Why won't our insurer give us the paperwork for our 30+ years of no claims?

My elderly mother is struggling to get confirmation of her earned No Claims from her broker. They state her policy only has nine years on it and it wouldn’t be possible to dig out the paperwork for the...

Someone damaged our car and didn't leave their details - will her premium increase if we claim?

My wife’ car was hit by another car in a car park while she was at work. They didn’t leave a note though. If we claim on our comprehensive insurance, what are the repercussions? Is her premium and no claim...

I've been living abroad for 10 years - will I still have my No Claims when I return to the UK?

I has a 20 years no-claims record before moving to New Zealand. I have a 10 years no-claims record in New Zealand. Is it true that if I move back to the UK I will be back to square one in terms of no-claims...

I protected my no claims bonus but after an accident my insurance has gone up - is this right?

I have nine years no claims discount on my policy. I have always paid for a protected no-claims. I had an accident in October and now need to renew my insurance. My existing insurer has put my policy price...

Can I challenge the loss of my No Claims Bonus?

In 2013, my Volkswagen Passat was broken into and the built in radio/satnav unit was removed. The total repair bill through the insurance was around £2500. At the time, it was in a well used city centre...

My husband and I have almost identical policies - so why is his insurance premium so much higher?

My husband and I both drive the same car, a 2004 Nissan Almera. We both live at the same address and are both 33. My husband has eight years no claims, while I only have three years. No matter how much...

Our car was backed into while parked - how do we ensure our no claims bonus isn't affected?

My wife’s car was backed into while parked.The other driver has owned up and reported it to their insurers. How do I avoid charges and the loss of our no claims bonus?