of £1,200+.
24-10-2017:Degas pipe in engine of 2013 Ford C-Max 1.0 Ecoboost, bought from a Ford dealer in 2015, failed in October 2017 because the TSB to replace the union in the pipe with a more robust union had not been carried out. Ford CRC accepted liability and paid for a new engine to be fitted. But following this there were further problems (two breakdowns and car off road for 16 out of the following 24 days due to what seems to be one or more electrical components melting in the original overheating). Garage eventually found a melted electrical component which was interfering with the spark plugs. Owner unsure whether to accept the car back or to try to reject it as fundamentally faulty.
19-12-2017:Report of failure of transmission control module of 2013 Ford C-Max 2.0TDCI Powershift at 40,000 miles. This was replaced but subsequently the transmission has failed again and a complete replacement at a cost of £5,500 has been prescribed. The car was always serviced by Ford dealers and did get a change of transmission fluid and filter in 2016.
10-01-2018:Report of clutch and DMF of 2012 Ford C-Max 1.6TDCI failing at 48,000 miles. Not known if caused by failed clutch slave cylinder.
15-01-2018:Report of single injector failure in engine of 2013 Ford C-Max 1.6TDCI (run on Tesco ordinary diesel) at 38,300 miles. dealer reduced the labour charge of replacement but still charged £370. Possibility that this might not have happened if Superdiesel had been used.
17-01-2018:Report of 2011 Ford C-Max 1.6TDCI idling unevenly and engine feeling "lumpy" at certain revs. Likely to be a failing injector.
30-01-2018:Report of dual mass flywheel centre bearing failing and clutch overheating in 2016/66 Ford C-Max at 12,842 miles. Dual mass flywheel and clutch were replaced under warranty.
21-02-2018:Report of seized drive shaft to front wheel bearing on 2012/62 Ford C-Max at 37,000 miles. 'Ford Protect' warranty failed to cover it.
08-03-2018:Steering rack of 2016/65 Ford C-Max failed at 16,300 miles. Being replaced under warranty.
21-03-2018:Report of infotainment system in 2010 Ford C-Max gradually failing: First stopped recognising its Bluetooth paired phone. Then any Bluetooth phone. Then `utdion system failed to power up. Fuse no 115 still intact. System still dead. Ford wants a fortune to replace. (Serves as a warning to anyone buying a used C-Max to check this system thoroughly.)
25-04-2018:Report of two clutch failures leading to a transmission failure on a 2013 Ford C-Max 1.0 EcoBoost. The first clutch failure occurred at 38,000 miles (and apparently did not harm the gearbox). The second clutch failure happened after a further 20,000 miles and also wrecked the gearbox. The first incident was repaired by the local Ford dealership (so the second instance was not, one assumes, an issue with a rogue tradesmen repair) while the current repair was also with the same Ford garage but under different ownership after the first went into receivership. Took almost 2 weeks later, after waiting for a replacement gearbox that owner had the car back. Owner wrote twice to Ford Customer Care highlighting the failures and what seemed to indicate the use of poor quality clutch and associated parts. Ford UK replied each time ignoring the possible parts defects issue and effectively stating it was a dealership issue to resolve, and/or due driver errors. In addition Ford UK failed to acknowledge or comment on the many other reported examples owner mentioned.
05-05-2018:Report of "groaning squeal" from clutch of 13,875 mile 2015 Ford C-Max 1.0 EcoBoost 125 after a long run.
30-05-2018:Report of 2013 Ford C-Max (presumed 1.6TDI) going into limp mode at 37,000 miles. AA diagnosed a problem with No 2 injector. Ford dealer could not handle fixing it for 2 weeks due to workload.
15-06-2018:Report of coolant leak in engine of 2013 Ford C-Max 1.0 EcoBoost at 20,000 miles. "Coolant stains on the alternator and compressor require further investigation." Owner advised that this could either reasonably cheap or expensive depending on the findings. Cost advised after the investigation is £900 plus VAT because it will require 2.5 days work to be able get to the seal that needs replacing that piece work would only on it’s own cost £90.00). This seems to be a separate issue from coolant loss from the degas pipe from the turbo to the expansions tank, but may haver been caused by that coolant loss.
25-07-2018:Report of limp home mode in engine of 2013 Ford C-Max 1.6TDCI 115. No 4 injector replaced. Now No 3 injector needs replacing.
30-07-2018:Report of ESP light coming on in 2011 Ford Grand C-Max at 57,400 miles, putting the engine into limp home mode. Stopping ands switching off re-sets it.
07-08-2018:Report of 2015 Ford C-Max 1.6TDCI 115 needing two new injectors (3 & 4) at 31,000 miles after repeartedly going into limp home mode. Garage recommended replacing the other two as well at £600 +.
10-08-2018:Report of two injectors needed on 2013 Ford C-Max 1.6TDCI.
15-09-2018:Report of engine of regularly serviced 2013 Ford C-Max 1.0 EcoBoost seizing in September 2017. Ford replaced the engine at no cost to the owner even though the bill was around £5,500. In June 2018 the replacement 1.0 EcoBoost engine seized at 63,000 miles and another new engine was fitted at a cost of £5,500, but this time Ford has only offered a £2,000 contribution to its replacement.
21-09-2018:Report of problems with 2012 Ford C-Max 2.0TDCI Powershift. "Since Christmas when we drive on the motor way for maybe an hour or so after braking to slow down the engine light would come on and flash up transmission failure. If we turned the car off it would start as usual and be fine for maybe the rest of the journey. After taking it in to maybe 6 garages who could find nothing wrong at the end of August we took a 2 hour trip and the car went in to transmission failure multiple times and was over revving and generally misbehaving. Took it into the Garage who did a Transmission Gear box oil change which helped massively but still over revved. On taking back in again they found the engine oil was about a litre over and they needed to drain a lot off and change the filter (we paid for a engine oil and filter change in April)." A 6-speed wet clutch Getrag Powershift needs a transmission fluid and filter change every 3 years. The high oil level is because drivers of the car have been switching it off mid active regen of the DPF.
01-10-2018:Ford announced that it will be fitting new 1.0 Ecoboost engines to the 1,000 out-of-warranty Fiesta, Focus and Tourneo Connect models the company had previously refused to re-engine when the engines failed due to loss of coolant (some cars for a 2nd time). 600,000 1.0 EcoBoosts have been produced. 44,000 have had their turbo-to-expansion tank degas pipes replaced as a TSB 'service action'. But 2,000 suffered actual engine failure. Of these, 1,000 have had their engines replaced free of charge, but the other 1,000 had not. Ford rectified this situation on 1-10-2018. Ford's website carries details to encourage outstanding owners who have experienced an issue to get in touch ( https://www.ford.co.uk/owner/resources-and-support/faqs ). With any future cases, subject to being assessed and linked to potential 1.0-litre engine overheating, Ford will contribute 100% of the cost of repair at a Ford dealer. Furthermore, we will re-examine previous cases to ensure that this policy of a 100% contribution to the repair cost is applied consistently. UK owners should contact Ford by emailing mgrcrc@ford.com with vehicle registration number. It will take time to re-examine previous cases thoroughly, but Ford will respond to all correspondence.
06-11-2018:Report of clutch slip on 2012/62 reg Ford C-Max 1.0 EcoBoost at 50,000 miles. (See: 11-5-2015, 20-8-2015, 18-7-2016, 7-11-2016, 12-2-2017, 24-6-2017, 25-7-2017, 19-8-2017, 10-1-2018, 30-1-2018, 25-4-2018.)
07-11-2018:Report of two clutch failures on Ford C Max 1.0 EcoBoost 125 Titanium registered 30-1-2015 and purchased used on 10th Nov 2015 with 4,672 miles from Hartwell Ford Grimsby. First failure on 20-7-2017 at 13,238 miles: clutch, slave cylinder and gearbox problems. Hartwell Ford Grimsby cited fair wear and tear and refused to repair under warranty. Owner asked to pay £999.63 for repair and return of car. Still concerned, took it back twice. Clutch then failed again in November 2018 at 21,000 miles. Car back with Hartwell Ford Grimsby with the same problem and owner has been told it is in pieces awaiting him to accept a bill of £2,000 before repair. This would mean he had paid £3,000 for 2 clutch repairs in 16 months and within 8000 miles. (See: 11-5-2015, 20-8-2015, 18-7-2016, 7-11-2016, 12-2-2017, 24-6-2017, 25-7-2017, 19-8-2017, 10-1-2018, 30-1-2018, 25-4-2018, 6-11-2018.)
22-12-2018:Report of automatically height adjusting Xenon lights of 2015 Ford C-Max malfunctioning. A message appears on the information screen "Headlamp malfunction, service required ". This has appeared three times. All the lights function. Dealer has identified a concern with the headlamp motor, recommending replacement headlamp at £800.00 plus fitting. Happily car still one month inside 36 month warranty.
08-01-2019:Report that 2015 Ford C-Max 1.0 EcoBoost 125 Titanium that previously suffered clutch failure for which the owner was charged £1,205.02, has now been officially recalled under R/2018/082 "18S07 Clutch Slip Detection Software" The letter although marked "URGENT ACTION REQUIRED" and dated 28/11/18 was only received on 7/1/19.When the owner made a Small Claim over this his case was dismissed with the judge stating that he was unable to allocate blame to either party. Owner's subsequent correspondence to Fords' Warranty Division has not brought any response. Now it probably will and if he cannot recover the £1,205.02, he is advised to go back to Small Claims with the additional evidence of the recall, together with a copy of the history of this problem as recorded here.
23-01-2019:Report of clutch problems with seemingly independently purchased 2013 Ford C-Max 1.6TDCI: Clutch pedal loses pressure especialy after traveling on the motorway the pedal goes nearly down to the floor then after using it on A roads it seems to right itself even though its still spongy at the top. Not losing any fluid at all and owner has warranty on the car. Took it back 3-4 times they cannot seem to find the fault or rather don't seem to want to. Owner took mechanic on a test drive on the motorway and about 5-6 miles on noticed the pedal was traveling further down and tried to point it out to the mechanic. Pulled up onto the A road and made the mechanic drive it back to Stoneacre Blackburn, but he couldn't feel the play but did say it was spongy at the top but they still claim they cannot find a problem and so wont go any further unless owner pays. He refuses because he paid £1000 cash for a 5 year warranty and now wants a refund. See: 16-7-2018: R/2018/082 in the Recalls section.
22-02-2019:Report of failure of cylinder head gasket of Ford C-Max 1.0 Ecoboost. Estimated cost of repair £2,000. Almost inevitably caused by failure of turbo degas pipe. No further details given of age of car or service history.
26-02-2019:Report of coolant leak in engine of 2014 Ford C-Max 1.0 EcoBoost 125. Tested under pressure, dealer says it's leaking from an O Ring at the lower front of the engine. They say that half the engine will need to be dismantled to get at the problem and are quoting 6 - 8 hours work plus parts. They also say that there is no chance of getting any goodwill contribution from Ford after the 3 year warranty is ended despite getting all servicing done by the Ford dealer. However, if the O Ring failure was caused by a previous overheating due to the well-known failure of the degas pipe, then it could be "consequential" of the degas pipe failure and in any case the engine could be regarded as "not of satisfactory quality" in the first place under the ruling in Clegg v Olle Andersson (trading as Nordic Marine), House of Lords, 2003.
17-03-2019:Report of failure of cylinder head gasket in 2015 Ford Grand C-Max 1.6TDCI at 49,000 miles. Repairs estimated at £3,000 - £5,000. Ford admitted a "manufacturer's fault".
19-03-2019:Report of tyre noise from rear of 2017 Ford C-Max, put down to feathering of the 215/50 R17 Michelin Primacy 3 tyres. Suggested swapping fronts to backs same side.
09-06-2019:Report of clutch pedal sticking down a couple of times on a 20,000 mile 2015 Ford C-Max. Might be a leaking concentric clutch slave cylinder (will be if clutch starts to slip: see above). Might be moisture in the fluid and concentric clutch slave cylinders can be impossible to completely bleed.
25-06-2019:Report of 2015 Ford C-Max 1.0 Ecoboost overheating and catching fire on the AP7 between Alicante and Javea.
06-07-2019:Tale of woe of 6-speed wet clutch Getrag DSG in a Ford C-Max 2.0TDI that apparently had not been serviced on schedule (every 3 years or every 38,000 miles whichever comes first): " Approximately 11 months ago drive was lost. My Ford repairer diagnosed failure of the clutches which were replaced at a cost of £2,000. In March 2019 the Powershift gearbox developed a fault diagnosed as the mechatronic unit which was replaced at a cost of £2,200. At the end of June 2019 the car went into limp home mode with a dashboard warning of a transmiission fault. The car was returned to the repairer who with Ford Technincal assistance partially dismantled the gearbox. I was shown a large quantily of iron fillings stuck to internal magnets and a quantity of plastic. Ford technical advised the repairer that my car is a write off." Suggested finding a member of http://www.fedauto.co.uk to source and recondition another Powershift box.
11-07-2019:Report of engine malfunction light of 2013 Ford Grand C-Max 1.6TDCI at 90,000 miles, Probably the DPF choked with ash. Suggested chemical cleaning by http://www.ceramex.co.uk
01-08-2019:Report of trouble selecting gears in 2016 Ford C-Max 1.0 EcoBoost 125 manual. T wice in the past two weeks after reverse had been selected and clutch let out car did not move. After switching off, selecting neutral and then restarting and re-selecting reverse everything worked fine. Local Ford dealer claims not to have heard about this problem. See the photos above.
18-10-2019:Report of clutch failure at 13,000 miles of ex-Motability 2015/65 Ford C-Max 1.0 EcoBoost purchased by current owner October 2018 at 8,000 miles. The clutch had previously been replaced after a Ford recall in March 2017. The car was last serviced by an independent mechanic in March 2019. When returned to the supplying dealer they wanted to charge £529 for the replacement of the master cylinder, the hydraulic fluid having leaked away. After negotiations with the dealer and Ford Customer Relations Centre over the last 10 days, owner received goodwill to the extent that the cost would be £206: a £323 reduction. Following up on progress of the repair owner was told the the DMF (Dual mass flywheel) will also need replacing. Owner currently negotiating with Ford. But this feels like yet another failure of the concentric clutch slave cylinder (see photos above).
06-02-2020:Report of three breakdowns of 2013 Ford C-MAX 1.6 TDCI in 50,000 miles since new. These were during varied varied journeys from round trips of around 40 to 50 miles to 400 mile motorway journey so owne feels they cannot be attributed to insufficient hard driving.
13-06-2023:Report of injector failure on a 2015 Ford C-MAX 1.6 petrol at 25k miles. The faulty injector was replaced along with spark plugs and coil pack. However, this failure has damaged the cat, which may now need replacing.
