Waiting six months for my S-MAX

Hello, we ordered an S-MAX in September 2010 and paid a deposit in 02-10-10 at GATES of Dunmow Essex. When we ordered it we were told it would be before Christmas 2010, and we agreed on that. However...

Honda Jazz is missing advertised air-con

Bought a Honda Jazz from 'The car shop megastore' in Doncaster, which was advertised online as having air con. When I went I didn't know what to look for but on getting home I checked the manual and found...

Did I need to refund a deposit?

We tried to sell a vehicle on eBay and we got a buyer who wanted it without seeing it. The listing said no MOT or road tax. They sent a deposit for £150.00 by cheque. When they came to see the vehicle...

Unfair parking fine

I parked in a Euro car park behind Marks and Spencers in Lymington. It is also joined on to a car park owned by the council. I parked in a space and, thinking it was one big car park, I then purchased...

Can I appeal against this penalty charge?

I have been issued penalty charge notice and I want to appeal. I reversed the car partially out of our driveway and discovered that the rear tyre was stiff. I went to check only to see that the back passenger...

Touareg valve chest problem

I have a Volkswagen Touareg on an 05 plate, which I bought three-months-old from Volkswagen dealer. All the servicing had been done by VW but the last one was done at my local garage. There's a downshift...

Insurance scam

I have been set up! I parked my car in a car park and on return found a young lady taking photos of my car. I had damage to my car, but it was old damage. She stated that I had hit her car. A woman...

Welcome Break parking fine

I recently visited Welcome Break London Gateway and have received a fine stating that I had not displayed a valid pay and display ticket because I stayed longer than permitted. I wasn't aware of this...

Understanding the insurance questions

I was born overseas but went to school (8-21) in the UK and passed my driving test in the UK 34 years ago. Since then I have worked in a number of countries in between working in the UK. Total time living/working...

Problem with trade sale car

Three weeks ago we bought a Renault Espace (2.2dci Privilege Y plate with 102,000 on the clock) from a trader working from home who advertised on Auto Trader. He was up front about his status as a trader...