Should a dealer be responsible to keep informed of car specification changes?

I viewed a five-month old 2010 Vauxhall Zafira Ecoflex Elite at a Vauxhall dealer. During a test drive the salesman informed me that the car had "traction control". I agreed to buy the car and to collect...

Clamping and extortionate fees

I have just been clamped outside a bankrupt shop. I had been away fron the car for 10 minutes. The paperwork demand stuck on the window was for £125 + VAT = £150. I refused this, pointing to a (smalll)...

Warranty on a Mazda 6

I purchased a Second-handa Mazda 6 2004 in October 2010 and have had to take it back to the dealer on three separate occasions, mainly due to noisy engine and excessive fuel consumption. As we were given...

Parking charge notice - where do I stand?

In relation to advice posted last year regarding parking fines received from private companies, my wife and I received a Parking Charge of £60 in the post shortly before Christmas for a parking contravention...

Taxing question

I ordered a tax disc online a few days ago and it still hasn't arrived. In the meantime the car has had to be towed by the RAC. It was towed to my home as it was sunday and the garage was closed. They...

Insurance Scam?

I received a call on my home phone from an "international" number. The caller asked for me by name and said that she believed I had been involved in an accident. I have not so I terminated the call. On...

Does a car have to be insured or can it be driven legally by a non owner?

I have just bought a newer second hand car and still have my old car which is taxed for another six months and I am no hurry to sell or scrap it. I cannot drive it under my new car comprehensive insurance...

Clutch replacement - six months after purchase

We bought a '55' plate C3 diesel on 11 May 2010. The clutch failed at Christmas at a cost of some £600 inc VAT. The dealer who supplied the car also carried out the repair. The clutch plates were not at...

Car parking

I put £10 into a ticket machine at P&O Ferries, run by PPS. When I returned to my car two days later there was a 'penalty notice' for £30, rising to £100 if not paid within a certain time. The ticket showed...

Car insurance company trying to back-date charges

I went to renew my insurance policy and i told them about some previous motoring convictions that occured some years ago as which I hadn't told them about because I didn't realise that I had to. They are...